Delta Dental Ins.
Multi-Channel Support Lead for Appeals & Claims
Delta Dental Ins., Sherwood, Arkansas, United States, 72120
A prominent insurance company in Arkansas is seeking a Multi-Channel Support & Appeals Supervisor for its Contact Center. This role involves overseeing team member performance, improving process efficiency, and enhancing customer satisfaction. Candidates should have a high school diploma with three years of call center experience and two years of management experience. Strong leadership, communication, and problem-solving skills are essential. This position offers a flexible hybrid schedule, aiming to foster a positive work environment and continuous professional development.
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