Contact Center Team Lead: Coaching, Ops & Performance

A healthcare insurance provider is seeking a Supervisor for its Contact Center to oversee the Customer Service team. This role involves managing staff performance, implementing coaching and development processes, and ensuring high-quality service is delivered. The ideal candidate will have experience in call center operations and management, strong communication skills, and the ability to motivate a team. Flexible scheduling is required, and a high school diploma is essential. #J-18808-Ljbffr