Abercrombie & Fitch Co.
Hollister Co. - Assistant Manager, Chicago Premium Outlet
Abercrombie & Fitch Co., Aurora, Illinois, United States, 60505
Hollister Co. - Assistant Manager, Chicago Premium Outlet
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Hollister Co. - Assistant Manager, Chicago Premium Outlet
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Abercrombie & Fitch Co.
Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e‑commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. Assistant managers are responsible for driving sales results by analyzing the business and providing best‑in‑class customer service. They oversee daily store operations, opening and closing routines, and driving efficiency in all store processes. They leverage creative expertise through floorset updates, styling recommendations, and product knowledge, and serve as talent leaders, driving recruiting, training, engagement and development. Assistant managers build upon their foundation with opportunities to grow into future leaders of the store’s organization.
What You’ll Do
Customer Experience – Deliver an outstanding customer experience.
Drive Sales – Set and achieve sales goals.
Omni‑Channel Fulfillment – Manage order fulfillment across digital and physical channels.
Store Presentation and Sales Floor Supervision – Maintain store aesthetics and supervise floor activities.
Store & Stockroom Operations – Oversee day‑to‑day store and stockroom processes.
Staffing, Scheduling, and Payroll Management – Recruit, schedule, and manage payroll for staff.
Training and Development – Provide ongoing training and career development.
Communication – Coordinate internal and external communications.
Asset Protection – Safeguard store assets and inventory.
Qualifications
Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
Strong problem‑solving skills.
Ability to show up in a fast‑paced and challenging environment.
Team building skills.
Self‑starter.
Strong interpersonal and communication skills.
Drive to achieve results.
Adaptability/flexibility.
Multi‑tasking.
Fashion interest & knowledge.
Benefits
Quarterly Incentive Bonus Program.
Paid Time Off.
Paid Volunteer Day per Year.
Merchandise Discount.
Medical, Dental, and Vision Insurance.
Life and Disability Insurance.
Associate Assistance Program.
Paid Parental and Adoption Leave.
401(k) Savings Plan with Company Match.
Training and Development.
Opportunities for Career Advancement.
A Global Team of People Who’ll Celebrate You for Being YOU.
Senioriness Level Entry level
Employment Type Full-time
Job Function Customer Service
Industries Retail and Apparel & Fashion
Abercrombie & Fitch Co. is an Equal Opportunity employer.
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Hollister Co. - Assistant Manager, Chicago Premium Outlet
role at
Abercrombie & Fitch Co.
Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e‑commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. Assistant managers are responsible for driving sales results by analyzing the business and providing best‑in‑class customer service. They oversee daily store operations, opening and closing routines, and driving efficiency in all store processes. They leverage creative expertise through floorset updates, styling recommendations, and product knowledge, and serve as talent leaders, driving recruiting, training, engagement and development. Assistant managers build upon their foundation with opportunities to grow into future leaders of the store’s organization.
What You’ll Do
Customer Experience – Deliver an outstanding customer experience.
Drive Sales – Set and achieve sales goals.
Omni‑Channel Fulfillment – Manage order fulfillment across digital and physical channels.
Store Presentation and Sales Floor Supervision – Maintain store aesthetics and supervise floor activities.
Store & Stockroom Operations – Oversee day‑to‑day store and stockroom processes.
Staffing, Scheduling, and Payroll Management – Recruit, schedule, and manage payroll for staff.
Training and Development – Provide ongoing training and career development.
Communication – Coordinate internal and external communications.
Asset Protection – Safeguard store assets and inventory.
Qualifications
Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
Strong problem‑solving skills.
Ability to show up in a fast‑paced and challenging environment.
Team building skills.
Self‑starter.
Strong interpersonal and communication skills.
Drive to achieve results.
Adaptability/flexibility.
Multi‑tasking.
Fashion interest & knowledge.
Benefits
Quarterly Incentive Bonus Program.
Paid Time Off.
Paid Volunteer Day per Year.
Merchandise Discount.
Medical, Dental, and Vision Insurance.
Life and Disability Insurance.
Associate Assistance Program.
Paid Parental and Adoption Leave.
401(k) Savings Plan with Company Match.
Training and Development.
Opportunities for Career Advancement.
A Global Team of People Who’ll Celebrate You for Being YOU.
Senioriness Level Entry level
Employment Type Full-time
Job Function Customer Service
Industries Retail and Apparel & Fashion
Abercrombie & Fitch Co. is an Equal Opportunity employer.
#J-18808-Ljbffr