Seacoast Bank
Digital Banking Quality Assurance Testing Lead
Seacoast Bank, New York, New York, United States
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Digital Banking Quality Assurance Testing Lead
role at
Seacoast Bank .
Location: Remote within the United States.
The Digital Banking QA Test Lead is responsible for the quality, planning, execution and reporting of end-to-end testing of various Digital Banking applications and components. This role will focus on functional testing of product implementation across test environments and production deployment verification. The Test Lead will coordinate with multiple vendors and internal partners to devise and execute the test strategy, playing a key role in platform conversion and migration validation, driving the strategy, and ensuring quality delivery.
The QA Test Lead plays a critical role throughout the Software Development Life Cycle for a digital banking team, ensuring all deliverables meet quality standards and regulatory requirements before deployment. In the early design phases, the SQA Lead reviews specifications for testability and compliance. During development, test strategies are defined, automated and manual testing is integrated, and functional, security, and performance testing is coordinated. In deployment and maintenance, the Lead monitors production issues, leads root‑cause analysis, and enforces continuous improvement practices to maintain high‑quality digital banking experiences. The Lead also conducts all validations during weekend maintenance, after‑hour maintenance, and upgrades, documenting results for the Product Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Understand business requirements, release notes, and expected functionality for creation and execution of test plans.
Possess strong understanding of digital banking platforms, architecture, and product functionality.
Partner with lines of business to elicit specific requirements for new and updated functionality.
Create specific use case, product, and end‑to‑end test plans.
Coordinate and lead User Acceptance Testing (UAT), collect test results, document defects, and remediate with internal and vendor resources.
Report testing defects or findings in the context of business value.
Plan, monitor, and execute end‑to‑end test cases.
Ensure line of business involvement in test preparation and execution.
Coordinate defect management cycles with implementation team, development, vendors, and project management.
Present to large audiences, adapting communication for different stakeholder groups.
Maintain test data covering customer, user, and transaction use cases, including appropriate product and account numbers.
Provide testing results, defect reports, and remediation requirements to Project Managers.
Identify and implement best practices for user acceptance testing and post‑production validation.
Leverage automation to streamline regression testing and reporting where possible.
Participate in testing and validation activities, including after‑hours or weekend validation as necessary.
Present all Digital Banking platform maintenance, upgrades, functional changes, and validation results to the Change Advisory Board for approval.
EDUCATION AND/OR EXPERIENCE
Bachelor's degree or equivalent experience in Computer Science, Management Information Systems, Software Development, Information Technology, or Engineering.
7+ years’ experience in software development testing and/or digital project management.
Deep end‑to‑end process understanding, including customer‑facing and back‑end testing for happy and unhappy path validation.
Basic understanding of deposit and loan products.
Deep understanding of digital banking capabilities, back‑end platforms, and associated infrastructure.
Experience with Core and Digital banking vendors and their products.
Experience with test automation tools a plus (e.g., Selenium, LambdaTest).
Ability to adapt to testing variations as needed and proficiency in Agile methodologies.
Certification in Agile Project Management and/or testing is a plus.
Strong analytical, verbal, and written communication skills.
Knowledge of programming languages and software systems.
The statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations, performance appraisals, recruitment, etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry, while observing both the spirit and letter of all government regulations, laws, and bank policies and procedures.
Seniority level Mid-Senior level
Employment type Full-time
Job function Design, Art/Creative, and Information Technology
Industries Banking
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Digital Banking Quality Assurance Testing Lead
role at
Seacoast Bank .
Location: Remote within the United States.
The Digital Banking QA Test Lead is responsible for the quality, planning, execution and reporting of end-to-end testing of various Digital Banking applications and components. This role will focus on functional testing of product implementation across test environments and production deployment verification. The Test Lead will coordinate with multiple vendors and internal partners to devise and execute the test strategy, playing a key role in platform conversion and migration validation, driving the strategy, and ensuring quality delivery.
The QA Test Lead plays a critical role throughout the Software Development Life Cycle for a digital banking team, ensuring all deliverables meet quality standards and regulatory requirements before deployment. In the early design phases, the SQA Lead reviews specifications for testability and compliance. During development, test strategies are defined, automated and manual testing is integrated, and functional, security, and performance testing is coordinated. In deployment and maintenance, the Lead monitors production issues, leads root‑cause analysis, and enforces continuous improvement practices to maintain high‑quality digital banking experiences. The Lead also conducts all validations during weekend maintenance, after‑hour maintenance, and upgrades, documenting results for the Product Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Understand business requirements, release notes, and expected functionality for creation and execution of test plans.
Possess strong understanding of digital banking platforms, architecture, and product functionality.
Partner with lines of business to elicit specific requirements for new and updated functionality.
Create specific use case, product, and end‑to‑end test plans.
Coordinate and lead User Acceptance Testing (UAT), collect test results, document defects, and remediate with internal and vendor resources.
Report testing defects or findings in the context of business value.
Plan, monitor, and execute end‑to‑end test cases.
Ensure line of business involvement in test preparation and execution.
Coordinate defect management cycles with implementation team, development, vendors, and project management.
Present to large audiences, adapting communication for different stakeholder groups.
Maintain test data covering customer, user, and transaction use cases, including appropriate product and account numbers.
Provide testing results, defect reports, and remediation requirements to Project Managers.
Identify and implement best practices for user acceptance testing and post‑production validation.
Leverage automation to streamline regression testing and reporting where possible.
Participate in testing and validation activities, including after‑hours or weekend validation as necessary.
Present all Digital Banking platform maintenance, upgrades, functional changes, and validation results to the Change Advisory Board for approval.
EDUCATION AND/OR EXPERIENCE
Bachelor's degree or equivalent experience in Computer Science, Management Information Systems, Software Development, Information Technology, or Engineering.
7+ years’ experience in software development testing and/or digital project management.
Deep end‑to‑end process understanding, including customer‑facing and back‑end testing for happy and unhappy path validation.
Basic understanding of deposit and loan products.
Deep understanding of digital banking capabilities, back‑end platforms, and associated infrastructure.
Experience with Core and Digital banking vendors and their products.
Experience with test automation tools a plus (e.g., Selenium, LambdaTest).
Ability to adapt to testing variations as needed and proficiency in Agile methodologies.
Certification in Agile Project Management and/or testing is a plus.
Strong analytical, verbal, and written communication skills.
Knowledge of programming languages and software systems.
The statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations, performance appraisals, recruitment, etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry, while observing both the spirit and letter of all government regulations, laws, and bank policies and procedures.
Seniority level Mid-Senior level
Employment type Full-time
Job function Design, Art/Creative, and Information Technology
Industries Banking
#J-18808-Ljbffr