Isabella Bank
Operations Generalist - Isabella Bank
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Operations Generalist
role at
Isabella Bank
Position Title: Operations Generalist
Reports To: Chief Operations Officer
General Purpose: Work with the Chief Operations Officer, Branch Administrator, and Project Manager to add efficiency to current processes and help identify areas for improvement. Help with reporting, tracking task completion, data analysis, and operational support.
Responsibilities
Develops, prioritizes and implements strategies to improve operational effectiveness and support current and future strategic initiatives. This includes the collection and analysis of data to support initiatives.
Assist COO, Branch Administrator, and Project Manager through various tasks, reporting, and projects as needed.
Review procedures and policies to create and manage a timeline with process owners to ensure they are up to date.
Collect, prepare, and analyze data for operational meetings.
Communicate with department and branch leaders regarding data analysis.
Assist with operational project support and completion.
Other duties as assigned.
Qualifications Education/Experience:
Bachelor degree preferred
Five or more years banking experience required
Branch operations experience preferred
Knowledge of banking products, services, processes and regulations
Shows an insight and interest into continued development of their banking career
Skills
Microsoft proficient – Word, Excel, and Outlook
Comfortable engaging with multiple department leaders
Ability to analyze data and provide recommendations
Effective communication, both verbal and written
Demonstrated ability to understand financial concepts
Ability to work well in a group or independently with little oversight
Ability to multi-task in a fast-paced environment
Advanced problem solving
Highly developed commitment to customer satisfaction
Displays leadership and effectively works with others
Isabella Bank is an AA/EEO employer.
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Operations Generalist
role at
Isabella Bank
Position Title: Operations Generalist
Reports To: Chief Operations Officer
General Purpose: Work with the Chief Operations Officer, Branch Administrator, and Project Manager to add efficiency to current processes and help identify areas for improvement. Help with reporting, tracking task completion, data analysis, and operational support.
Responsibilities
Develops, prioritizes and implements strategies to improve operational effectiveness and support current and future strategic initiatives. This includes the collection and analysis of data to support initiatives.
Assist COO, Branch Administrator, and Project Manager through various tasks, reporting, and projects as needed.
Review procedures and policies to create and manage a timeline with process owners to ensure they are up to date.
Collect, prepare, and analyze data for operational meetings.
Communicate with department and branch leaders regarding data analysis.
Assist with operational project support and completion.
Other duties as assigned.
Qualifications Education/Experience:
Bachelor degree preferred
Five or more years banking experience required
Branch operations experience preferred
Knowledge of banking products, services, processes and regulations
Shows an insight and interest into continued development of their banking career
Skills
Microsoft proficient – Word, Excel, and Outlook
Comfortable engaging with multiple department leaders
Ability to analyze data and provide recommendations
Effective communication, both verbal and written
Demonstrated ability to understand financial concepts
Ability to work well in a group or independently with little oversight
Ability to multi-task in a fast-paced environment
Advanced problem solving
Highly developed commitment to customer satisfaction
Displays leadership and effectively works with others
Isabella Bank is an AA/EEO employer.
#J-18808-Ljbffr