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KPot Korean BBQ & Hot Pot

Restaurant General Manager

KPot Korean BBQ & Hot Pot, Fargo, North Dakota, us, 58126

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ROLE OVERVIEW

The

Restaurant Manager

plays a critical leadership role at our KPOT locations, overseeing the success of front-of-house operations. This

Restaurant Manager

position requires an individual who is highly organized, adept at multitasking, and capable of coaching team members effectively in real-time. The ideal

Restaurant Manager

will have a strong track record of fostering a culture of exceptional hospitality and will be responsible for ensuring seamless day-to-day operations. Availability to work evenings and weekends is essential. RESPONSIBILITIES

Full Operational Oversight : Hold full P&L accountability, manage prime cost control (food, labor, purchasing), inventory, and ensure compliance with federal, state, and local regulations. Team Leadership & Staffing : Lead hiring, staffing to required levels, corrective actions, and integrated company initiatives across teams. Standards & Procedures : Maintain expert knowledge of brand standards, plate presentation, recipe adherence, and overall operational procedures. Customer & Floor Management : Oversee floor operations, shift management, labor cuts, and engage with customers to ensure exceptional service. Facilities & Special Projects : Conduct operational audits, resolve facilities issues, and manage weekly special projects. CORE QUALIFICATIONS

Restaurant & Bar Management Experience:

1+ years leading full-service restaurant operations and bartending, with a hands‑on approach to service and team supervision. Certified Food Safety:

Holds a valid State‑Mandated Food Handlers Certification, ensuring compliance with health and safety standards. Tech‑Savvy Operations:

Proficient in POS systems, scheduling software, inventory/purchasing platforms, streamlining daily operations. Professional Communication:

Demonstrates clear, high‑level communication skills to effectively lead teams and enhance guest satisfaction. Financial Acumen:

Solid experience with P&L management, understanding the relationship between sales, labor, and operational costs. PREFERRED QUALIFICATIONS

Advanced Leadership:

3+ years in full-service restaurant management and bartending, with a proven track record of operational excellence. Food Safety Expertise:

Holds a State‑Mandated Food Manager Certification, reflecting advanced food safety and regulatory knowledge. Operational Technology Mastery:

Deep familiarity with restaurant tech tools, including advanced POS, scheduling, and inventory systems. Guest Experience Champion:

Strong communication and a passion for delivering world‑class service at every touchpoint. Strategic Financial Insight:

In‑depth understanding of P&L metrics with the ability to implement strategies that drive profitability and improve key KPIs. Flexible Scheduling:

Enjoy a healthy work‑life balance with shifts that fit your lifestyle. BENEFITS

Generous employee discount: Receive 30% off meals to enjoy your favorite dishes anytime. Vibrant work culture: Be part of a fun, high‑energy team with opportunities for career growth and advancement. Performance‑based bonus potential: Earn additional income through performance and goal‑driven incentives. Paid time off. Paid training.

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