IT Service Desk Manager: Lead, Optimize IT Support & SLAs

A leading service organization is seeking an IT Service Desk Manager responsible for leading daily operations of the service desk. The role entails managing a team of analysts, ensuring the delivery of high-quality IT support services, and acting as an escalation point for complex issues. Candidates should have at least 5 years of IT support experience with supervisory skills. This full-time position is based in Princeton Junction, NJ, offering an opportunity to drive continuous improvement in IT service delivery. #J-18808-Ljbffr