DentaQuest
Associate Dental Home Analyst, DentaQuest
DentaQuest, Milwaukee, Wisconsin, United States, 53244
Associate Dental Home Analyst, DentaQuest
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop‑loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes‑based, cost‑effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.
Location Sun Life embraces a hybrid work model that balances in‑office collaboration with the flexibility of virtual work. Our team members and leaders are expected to foster connection and teamwork by being present in the office at least two days per week.
The opportunity The Associate Dental Home Analyst manages the assignments of members to primary care dental offices. By assessing member assignments through reporting, regular auditing and working with various functional areas, this role ensures members are assigned to their appropriate dental home so they are able to access the oral health care they need. Additionally, this role assists implementations by attending meetings with internal and external customers and completing all tasks relating to the set‑up and maintenance of a new dental home market.
How you’ll contribute
Strong systematic and problem‑solving skills to identify and resolve contrary assignment trends.
Ability to resolve complicated requests requiring numerous steps, from start to finish.
Solid investigative and problem‑solving skills.
Provision of consultative services to meet client and internal customer needs.
Self‑starter who can conceive and prepare comprehensive, detailed data analyses.
Ability to work in excess of 40 hours per week as needed to meet business objectives.
What you will bring
Bachelor’s Degree in Business Administration or a related field (preferred).
At least two years of experience in the health insurance field.
Proficiency in Microsoft Excel (advanced), Word (intermediate), Access (intermediate) and Visual Basic.
Advanced logical and problem‑solving skills.
Strong consultative communication skills in English and Spanish for some markets.
Attention to detail and persistence in addressing day‑to‑day assignments.
Ability to learn, study, and master new computer systems, applications and processes with minimal instruction.
Effective organizational and process‑flow discernment skills.
Discretion in handling confidential data.
Self‑starter who can conceive and prepare detailed data analyses.
Ability to work in excess of 40 hours per week as needed to meet business objectives.
Salary USD $51,000 – $68,900 per year. This range is competitive nationwide and will be determined based on your skills, qualifications, experience and geography. The position is also eligible for a discretionary annual incentive award.
Benefits We prioritize your well‑being with comprehensive benefits, including generous vacation and sick time, market‑leading paid family, parental and adoption leave, medical coverage, company‑paid life and AD&D insurance, disability programs, a partially paid sabbatical program, 401(k) employer match, stock purchase options and an employer‑funded retirement account.
EEO statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category Dental Network
Posting End Date 28/01/2026
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DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes‑based, cost‑effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.
Location Sun Life embraces a hybrid work model that balances in‑office collaboration with the flexibility of virtual work. Our team members and leaders are expected to foster connection and teamwork by being present in the office at least two days per week.
The opportunity The Associate Dental Home Analyst manages the assignments of members to primary care dental offices. By assessing member assignments through reporting, regular auditing and working with various functional areas, this role ensures members are assigned to their appropriate dental home so they are able to access the oral health care they need. Additionally, this role assists implementations by attending meetings with internal and external customers and completing all tasks relating to the set‑up and maintenance of a new dental home market.
How you’ll contribute
Strong systematic and problem‑solving skills to identify and resolve contrary assignment trends.
Ability to resolve complicated requests requiring numerous steps, from start to finish.
Solid investigative and problem‑solving skills.
Provision of consultative services to meet client and internal customer needs.
Self‑starter who can conceive and prepare comprehensive, detailed data analyses.
Ability to work in excess of 40 hours per week as needed to meet business objectives.
What you will bring
Bachelor’s Degree in Business Administration or a related field (preferred).
At least two years of experience in the health insurance field.
Proficiency in Microsoft Excel (advanced), Word (intermediate), Access (intermediate) and Visual Basic.
Advanced logical and problem‑solving skills.
Strong consultative communication skills in English and Spanish for some markets.
Attention to detail and persistence in addressing day‑to‑day assignments.
Ability to learn, study, and master new computer systems, applications and processes with minimal instruction.
Effective organizational and process‑flow discernment skills.
Discretion in handling confidential data.
Self‑starter who can conceive and prepare detailed data analyses.
Ability to work in excess of 40 hours per week as needed to meet business objectives.
Salary USD $51,000 – $68,900 per year. This range is competitive nationwide and will be determined based on your skills, qualifications, experience and geography. The position is also eligible for a discretionary annual incentive award.
Benefits We prioritize your well‑being with comprehensive benefits, including generous vacation and sick time, market‑leading paid family, parental and adoption leave, medical coverage, company‑paid life and AD&D insurance, disability programs, a partially paid sabbatical program, 401(k) employer match, stock purchase options and an employer‑funded retirement account.
EEO statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category Dental Network
Posting End Date 28/01/2026
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