Sun Life
Associate Dental Home Analyst, DentaQuest
Sun Life, Milwaukee, Wisconsin, United States, 53244
Job Description
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop‑loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes‑based, cost‑effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.
Location Sun Life embraces a hybrid work model that balances in‑office collaboration with the flexibility of virtual work. Team members and leaders are expected to be present in the office at least 2 days per week to foster connection and teamwork.
The Opportunity The Associate Dental Home Analyst manages the assignments of members to primary care dental offices. By assessing member assignments through reporting, regular auditing and working with various functional areas, this role ensures members are assigned to their appropriate dental home so they are able to access the oral health care they need. The analyst also assists implementations by attending meetings with internal and external customers and completing tasks related to the setup and maintenance of a new dental home market.
How you will contribute
Environmentally systematic and problem‑solving skills to identify and resolve contrary assignment trends.
Proven ability to resolve complicated requests requiring multiple steps, from start to finish.
Strong investigative and problem‑solving skills.
Consultative service skills to meet client and internal customer needs.
Self‑starter initiative to conceive and prepare comprehensive, detailed data analyses.
Ability to work in excess of 40 hours per week as needed to meet business objectives.
What you will bring with you
Bachelor's Degree in Business Administration or a related field, preferred.
2 years of experience in the health insurance field.
PC skills: Microsoft Excel – Advanced level; Microsoft Word – Intermediate level; Microsoft Access – Intermediate level, including Visual Basic.
Proven ability to resolve complicated requests requiring numerous steps, from start to finish.
Proven solid logical and problem‑solving skills.
Consultative service skills to meet client and internal customer needs.
Attention to detail and persistence when addressing day‑to‑day assignments and solving problems.
Ability to learn, study, and master new computer systems, applications and processes with minimal instruction.
Effective organizational skills.
Ability to discern process flows and downstream impacts of actions.
Effective communication skills in English and Spanish in some markets, both written and oral.
Discretion in handling confidential data.
Self‑starter initiative to conceive and prepare comprehensive, detailed data analyses.
Ability to work in excess of 40 hours per week as needed to meet business objectives.
Salary Salary: $51,000 – $68,900. At Sun Life, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We will make reasonable accommodations to the known physical or mental limitations of otherwise‑qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.com to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
Benefits We prioritize your well‑being with comprehensive benefits, including generous vacation and sick time, market‑leading paid family, parental and adoption leave, medical coverage, company‑paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer‑funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth.
Life is Brighter When You Work at Sun Life At Sun Life, we are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life Is Brighter When You Work at Sun Life We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
#J-18808-Ljbffr
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes‑based, cost‑effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.
Location Sun Life embraces a hybrid work model that balances in‑office collaboration with the flexibility of virtual work. Team members and leaders are expected to be present in the office at least 2 days per week to foster connection and teamwork.
The Opportunity The Associate Dental Home Analyst manages the assignments of members to primary care dental offices. By assessing member assignments through reporting, regular auditing and working with various functional areas, this role ensures members are assigned to their appropriate dental home so they are able to access the oral health care they need. The analyst also assists implementations by attending meetings with internal and external customers and completing tasks related to the setup and maintenance of a new dental home market.
How you will contribute
Environmentally systematic and problem‑solving skills to identify and resolve contrary assignment trends.
Proven ability to resolve complicated requests requiring multiple steps, from start to finish.
Strong investigative and problem‑solving skills.
Consultative service skills to meet client and internal customer needs.
Self‑starter initiative to conceive and prepare comprehensive, detailed data analyses.
Ability to work in excess of 40 hours per week as needed to meet business objectives.
What you will bring with you
Bachelor's Degree in Business Administration or a related field, preferred.
2 years of experience in the health insurance field.
PC skills: Microsoft Excel – Advanced level; Microsoft Word – Intermediate level; Microsoft Access – Intermediate level, including Visual Basic.
Proven ability to resolve complicated requests requiring numerous steps, from start to finish.
Proven solid logical and problem‑solving skills.
Consultative service skills to meet client and internal customer needs.
Attention to detail and persistence when addressing day‑to‑day assignments and solving problems.
Ability to learn, study, and master new computer systems, applications and processes with minimal instruction.
Effective organizational skills.
Ability to discern process flows and downstream impacts of actions.
Effective communication skills in English and Spanish in some markets, both written and oral.
Discretion in handling confidential data.
Self‑starter initiative to conceive and prepare comprehensive, detailed data analyses.
Ability to work in excess of 40 hours per week as needed to meet business objectives.
Salary Salary: $51,000 – $68,900. At Sun Life, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We will make reasonable accommodations to the known physical or mental limitations of otherwise‑qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.com to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
Benefits We prioritize your well‑being with comprehensive benefits, including generous vacation and sick time, market‑leading paid family, parental and adoption leave, medical coverage, company‑paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer‑funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth.
Life is Brighter When You Work at Sun Life At Sun Life, we are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life Is Brighter When You Work at Sun Life We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
#J-18808-Ljbffr