Oldcastle BuildingEnvelope
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About OBE From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries.
Position: Office Supervisor – Elgin, IL The Office Supervisor reports to the Branch Operations Manager and manages the Will Call area and its staff. The role fosters a positive work environment, ensures customer satisfaction, and contributes to the success of C. R. Laurence.
What You’ll Get To Do
Manage Will Call operations to ensure efficiency and customer satisfaction, supervising staff through hiring, training, evaluation, and discipline when necessary.
Develop and enforce office policies and procedures to maintain smooth workflow and oversee administrative tasks such as filing, report generation, and meeting preparation.
Handle office financials by maintaining budgets, tracking expenses, and negotiating with vendors and service providers for equipment and supplies.
Ensure proper maintenance of office equipment and coordinate repairs as needed, while scheduling and organizing meetings, appointments, and events.
Serve as a communication hub between customers, suppliers, and senior management to address issues and concerns promptly.
Required Competencies
Coaching, Developing, and Driving Results: Dedicate quality time to develop direct reports’ competencies, provide growth opportunities, establish accountability, set high standards, and give timely feedback to exceed goals.
Decision Making and Planning: Evaluate all relevant information logically before taking action, align objectives with broader goals, and break down initiatives into actionable steps and contingency plans.
Action Oriented and Process Optimization: Readily take action on challenges, identify new opportunities, and continually improve workflows.
Customer Service, Product Knowledge, and Team Environment: Previous customer service experience and CRL product knowledge preferred; ability to work in a fast‑paced, team environment.
Communication, Professionalism, and Technical Skills: Must communicate effectively, conduct oneself professionally, have excellent written and verbal communication, basic math skills, and good computer skills.
Physical Tasks: Occasional order pulling/returns (up to 30 lbs).
What We Are Looking For
Industry Experience: Minimum 2+ years in the glazing or architectural aluminum industry (highly preferred).
Skills & Competencies: Strong business acumen, organizational, listening, and time‑management skills; proficiency in Microsoft Office, accurate typing, and basic math.
Communication & Professionalism: Effective written and verbal communication; ability to read/write measurements in fractions at a high‑school level.
Work Style & Environment: Ability to multitask, prioritize, and meet deadlines independently in a fast‑paced, team‑oriented setting.
Education & Language: High School Diploma or equivalent required (College Degree preferred); bilingual in Spanish and/or Polish preferred.
Position Pay Range $61,200 – $73,000 USD
What OBE Offers You
Benefits that benefit you – industry‑competitive benefits at the lowest cost to the employee.
Work‑life balance – PTO and holidays, including floating holidays you can choose.
Compensation that rewards your hard work – a pay‑for‑performance culture with potential for annual raises and bonuses.
Training – we will equip you with the knowledge and skills you need to succeed.
OBE Privacy Policy: OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others’ pay.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Administrative
Industries
Wholesale Building Materials
Referrals increase your chances of interviewing at Oldcastle BuildingEnvelope by 2x.
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Get AI‑powered advice on this job and more exclusive features.
About OBE From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries.
Position: Office Supervisor – Elgin, IL The Office Supervisor reports to the Branch Operations Manager and manages the Will Call area and its staff. The role fosters a positive work environment, ensures customer satisfaction, and contributes to the success of C. R. Laurence.
What You’ll Get To Do
Manage Will Call operations to ensure efficiency and customer satisfaction, supervising staff through hiring, training, evaluation, and discipline when necessary.
Develop and enforce office policies and procedures to maintain smooth workflow and oversee administrative tasks such as filing, report generation, and meeting preparation.
Handle office financials by maintaining budgets, tracking expenses, and negotiating with vendors and service providers for equipment and supplies.
Ensure proper maintenance of office equipment and coordinate repairs as needed, while scheduling and organizing meetings, appointments, and events.
Serve as a communication hub between customers, suppliers, and senior management to address issues and concerns promptly.
Required Competencies
Coaching, Developing, and Driving Results: Dedicate quality time to develop direct reports’ competencies, provide growth opportunities, establish accountability, set high standards, and give timely feedback to exceed goals.
Decision Making and Planning: Evaluate all relevant information logically before taking action, align objectives with broader goals, and break down initiatives into actionable steps and contingency plans.
Action Oriented and Process Optimization: Readily take action on challenges, identify new opportunities, and continually improve workflows.
Customer Service, Product Knowledge, and Team Environment: Previous customer service experience and CRL product knowledge preferred; ability to work in a fast‑paced, team environment.
Communication, Professionalism, and Technical Skills: Must communicate effectively, conduct oneself professionally, have excellent written and verbal communication, basic math skills, and good computer skills.
Physical Tasks: Occasional order pulling/returns (up to 30 lbs).
What We Are Looking For
Industry Experience: Minimum 2+ years in the glazing or architectural aluminum industry (highly preferred).
Skills & Competencies: Strong business acumen, organizational, listening, and time‑management skills; proficiency in Microsoft Office, accurate typing, and basic math.
Communication & Professionalism: Effective written and verbal communication; ability to read/write measurements in fractions at a high‑school level.
Work Style & Environment: Ability to multitask, prioritize, and meet deadlines independently in a fast‑paced, team‑oriented setting.
Education & Language: High School Diploma or equivalent required (College Degree preferred); bilingual in Spanish and/or Polish preferred.
Position Pay Range $61,200 – $73,000 USD
What OBE Offers You
Benefits that benefit you – industry‑competitive benefits at the lowest cost to the employee.
Work‑life balance – PTO and holidays, including floating holidays you can choose.
Compensation that rewards your hard work – a pay‑for‑performance culture with potential for annual raises and bonuses.
Training – we will equip you with the knowledge and skills you need to succeed.
OBE Privacy Policy: OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others’ pay.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Administrative
Industries
Wholesale Building Materials
Referrals increase your chances of interviewing at Oldcastle BuildingEnvelope by 2x.
#J-18808-Ljbffr