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IQVIA

Inside Optimization Specialist - Customer Service - (Vet Tech) - Central

IQVIA, Indianapolis, Indiana, us, 46262

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Inside Optimization Specialist - Customer Service (Vet Tech) - Central Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize our employees as crucial to our mission's success and have been acknowledged as a fantastic workplace. At IQVIA, we provide benefits and programs to empower you to develop and advance in your career, especially attracting individuals with drive and initiative.

As a global leader in commercial solutions, IQVIA is dedicated to delivering impact nationally and internationally. Our collaborative teams play a vital role in ensuring that biopharmaceuticals, medical devices, and patient support services reach those who need them. You will provide professional clinical support to customers in a hospital/operating room environment, calling on physicians, nurses, and other non-clinical providers through education and training. You will collaborate with sales teams to build clinical credibility and peer rapport with customers and provide analytics to non-clinical stakeholders. Your primary focus will be in‑servicing, education and analytics.

Qualifications & Experience

4‑year degree from an accredited college or university preferred

Minimum of 1‑2 years’ experience in MedTech, Pharmaceutical Sales or B2B Sales preferred

Vet Tech experience is highly preferred

Ability to manage an assigned territory

Exceptional verbal and written communication skills, action oriented, driven for results, adaptability

Ability to apply technical/scientific knowledge

Must set high goals and standards of performance, be a self‑starter, be able to work independently

Excellent communication and interpersonal skills

Ability to work independently and as part of a team

Strong MS Office (Word, Excel) skills

Competencies

Ability to promote the client’s Medtech team’s culture through positive, ongoing customer relationships

Develop strong relationships with customers, both clinical and non‑clinical, and within the client’s Medtech team

Work as a partner with sales representative and autonomously, as needed

Display decisiveness and an understanding of business acumen in clinical situations

Be highly organized and possess strong communication skills

Performance will be compared with other Optimization Specialists; feedback provided accordingly

This position is bonus eligible and the employee’s ability to meet the requirements directly impacts compensation

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to improve patient outcomes and population health worldwide.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

The potential base pay range for this role is $30‑33 per hour. The actual base pay offered may vary based on a number of factors including job‑related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Seniority level

Entry level

Employment type

Full‑time

Job function

Health Care Provider

Industries

Hospitals and Health Care

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