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Lone Star College

Specialist III, Campus Service Centers

Lone Star College, Houston, Texas, United States, 77246

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Specialist III, Campus Service Centers position at Lone Star College

Job Description Purpose and Scope: The Specialist III, Campus Service Center is responsible for providing guidance to new and returning students on LSC processes, responding to general Student Services questions, and serving as the primary point of contact at the college's Service Centers.

Essential Job Functions

Provides high-level admissions information and assistance to potential, new, and returning students, referring students to appropriate Specialists or Advisors for questions beyond this position's scope.

Operates the college's information counter, call center, and Visitor Center.

Provides information and referrals to students who are unable to enroll due to holds, prerequisites, or testing requirements.

Advises, interprets, and implements district/state policies regarding testing and placement.

Performs data entry functions in iStar (PeopleSoft) and other systems.

Develops and distributes informational materials for new/prospective students.

Assists with website and Service Center information and with hiring, training, and oversight of part-time and student workers.

Performs other reasonable, related duties as assigned.

Knowledge, Skills, And Abilities

Strong attention to detail.

Working knowledge of Microsoft Office Suite.

Ability to work on multiple projects.

Strong written, verbal, and interpersonal communication skills.

Physical Abilities The work is sedentary; employee may be required to walk, stand, bend, carry light items, or drive an automobile. No special physical demands are required.

Work Schedule And Conditions

Equipment used includes PC workstation running Windows, calculator, phone, and other general office equipment.

Interfaces with internal and external contacts as needed to carry out job functions.

Work performed in a climate-controlled office with minimal exposure to safety hazards.

Required Qualifications

High School Diploma and at least 3 years related experience, or equivalent combination of education and experience.

Preferred Qualifications

Associate's degree.

Salary Hiring salary range: $33,540 – $38,571.

Benefits Full comprehensive and competitive benefits package, generous paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities, and more.

Application ALL APPLICANTS MUST APPLY ONLINE ONLY. We will not accept application material received via fax, email, mail, or hand delivery. The application system may only be accessed through the Job Search page. If selected for an interview, a recruiter will contact you by phone or email to schedule an interview.

EEO Statement Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

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