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Eagle Rock Properties

Maintenance Manager

Eagle Rock Properties, Fishkill, New York, United States

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Eagle Rock Properties provided pay range This range is provided by Eagle Rock Properties. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $65,000.00/yr - $70,000.00/yr

Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 275 professionals, we specialize in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States. Under the leadership of our executives, who have owned and managed properties for more than 30 years, Eagle Rock Properties has emerged as a pioneering force in the industry.

The Maintenance Manager, under the direction of the Community Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community maintenance operations.

The Maintenance Manager is the facilities leader who provides the technical know-how behind each apartment community and provides guidance and training to the maintenance team. From HVAC to plumbing to a fresh coat of paint, the Maintenance Manager has a hand in every apartment and every resident's satisfaction. As a Maintenance Manager, you will be walking the community with your team, implementing scheduled maintenance, responding to service requests, managing vendors, and communicating and building rapport with residents. You will be an expert on your community, working along with and directing a team of maintenance professionals to ensure the community is in excellent condition.

Responsibilities

Provide exceptional customer service to our residents

Direct, schedule, and perform maintenance activities

Supervise, train, and mentor the maintenance team

Communicate assignments to the maintenance team and monitor the workload to ensure completion

Inspect units and manage the apartment make‑ready process

Review, prioritize, and complete service requests, including appliances, plumbing, HVAC, electrical, etc.

Ensure proper documentation of service requests, preventative maintenance, and make‑ready status in property management software

Assist with grounds keeping, pool maintenance, housekeeping, distribution of notices, and other tasks as needed

Requirements

3 years of Multi‑Family Property Management experience

Supervisory experience

Availability to work a flexible schedule, including weekends

Rotating on‑call responsibility for after‑hours emergencies

Demonstrated Computer Proficiency and knowledge of Microsoft Office Suite and property management software

Proven track record of success in a performance‑driven environment.

Eagle Rock Properties provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Management and Manufacturing

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