Acreage Holdings
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Lead Dispensary Associate
role at
Acreage Holdings .
Why Nature's Care? Nature's Care is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units – Wana, Jetty, and Acreage – realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S. Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through Nature's Care, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market.
About the Role: Lead Dispensary Associate The Lead Dispensary Associate is responsible for all Dispensary Associate duties and responsibilities including interacting with, educating, and advising patients face-to-face and by phone, record-keeping, assisting with inventory and cash management as well as interacting with local service providers. The Lead Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients when the Security Guard is otherwise occupied.
How You’ll Make a Difference
Greets members in person or on the phone; schedules appointments; oversees member intake and renewal procedures
Maintains member records in compliance with State law and Company policy
Answers questions about the law and the Company from members and others
Assists members in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine
Assists the Dispensary Manager with inventory and cash management, daily and weekly
Maintains a clean, safe, welcoming environment inside and outside the facility
Other duties may be assigned by the Dispensary Manager according to Company needs
Skills to be Successful:
High school diploma or equivalent
2 years post-secondary education in a related field preferred
2+ years’ experience in a fast-paced client-service intensive industry – hospitality and retail backgrounds preferred
State mandated background check
Computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)
Familiarity with history and varieties of medical marijuana preferred but not required
Outstanding phone and in-person customer service skills
Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress
Demonstrated proactivity, flexibility, adaptability and multi-tasking
Ability to maintain confidentiality and ethical conduct
Skill in accurate cash management and inventory control
Strong written and oral interpersonal communication skills
Ability to effectively plan and prioritize
Ability to focus, attention to detail
Ability to work effectively as part of a team
Absolute reliability and honesty
Perks & Benefits
Full suite of medical, dental, and vision insurance
Pay Range: $17- $19/hr.
Paid parental leave
401 (k)
Paid Time Off
Short Term and Long-Term Disability
Employee Assistance Program
Employee life insurance and supplemental life
Spouse and child life and ADD&D
Pet insurance
FSA and HSA available
*Based on eligibility.
Schedule
5, 8-hour shifts
Night and weekend availability
**Subject to change as business needs.
Work Environment And Physical Demands
Must be able to work quickly but efficiently, while maintaining the integrity of the product.
Light to moderate lifting of up to 50 lbs; heavier weights with assistance.
Must be able to stand for prolonged periods of time.
Must adhere to facility general hygiene requirements.
Capacity to stay focused on the task at hand.
DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of employees assigned to this job.
E-Verify Participation Notice This Employer participates in E-Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.
What is E-Verify? E-Verify is an internet-based system that compares information from an employee’s Form I‑9, Employment Eligibility Verification, to data from the U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
Nature's Care is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in The Botanist. If you need assistance with completing an online application due to a disability, please send a request to HRTeam@acreageholdings.com. Please be sure to include “Accommodation Request” in the subject line.
#J-18808-Ljbffr
Lead Dispensary Associate
role at
Acreage Holdings .
Why Nature's Care? Nature's Care is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units – Wana, Jetty, and Acreage – realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S. Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through Nature's Care, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market.
About the Role: Lead Dispensary Associate The Lead Dispensary Associate is responsible for all Dispensary Associate duties and responsibilities including interacting with, educating, and advising patients face-to-face and by phone, record-keeping, assisting with inventory and cash management as well as interacting with local service providers. The Lead Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients when the Security Guard is otherwise occupied.
How You’ll Make a Difference
Greets members in person or on the phone; schedules appointments; oversees member intake and renewal procedures
Maintains member records in compliance with State law and Company policy
Answers questions about the law and the Company from members and others
Assists members in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine
Assists the Dispensary Manager with inventory and cash management, daily and weekly
Maintains a clean, safe, welcoming environment inside and outside the facility
Other duties may be assigned by the Dispensary Manager according to Company needs
Skills to be Successful:
High school diploma or equivalent
2 years post-secondary education in a related field preferred
2+ years’ experience in a fast-paced client-service intensive industry – hospitality and retail backgrounds preferred
State mandated background check
Computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)
Familiarity with history and varieties of medical marijuana preferred but not required
Outstanding phone and in-person customer service skills
Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress
Demonstrated proactivity, flexibility, adaptability and multi-tasking
Ability to maintain confidentiality and ethical conduct
Skill in accurate cash management and inventory control
Strong written and oral interpersonal communication skills
Ability to effectively plan and prioritize
Ability to focus, attention to detail
Ability to work effectively as part of a team
Absolute reliability and honesty
Perks & Benefits
Full suite of medical, dental, and vision insurance
Pay Range: $17- $19/hr.
Paid parental leave
401 (k)
Paid Time Off
Short Term and Long-Term Disability
Employee Assistance Program
Employee life insurance and supplemental life
Spouse and child life and ADD&D
Pet insurance
FSA and HSA available
*Based on eligibility.
Schedule
5, 8-hour shifts
Night and weekend availability
**Subject to change as business needs.
Work Environment And Physical Demands
Must be able to work quickly but efficiently, while maintaining the integrity of the product.
Light to moderate lifting of up to 50 lbs; heavier weights with assistance.
Must be able to stand for prolonged periods of time.
Must adhere to facility general hygiene requirements.
Capacity to stay focused on the task at hand.
DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of employees assigned to this job.
E-Verify Participation Notice This Employer participates in E-Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.
What is E-Verify? E-Verify is an internet-based system that compares information from an employee’s Form I‑9, Employment Eligibility Verification, to data from the U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
Nature's Care is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in The Botanist. If you need assistance with completing an online application due to a disability, please send a request to HRTeam@acreageholdings.com. Please be sure to include “Accommodation Request” in the subject line.
#J-18808-Ljbffr