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Acreage Holdings

Lead Dispensary Associate

Acreage Holdings, Rolling Meadows, Illinois, United States, 60008

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Lead Dispensary Associate

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Acreage Holdings .

Why Nature's Care? Nature's Care is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units – Wana, Jetty, and Acreage – realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S. Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through Nature's Care, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market.

About the Role: Lead Dispensary Associate The Lead Dispensary Associate is responsible for all Dispensary Associate duties and responsibilities including interacting with, educating, and advising patients face-to-face and by phone, record-keeping, assisting with inventory and cash management as well as interacting with local service providers. The Lead Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients when the Security Guard is otherwise occupied.

How You’ll Make a Difference

Greets members in person or on the phone; schedules appointments; oversees member intake and renewal procedures

Maintains member records in compliance with State law and Company policy

Answers questions about the law and the Company from members and others

Assists members in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine

Assists the Dispensary Manager with inventory and cash management, daily and weekly

Maintains a clean, safe, welcoming environment inside and outside the facility

Other duties may be assigned by the Dispensary Manager according to Company needs

Skills to be Successful:

High school diploma or equivalent

2 years post-secondary education in a related field preferred

2+ years’ experience in a fast-paced client-service intensive industry – hospitality and retail backgrounds preferred

State mandated background check

Computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)

Familiarity with history and varieties of medical marijuana preferred but not required

Outstanding phone and in-person customer service skills

Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress

Demonstrated proactivity, flexibility, adaptability and multi-tasking

Ability to maintain confidentiality and ethical conduct

Skill in accurate cash management and inventory control

Strong written and oral interpersonal communication skills

Ability to effectively plan and prioritize

Ability to focus, attention to detail

Ability to work effectively as part of a team

Absolute reliability and honesty

Perks & Benefits

Full suite of medical, dental, and vision insurance

Pay Range: $17- $19/hr.

Paid parental leave

401 (k)

Paid Time Off

Short Term and Long-Term Disability

Employee Assistance Program

Employee life insurance and supplemental life

Spouse and child life and ADD&D

Pet insurance

FSA and HSA available

*Based on eligibility.

Schedule

5, 8-hour shifts

Night and weekend availability

**Subject to change as business needs.

Work Environment And Physical Demands

Must be able to work quickly but efficiently, while maintaining the integrity of the product.

Light to moderate lifting of up to 50 lbs; heavier weights with assistance.

Must be able to stand for prolonged periods of time.

Must adhere to facility general hygiene requirements.

Capacity to stay focused on the task at hand.

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of employees assigned to this job.

E-Verify Participation Notice This Employer participates in E-Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

What is E-Verify? E-Verify is an internet-based system that compares information from an employee’s Form I‑9, Employment Eligibility Verification, to data from the U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

Nature's Care is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in The Botanist. If you need assistance with completing an online application due to a disability, please send a request to HRTeam@acreageholdings.com. Please be sure to include “Accommodation Request” in the subject line.

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