Canada Operations Team Lead II — SLA Champion & Coach

A financial software solutions provider, located in Michigan, is seeking a Team Lead for Level II Operations. The ideal candidate will have 5+ years of experience in operations support and a proven ability to lead a team. Key responsibilities include managing support ticket workflows, mentoring team members, and acting as a liaison for dealers. Candidates should be bilingual in English and French (preferably Quebecois) and possess strong analytical skills. This role offers competitive benefits and opportunities for professional growth. #J-18808-Ljbffr