RICOH COLOMBIA
Courier / Customer Service Associate
The Courier / Customer Service Associate is responsible for the safe, accurate, and timely delivery and pickup of packages throughout the client campus while providing excellent customer service. This is a physically active, driving-based role that requires reliability, attention to detail, and strong communication skills.
Key Responsibilities
Deliver and pick up packages across the client campus in a timely and accurate manner
Provide friendly, professional customer service to clients and staff
Safely operate a company van or a tragon with trailer
Use company‑issued iPhone and technology for tracking, receiving, and shipping operations
Scan, log, and verify packages during delivery and pickup
Follow all safety, traffic, and company policies and procedures
Communicate effectively with dispatch and campus contacts regarding deliveries
Physical Requirements
Walk up to approximately 5 miles per day
Lift, carry, and move packages weighing up to 50 pounds
Perform frequent standing, walking, bending, lifting, and reaching
Qualifications
Valid driver’s license with a clean driving record
Ability to operate a company vehicle and trailer (training provided if needed)
Strong customer service and communication skills
Comfortable using smartphone technology and shipping/receiving applications
Ability to work independently and manage time effectively
Work Environment Physically active, campus-based delivery setting. Combination of indoor and outdoor work. Fast‑paced, customer‑focused role.
Disclaimer The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.
About Us Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide.
Benefits
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Seniority level Entry Level
Employment type Full‑time
Job function Management and Manufacturing
Industries IT Services and IT Consulting
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Key Responsibilities
Deliver and pick up packages across the client campus in a timely and accurate manner
Provide friendly, professional customer service to clients and staff
Safely operate a company van or a tragon with trailer
Use company‑issued iPhone and technology for tracking, receiving, and shipping operations
Scan, log, and verify packages during delivery and pickup
Follow all safety, traffic, and company policies and procedures
Communicate effectively with dispatch and campus contacts regarding deliveries
Physical Requirements
Walk up to approximately 5 miles per day
Lift, carry, and move packages weighing up to 50 pounds
Perform frequent standing, walking, bending, lifting, and reaching
Qualifications
Valid driver’s license with a clean driving record
Ability to operate a company vehicle and trailer (training provided if needed)
Strong customer service and communication skills
Comfortable using smartphone technology and shipping/receiving applications
Ability to work independently and manage time effectively
Work Environment Physically active, campus-based delivery setting. Combination of indoor and outdoor work. Fast‑paced, customer‑focused role.
Disclaimer The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.
About Us Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide.
Benefits
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Seniority level Entry Level
Employment type Full‑time
Job function Management and Manufacturing
Industries IT Services and IT Consulting
#J-18808-Ljbffr