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Landstar

Safety & Compliance Representative

Landstar, Jacksonville, Florida, United States, 32290

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Safety & Compliance Representative

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What is Landstar?

Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry’s most stable and successful companies. Our network of independent entrepreneurs provides customers with personalized service at the local level with the global reach and resources of a multi‑billion dollar company.

Location:

Hybrid Jacksonville, FL

Schedule:

Rotating 4 days on / 4 days off, 6 a.m. – 6 p.m.; includes weekends and holidays.

Salary:

$17.72 – $22.15 per hour based on experience.

What work will you perform?

As a Safety and Compliance Representative, you will provide key regulatory compliance guidance and after‑hours support to the BCO’s (Business Capacity Owners – Independent Owner‑Operators) of Landstar. You will ensure adherence to both state and federal regulations, as well as Landstar’s policies. Your ability to remain composed under pressure and maintain a professional demeanor while assisting drivers in complex and emotionally charged situations will be crucial to your success. In addition, your prior experience with computer systems will be invaluable in completing the necessary data entry and reporting tasks required by the Compliance Department.

Essential Responsibilities

Monitor operators on ELDs to ensure Hours of Service compliance and promptly notify the department of any discrepancies.

Educate and counsel operators, agents, and/or contractors on Hours‑of‑Service regulations and best practices for staying compliant.

Perform audits on operators’ logs to ensure accuracy and notify the appropriate department of any discrepancies.

Create and maintain accurate compliance reports and data logs using Excel and internal systems.

Handle inbound and outbound calls, providing quality customer service.

Manage backup calls for various Safety & Compliance departments and ensure compliance in situations involving accidents and Hazmat‑related incidents.

Participate in notifying operators for random and post‑accident drug and alcohol testing as required by the FMCSA.

Minimum Experience and Qualifications

High school diploma or general education degree (GED).

1 year experience in administrative customer support.

Preferred Experience and Qualifications

6 months of safety and/or compliance experience in the transportation industry.

6 months of experience handling inbound calls requiring a high level of urgency, composure, and confidentiality.

Experience in utilizing FMCSA regulation.

Knowledge, Skills, and Abilities

Ability to focus; prioritize, retain, and apply new concepts efficiently in dynamic, fast‑paced training environments.

Extensive knowledge of Microsoft Suite (Excel, PowerPoint, Word, Outlook).

Ability to have difficult conversations while maintaining composure.

Ability to work with minimum supervision using regulatory guidelines available.

Strong communication skills in all modes.

Ability to effectively counsel and educate others.

Ability to analyze and interpret data.

Strong organizational skills required.

Ability to follow oral and written instructions.

Why work at Landstar? Landstar is seeking hard‑working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team. Our workplace culture is second‑to‑none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e‑mail to employment@landstar.com.

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