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United Community & Family Services, Inc.

Referral Coordinator

United Community & Family Services, Inc., Norwich, Connecticut, us, 06360

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Description

We are currently seeking a

Referral Coordinator

to join our team. The Referral Coordinator will work closely with healthcare providers to ensure that patients receive the necessary referrals for medical services. The successful candidate will be responsible for managing referrals from initial intake to completion and communicating with patients and providers throughout the process.

Manage the referral process from start to finish, ensuring timely completion and accuracy

Communicate with healthcare providers to obtain necessary information for referrals

Maintain accurate and up-to-date records of referrals and patient information

Provide excellent customer service to patients, addressing any questions or concerns they may have

Collaborate with other healthcare professionals to coordinate care for patients

Participate in quality improvement initiatives to improve the referral process

Monitor referral trends and identify opportunities for process improvement

Why UCFS? Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity.

Requirements

High school diploma or equivalent required; associate's or bachelor's degree in healthcare or related field preferred

Medical Assistant Certification

3+ years of experience in healthcare or customer service required

Strong communication and interpersonal skills

Excellent organizational and time management skills

Proficient in Microsoft Office and electronic medical records systems

Knowledge of medical terminology and insurance policies preferred

UCFS offers a comprehensive benefits package including:

Competitive salaries

Generous paid time off including 3 weeks' vacation, 4 floating holidays, paid company holidays and 10 sick days each year

Medical, dental and vision insurance

401(k) plan with

6%

employer contribution

Paid life and disability insurance

UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.

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