MelaraEnterprises.com
Join to apply for the
Partner Success Manager
role at
MelaraEnterprises.com . Melara Enterprises is seeking a proactive, strategic, and client-focused
Partner Success Manager (PSM)
to support the success and retention of our digital advertising clients. The PSM plays a pivotal role in delivering an exceptional post‑sale experience, ensuring flawless onboarding, seamless communication, and long‑term account growth.
In this role, you will work closely with our Marketing Consultants to translate client goals into effective digital strategies. You will oversee all post‑sale digital workflows, lead client onboarding, manage multi‑channel campaign execution, and provide analytics insights that drive continued success. The PSM also acts as a coach and resource for the sales team, helping elevate digital marketing expertise across the organization.
If you’re organized, detail‑oriented, and confident in both client‑facing and internal leadership settings, this role gives you the opportunity to directly impact client satisfaction and digital revenue growth.
Key Responsibilities
Understand the full lifecycle of all client digital advertising campaigns, from goals and strategy to delivery and analytics.
Provide comprehensive post‑sale support, including CRM ticket updates and communication between clients, campaign managers, and marketing consultants.
Assist Marketing Consultants with strategy development following the client needs analysis; participate in sales calls and onboarding meetings.
Deliver clear, compelling analytics insights using Google Analytics 4 and campaign performance data.
Ensure campaign assets are gathered correctly and on schedule; maintain CRM workflows to flag when campaigns require attention.
Fully manage digital campaigns and relationships for premium high‑investment clients.
Gather ongoing client feedback to identify strengths, risks, and optimization opportunities.
Identify and develop case studies showcasing successful campaign outcomes.
Sales Team Support & Training
Lead bi‑weekly 1:1 coaching sessions with each Marketing Consultant to strengthen digital knowledge and performance.
Support the development and continuous improvement of Melara’s internal digital training program.
Assist with sales calls, proposal development, and strategy communication as needed.
Internal Collaboration & Reporting
Provide bi‑weekly updates to the Digital Operations team regarding proposals, pacing, and progress toward revenue goals.
Collaborate closely with the Digital Ops Coordinator, Data Analyst, and Content Creator to ensure quality and consistency across client campaigns.
Provide weekly performance summaries to the Digital Operations Manager outlining campaign results, pacing, and recommendations.
Maintain clear internal documentation, processes, and workflows to support team efficiency and transparency.
Requirements
Minimum of 1 year of experience in digital marketing, account management, or post‑sale client support.
Strong communication and coaching skills, with the ability to translate complex digital concepts into clear, client‑friendly language.
Highly organized with the ability to manage multiple campaigns simultaneously.
Working knowledge of digital ad platforms, Google Analytics 4, analytics dashboards, CRM/ticketing systems, and core advertising terminology.
A proactive, solutions‑oriented mindset and passion for helping clients and sales teams succeed.
Pay & Benefits
Compensation is based on experience and qualifications.
Full‑time, hybrid schedule.
Benefits include:
Health, dental, and vision insurance
Paid time off and company holidays
401(k) retirement plan with company contribution
Professional development opportunities, including digital training and certifications
Collaborative, supportive team environment with opportunities for growth
Seniority level
Entry level
Employment type
Full‑time
Job function
Business Development and Sales
Technology, Information and Media
Location: Baton Rouge, LA | Salary: $140,000.00–$222,000.00
#J-18808-Ljbffr
Partner Success Manager
role at
MelaraEnterprises.com . Melara Enterprises is seeking a proactive, strategic, and client-focused
Partner Success Manager (PSM)
to support the success and retention of our digital advertising clients. The PSM plays a pivotal role in delivering an exceptional post‑sale experience, ensuring flawless onboarding, seamless communication, and long‑term account growth.
In this role, you will work closely with our Marketing Consultants to translate client goals into effective digital strategies. You will oversee all post‑sale digital workflows, lead client onboarding, manage multi‑channel campaign execution, and provide analytics insights that drive continued success. The PSM also acts as a coach and resource for the sales team, helping elevate digital marketing expertise across the organization.
If you’re organized, detail‑oriented, and confident in both client‑facing and internal leadership settings, this role gives you the opportunity to directly impact client satisfaction and digital revenue growth.
Key Responsibilities
Understand the full lifecycle of all client digital advertising campaigns, from goals and strategy to delivery and analytics.
Provide comprehensive post‑sale support, including CRM ticket updates and communication between clients, campaign managers, and marketing consultants.
Assist Marketing Consultants with strategy development following the client needs analysis; participate in sales calls and onboarding meetings.
Deliver clear, compelling analytics insights using Google Analytics 4 and campaign performance data.
Ensure campaign assets are gathered correctly and on schedule; maintain CRM workflows to flag when campaigns require attention.
Fully manage digital campaigns and relationships for premium high‑investment clients.
Gather ongoing client feedback to identify strengths, risks, and optimization opportunities.
Identify and develop case studies showcasing successful campaign outcomes.
Sales Team Support & Training
Lead bi‑weekly 1:1 coaching sessions with each Marketing Consultant to strengthen digital knowledge and performance.
Support the development and continuous improvement of Melara’s internal digital training program.
Assist with sales calls, proposal development, and strategy communication as needed.
Internal Collaboration & Reporting
Provide bi‑weekly updates to the Digital Operations team regarding proposals, pacing, and progress toward revenue goals.
Collaborate closely with the Digital Ops Coordinator, Data Analyst, and Content Creator to ensure quality and consistency across client campaigns.
Provide weekly performance summaries to the Digital Operations Manager outlining campaign results, pacing, and recommendations.
Maintain clear internal documentation, processes, and workflows to support team efficiency and transparency.
Requirements
Minimum of 1 year of experience in digital marketing, account management, or post‑sale client support.
Strong communication and coaching skills, with the ability to translate complex digital concepts into clear, client‑friendly language.
Highly organized with the ability to manage multiple campaigns simultaneously.
Working knowledge of digital ad platforms, Google Analytics 4, analytics dashboards, CRM/ticketing systems, and core advertising terminology.
A proactive, solutions‑oriented mindset and passion for helping clients and sales teams succeed.
Pay & Benefits
Compensation is based on experience and qualifications.
Full‑time, hybrid schedule.
Benefits include:
Health, dental, and vision insurance
Paid time off and company holidays
401(k) retirement plan with company contribution
Professional development opportunities, including digital training and certifications
Collaborative, supportive team environment with opportunities for growth
Seniority level
Entry level
Employment type
Full‑time
Job function
Business Development and Sales
Technology, Information and Media
Location: Baton Rouge, LA | Salary: $140,000.00–$222,000.00
#J-18808-Ljbffr