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Russell Tobin

Customer Support Representative

Russell Tobin, Columbus, Ohio, United States, 43224

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This range is provided by Russell Tobin. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Senior Recruitment Associate at Russell Tobin

Job Title: Customer Support Representative

Location: Columbus, OH

Pay Rate: $19.16/hour

Work Schedule:

Remote Training: 4–5 weeks of fully remote training

In-Office: 5 days per week after training

Hybrid Schedule: After 6 months, transition to 3 days in-office and 2 days remote

Key Responsibilities:

Handle inbound calls and resolve client service inquiries efficiently

Support cash management products and digital banking tools

Meet performance metrics in a fast-paced, team-oriented environment

Adapt quickly to changing priorities and collaborate with team members

Benefits: Comprehensive healthcare (medical, dental, vision), 401(k), life and disability insurance, employee assistance program, supplemental coverage options, and employee discounts.

Seniority level: Entry level

Employment type: Contract

Job function: Customer Service

Industries: Banking and Retail

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