North Carolina State University
Business Services Coordinator
North Carolina State University, Raleigh, North Carolina, United States, 27601
Business Services Coordinator
North Carolina State University – Raleigh, NC
Posting Details
Posting Number: PG194796SP
Position Number: 00041251
Internal Recruitment: No
Working Title: Business Services Coordinator
Anticipated Hiring Range: $52,000 - $56,000
Salary Range: $34,280 - $63,478
Salary Grade Equivalency: NC11
Work Schedule: Monday – Friday, 8 am – 5 pm
Job Location: Raleigh, NC
Full Time Equivalent: 1.00 (40 hrs/week)
Appointment: 12‑Month Recurring
Hiring Dates: Open 12/19/2025 – Close 01/07/2026
Position Classification Band Title: Business Services Coordinator (Advanced)
Position Classification Band Level: Advanced
FTE: 1.00 (40 hrs/week)
Department ID: 244020 – Counseling Services
Department: Counseling Services, Division of Academic & Student Affairs (DASA)
Department Overview The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It serves all students at NC State through academic affairs, student affairs, and University College. The Counseling Center assists students experiencing personal, academic, or vocational problems, offering crisis intervention, psychological assessment, and outreach services. The center’s values include a nurturing community, cultural humility, accountability, compassion, and evidence‑based care.
Benefits & Perks Wolfpack Perks and Benefits include:
Medical, Dental, and Vision coverage
Flexible Spending Account
Retirement Programs
Disability Plans
Life Insurance
Accident Plan
Paid Time Off and other leave programs
12 holidays each year
Tuition and Academic Assistance
Childcare benefits
Wellness & Recreation Membership
Wellness Programs
Other benefits available – eligibility based on full‑time or part‑time status
Essential Job Duties Business & Records Administration
Provide oversight and strategic management of medical records operations, including secure record maintenance, release‑of‑information processes, and compliance with federal and state regulations; develop and update internal procedures to ensure continuity, accuracy.
Oversee and coordinate all business operations for the unit, including HR transaction support, personnel paperwork, office operations, equipment needs, inventory management, and workflow improvement. Coordinates with DASA Human Resources and DASA Finance.
Financial Management
Lead and manage all psychiatry billing operations, including creating, reviewing, and reconciling billing for psychiatry visits using SHS software; ensure accurate coding, timely submission, and compliance with clinical billing guidelines.
Generate and manage direct‑bill processes for no‑show clients; audit and resolve discrepancies and communicate with internal and external stakeholders as needed.
Manage all grant‑related financial transactions and approvals, including application review, data tracking, processing expenditures, monitoring budget balances, forecasting spending, reconciling invoices, and ensuring compliance with sponsor and University guidelines.
Serve as the unit’s primary accounting and fiscal support, independently preparing, reviewing, and approving a wide range of fiscal documents. Responsibilities include:
Receiving, authorizing, and preparing voucher entries
Processing departmental vouchers
Establishing new vendors and coordinating with Purchasing/Accounts Payable
Reconciling departmental P‑Cards and resolving discrepancies
Preparing, submitting, and tracking travel reimbursements
Creating, reviewing, receiving, and troubleshooting Marketplace orders
Monitor expenditures on a daily and ongoing basis for compliance with University, State, and auditing regulations.
Collaborate with campus business and purchasing offices to develop vendor and service agreements; track, process, and reconcile contract payments with minimal oversight.
Information Processing & Decision‑Making
Analyze complex financial transactions, billing trends, and expenditure patterns to identify errors, resolve problems, and ensure compliance with policies and regulations.
Interpret and apply University, State, HIPAA, and grant regulations to develop or revise internal procedures; provide guidance to staff and leadership on non‑routine or ambiguous situations.
Prepare detailed reports, summaries, and documentation that support decision‑making across business, financial, and clinical service areas.
Communication
Serve as a resource to staff, practitioners, vendors, and University partners by explaining and interpreting business processes, billing procedures, and financial policies that span multiple operational areas.
Communicate with faculty and practitioners to coordinate continuing education programming, ensuring compliance with professional accreditation requirements.
Prepare clear written communication, billing notices, contract documentation, financial summaries, and procedural guidance for internal use.
Planning, Organizing & Coordination
Organize and coordinate speakers, presenters, and logistics for continuing education programs for clinical practitioners, ensuring compliance with professional standards and documentation requirements.
Prepare, maintain, and track Independent Contractor contracts and required paperwork, acting as the unit’s main liaison with the University’s IC review and approval processes.
Develop and implement improved business processes and workflows to support operational efficiency and compliance across financial, administrative, and clinical‑support functions.
Other Responsibilities
Other duties as assigned by supervisor or executive director of Counseling Center.
Qualifications Minimum Experience/Education
Bachelor’s degree in business administration or a related discipline; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Preferred Qualifications
Strong interpersonal, oral, and written communication skills with the ability to effectively interact with a wide range of stakeholders.
Demonstrated analytical, organizational, and problem‑solving skills, including the ability to interpret and apply policies and procedures.
Proven ability to maintain a high level of accuracy and attention to detail while managing multiple tasks, prioritizing deadlines, and handling confidential information with discretion.
Demonstrated commitment to implementing and maintaining best practices in all business operations.
Thorough financial and accounting knowledge with the ability to manage budgets using established University tools and reporting systems, process, monitor, and audit financial transactions, audit accounts and resolve discrepancies, manage account structures.
Required License or Certification
N/A
Valid NC Driver’s License
No
Commercial Driver’s License Required?
No
EEO Statement NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability‑related accommodations in the application and interview process are welcome to contact 919‑513‑0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515‑2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E‑Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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Posting Details
Posting Number: PG194796SP
Position Number: 00041251
Internal Recruitment: No
Working Title: Business Services Coordinator
Anticipated Hiring Range: $52,000 - $56,000
Salary Range: $34,280 - $63,478
Salary Grade Equivalency: NC11
Work Schedule: Monday – Friday, 8 am – 5 pm
Job Location: Raleigh, NC
Full Time Equivalent: 1.00 (40 hrs/week)
Appointment: 12‑Month Recurring
Hiring Dates: Open 12/19/2025 – Close 01/07/2026
Position Classification Band Title: Business Services Coordinator (Advanced)
Position Classification Band Level: Advanced
FTE: 1.00 (40 hrs/week)
Department ID: 244020 – Counseling Services
Department: Counseling Services, Division of Academic & Student Affairs (DASA)
Department Overview The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It serves all students at NC State through academic affairs, student affairs, and University College. The Counseling Center assists students experiencing personal, academic, or vocational problems, offering crisis intervention, psychological assessment, and outreach services. The center’s values include a nurturing community, cultural humility, accountability, compassion, and evidence‑based care.
Benefits & Perks Wolfpack Perks and Benefits include:
Medical, Dental, and Vision coverage
Flexible Spending Account
Retirement Programs
Disability Plans
Life Insurance
Accident Plan
Paid Time Off and other leave programs
12 holidays each year
Tuition and Academic Assistance
Childcare benefits
Wellness & Recreation Membership
Wellness Programs
Other benefits available – eligibility based on full‑time or part‑time status
Essential Job Duties Business & Records Administration
Provide oversight and strategic management of medical records operations, including secure record maintenance, release‑of‑information processes, and compliance with federal and state regulations; develop and update internal procedures to ensure continuity, accuracy.
Oversee and coordinate all business operations for the unit, including HR transaction support, personnel paperwork, office operations, equipment needs, inventory management, and workflow improvement. Coordinates with DASA Human Resources and DASA Finance.
Financial Management
Lead and manage all psychiatry billing operations, including creating, reviewing, and reconciling billing for psychiatry visits using SHS software; ensure accurate coding, timely submission, and compliance with clinical billing guidelines.
Generate and manage direct‑bill processes for no‑show clients; audit and resolve discrepancies and communicate with internal and external stakeholders as needed.
Manage all grant‑related financial transactions and approvals, including application review, data tracking, processing expenditures, monitoring budget balances, forecasting spending, reconciling invoices, and ensuring compliance with sponsor and University guidelines.
Serve as the unit’s primary accounting and fiscal support, independently preparing, reviewing, and approving a wide range of fiscal documents. Responsibilities include:
Receiving, authorizing, and preparing voucher entries
Processing departmental vouchers
Establishing new vendors and coordinating with Purchasing/Accounts Payable
Reconciling departmental P‑Cards and resolving discrepancies
Preparing, submitting, and tracking travel reimbursements
Creating, reviewing, receiving, and troubleshooting Marketplace orders
Monitor expenditures on a daily and ongoing basis for compliance with University, State, and auditing regulations.
Collaborate with campus business and purchasing offices to develop vendor and service agreements; track, process, and reconcile contract payments with minimal oversight.
Information Processing & Decision‑Making
Analyze complex financial transactions, billing trends, and expenditure patterns to identify errors, resolve problems, and ensure compliance with policies and regulations.
Interpret and apply University, State, HIPAA, and grant regulations to develop or revise internal procedures; provide guidance to staff and leadership on non‑routine or ambiguous situations.
Prepare detailed reports, summaries, and documentation that support decision‑making across business, financial, and clinical service areas.
Communication
Serve as a resource to staff, practitioners, vendors, and University partners by explaining and interpreting business processes, billing procedures, and financial policies that span multiple operational areas.
Communicate with faculty and practitioners to coordinate continuing education programming, ensuring compliance with professional accreditation requirements.
Prepare clear written communication, billing notices, contract documentation, financial summaries, and procedural guidance for internal use.
Planning, Organizing & Coordination
Organize and coordinate speakers, presenters, and logistics for continuing education programs for clinical practitioners, ensuring compliance with professional standards and documentation requirements.
Prepare, maintain, and track Independent Contractor contracts and required paperwork, acting as the unit’s main liaison with the University’s IC review and approval processes.
Develop and implement improved business processes and workflows to support operational efficiency and compliance across financial, administrative, and clinical‑support functions.
Other Responsibilities
Other duties as assigned by supervisor or executive director of Counseling Center.
Qualifications Minimum Experience/Education
Bachelor’s degree in business administration or a related discipline; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Preferred Qualifications
Strong interpersonal, oral, and written communication skills with the ability to effectively interact with a wide range of stakeholders.
Demonstrated analytical, organizational, and problem‑solving skills, including the ability to interpret and apply policies and procedures.
Proven ability to maintain a high level of accuracy and attention to detail while managing multiple tasks, prioritizing deadlines, and handling confidential information with discretion.
Demonstrated commitment to implementing and maintaining best practices in all business operations.
Thorough financial and accounting knowledge with the ability to manage budgets using established University tools and reporting systems, process, monitor, and audit financial transactions, audit accounts and resolve discrepancies, manage account structures.
Required License or Certification
N/A
Valid NC Driver’s License
No
Commercial Driver’s License Required?
No
EEO Statement NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability‑related accommodations in the application and interview process are welcome to contact 919‑513‑0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515‑2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E‑Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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