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Rumble Boxing

Assistant Manager - Rumble Boxing Montvale

Rumble Boxing, Montvale, New Jersey, us, 07645

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Overview As an Assistant Studio Manager at Rumble Boxing Montvale, you will play a pivotal role in ensuring the smooth operation of daily activities and delivering exceptional service to our members. You will assist the General Manager in overseeing all aspects of the studio's operations, from sales to customer service to administrative tasks. This role requires a passion for sales, fitness, excellent organizational skills, and the ability to thrive in a fast-paced environment.

Responsibilities

Customer Service:

Greet and assist members and guests in a friendly and professional manner

Address member inquiries, feedback, and concerns promptly and effectively

Provide tours of the facility and communicate membership options and benefits

Studio Operations:

Assist in opening and closing procedures, ensuring the studio is clean, organized, and fully operational

Manage class schedules, instructor assignments, and studio bookings

Monitor inventory levels and place orders for supplies as needed

Ensure all equipment is properly maintained and in good working condition

Sales and Marketing:

Assist in implementing sales and marketing initiatives to attract new members and retain existing ones

Hit sales goals

Promote studio events, challenges, and special promotions to increase member engagement

Support in developing and maintaining relationships with corporate partners, local businesses, and community organizations

Training and Development:

Assist in training and onboarding new staff members

Provide ongoing support and guidance to instructors and front desk staff to ensure they deliver exceptional service

Stay updated on industry trends, fitness techniques, and safety protocols

Administrative Tasks:

Handle transactions, process memberships, and maintain accurate records

Assist with payroll processing, scheduling, and staff communications

Prepare reports on key performance indicators, membership trends, and revenue goals

Safety and Compliance:

Enforce studio policies and procedures to ensure the safety and well-being of all members and staff

Conduct regular facility inspections and address any maintenance or safety concerns

Ensure compliance with health and safety regulations, including COVID-19 protocols

Qualifications

Previous experience in a fitness or hospitality environment preferred

Excellent communication and interpersonal skills

Strong organizational and time management abilities

Proficiency in basic computer skills and familiarity with fitness software is a plus

CPR and first aid certification preferred

Passion for fitness and a willingness to learn and grow in the industry

Benefits

Competitive salary commensurate with experience

Opportunity for career advancement within the organization

Access to studio classes and fitness perks

Health insurance and other benefits package options may be available

Join Our Team If you are passionate about fitness and ready to take on a dynamic role in a thriving boxing fitness studio, we want to hear from you! Please submit your resume and a cover letter outlining your qualifications and why you would be a great fit for the Assistant Studio Manager position.

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