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Maryland Oncology Hematology

Revenue Cycle Supervisor

Maryland Oncology Hematology, Richardson, Texas, United States, 75080

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Overview The US Oncology Network is looking for a

Revenue Cycle Supervisor

to join our team at

Texas Oncology . This full‑time position will support the

Imaging/Diagnostics Department

at our 3001 E. President George Bush Hwy, Suite 100 location in Richardson, Texas. Typical work week is Monday through Friday, 8:00 a.m. – 5:00 p.m.

Note from Hiring Manager : You will have the ability to help a growing department!

As a part of the US Oncology Network, Texas Oncology delivers high‑quality, evidence‑based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas. Texas Oncology is one of the nation’s largest networks of community‑based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system.

What does the position do? Supervises the day to day revenue cycle operations in order to maximize the collection of medical services payments and reimbursements from patients, insurance carriers, financial aid, and guarantors. Supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards, and US Oncology's Shared Values.

Responsibilities

Supervise the daily business functions of the patient visit from point of entry to accurate adjudication of the patient’s accounts. Scope of responsibilities includes appointment scheduling, insurance eligibility processes; charge processing; claim submission and processing; payment processing; collections and accounts receivable management; denial management; reporting of results and analysis; concurrent and retrospective auditing; proper coding; credentialing; customer services relative to revenue cycle; training and development relative to revenue cycle; analytics, and all other revenue cycle management activities. Resolve escalated and unique revenue cycle issues.

Responsible for quality work, meeting deadlines, and adherence to the Practices Standard Operating Procedures (SOPs); regularly audit staff work to ensure compliance.

Monthly, prepare revenue cycle financial analysis, including aged accounts. Monitor and assess business metrics in order to refine processes and improve. Guide individuals and teams toward priorities; clarify roles and responsibilities of others; coordinate resources to meet objectives. Cascade goals down to staff annual objectives.

Champion new initiatives; act as catalyst of change and stimulate others to change; pave the way for needed changes; manage implementation effectively. Step forward to address difficult issues; put self on the line to deal with important problems; take ownership and accountability.

Develop, implement, and maintain the Practice’s revenue cycle training materials. Conduct training of SOPs, systems, metrics, government regulations, and etc.

Responsible for the overall coordination of front office duties to include scheduling, check‑in, and co‑pay/co‑insurance collection.

Attract high‑caliber people, accurately assess strengths and development needs of employees; provide timely, specific feedback and helpful coaching; provide challenging assignments and opportunities for development. Responsible for interviewing, recommending hires, assessing performance, recommending salary changes, and progressive discipline. Enforce adherence to the Practice’s and US Oncology policies.

Other duties as requested or assigned.

Qualifications

Associate’s degree in Finance, Business or equivalent OR four years revenue cycle experience required.

At least four (4) years of medical revenue cycle work experience required with a consistent track record of achieving metrics.

Two years experience managing, delegating, and following up on work priorities of others is strongly desired.

Individual must have strong knowledge of medical insurance billing and collections with CPT, ICD‑9, and HCPCS coding and medical terminology, as well as an overall understanding of managed care products (HMO, PPO, etc.).

Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint).

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to sit or stand, talk and hear. The job requires a full range of body motion, including handling and lifting patients, manual and finger dexterity, and eye‑hand coordination. The employee may need to lift and carry items weighing up to 40 lbs. Corrected vision and hearing to normal range are required.

Work Environment The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work involves in‑person interaction with co‑workers, management, and/or clients. Minimal travel by automobile to office sites may be required.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Accounting/Auditing and Finance

Industries Hospitals and Health Care

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