Integrity Staffing Solutions
Base Pay Range
17.00/hr - 21.00/hr Additional Compensation
Annual Bonus Location
Hi‑Nella, NJ Employment Type
Full‑time Seniority Level
Entry level Job Function
Administrative About the Role
Collection specialist responsible for recovery of outstanding balances from consumers and businesses via telephone. Handle inbound and outbound calls, provide accurate information and resolve payment discrepancies. Shift Times
Monday thru Friday Standard hours: 8:30 AM – 5:00 PM Fridays: 8:00 AM – 4:30 PM Key Responsibilities
Recover outstanding balances from consumers and businesses via telephone. Answer inbound and outbound calls. Negotiate payment arrangements. Maintain accurate documentation of all account activity in the system. Work a 40‑hour schedule on‑site in Hi‑Nella, NJ. Demonstrate excellent phone etiquette and strong verbal communication skills. Utilize computer systems efficiently for account management and data entry. Requirements
Third‑party debt collection experience preferred; first‑party collections, customer service, call center, sales or telemarketing considered. Strong negotiation skills and ability to resolve payment issues effectively. Familiarity with debt collection laws (e.g., FDCPA) is a plus. Comfortable working independently and maintaining organized workflows. Self‑motivated with a strong desire to meet and exceed company objectives. Dependable schedule adherence and reliable transportation. Excellent listening skills and ability to convey information clearly and positively. Proficient in MS Office and database systems; strong typing ability. Bi‑lingual (Spanish) is a plus. Medical collections experience is nice to have but not required. Benefits
Health Insurance Paid Sick Time & PTO 401(k) Legal Statement
Integrity Staffing Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected status. If you are a veteran seeking employment, please let us know.
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17.00/hr - 21.00/hr Additional Compensation
Annual Bonus Location
Hi‑Nella, NJ Employment Type
Full‑time Seniority Level
Entry level Job Function
Administrative About the Role
Collection specialist responsible for recovery of outstanding balances from consumers and businesses via telephone. Handle inbound and outbound calls, provide accurate information and resolve payment discrepancies. Shift Times
Monday thru Friday Standard hours: 8:30 AM – 5:00 PM Fridays: 8:00 AM – 4:30 PM Key Responsibilities
Recover outstanding balances from consumers and businesses via telephone. Answer inbound and outbound calls. Negotiate payment arrangements. Maintain accurate documentation of all account activity in the system. Work a 40‑hour schedule on‑site in Hi‑Nella, NJ. Demonstrate excellent phone etiquette and strong verbal communication skills. Utilize computer systems efficiently for account management and data entry. Requirements
Third‑party debt collection experience preferred; first‑party collections, customer service, call center, sales or telemarketing considered. Strong negotiation skills and ability to resolve payment issues effectively. Familiarity with debt collection laws (e.g., FDCPA) is a plus. Comfortable working independently and maintaining organized workflows. Self‑motivated with a strong desire to meet and exceed company objectives. Dependable schedule adherence and reliable transportation. Excellent listening skills and ability to convey information clearly and positively. Proficient in MS Office and database systems; strong typing ability. Bi‑lingual (Spanish) is a plus. Medical collections experience is nice to have but not required. Benefits
Health Insurance Paid Sick Time & PTO 401(k) Legal Statement
Integrity Staffing Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected status. If you are a veteran seeking employment, please let us know.
#J-18808-Ljbffr