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Arkansas Children's

Financial Counselor I - Sat - Wed 8:30a - 5:00p

Arkansas Children's, Paradox, New York, United States, 12858

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Financial Counselor I - Sat - Wed 8:30am - 5:00pm

Arkansas Children's

Work Shift: Saturday to Wednesday, 8:30am – 5:00pm

Time Type: Full Time

Department: CC097110 Admissions and Financial Counseling

Overview Additional Information: Performs Medicaid Application Process, Financial Assistance Process, price estimation, and other assistance programs. Serves as Support Staff for uninsured and under‑insured patient population by connecting to resources and establishing a clear path to revenue recovery.

Responsibilities

Performs efficient interviews to ensure accurate demographic capture and insurance verification for newborns and OB transports.

Works as an assister for the federally facilitated insurance marketplace.

Collects deductible, co‑pay and all other applicable forms of payment, including ongoing payment plans.

Conducts efficient follow‑up to include: work queue management, email, CRM, in‑basket, reports and insurance/COBRA coordination and documentation.

Performs Medicaid intake, SSI, FAP and CHC Application process, including RX, renal and any other available external resources. Conducts follow‑ups on assigned accounts.

Maintains compliance with No‑Surprise‑Billing through written and verbal notification of price estimates, including ABN and Self‑pay absolute protocol.

Collaborates with clinical and state resources to ensure timely enrollment with Medicaid primary care physicians. This includes initial, retro and change requests.

Performs other related duties as assigned.

Qualifications

No education requirements.

High school diploma or GED or equivalent.

Entry level – Experience Not Required.

Recommended Certifications: Certified Application Counselor (CAC) – Insurance Marketplace.

Requirements

Position designated as safety‑sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

Flu vaccines are required.

Arkansas Children's is a tobacco‑free workplace.

Arkansas Children's is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Employment Information

Seniority level: Entry level.

Employment type: Full‑time.

Job function: Finance and Sales.

Industries: Hospitals and Health Care.

Current employees: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/) and search the “Find Jobs” report.

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