LVMH Perfumes & Cosmetics
Manager, Creative Operations, Digital + Social
LVMH Perfumes & Cosmetics, New York, New York, us, 10261
Manager, Creative Operations, Digital + Social
Full-time
Compensation: USD 105,000 - USD 125,000 - yearly
WHO WE ARE fresh is a global company headquartered in New York offering a full lifestyle line spanning skincare, lip care, bodycare, and fragrance in over a dozen countries. But we don’t just aspire to make the best products on the market; we want to be the best beauty brand to work for. We’ve created a warm, inspiring environment with world‑class benefits that encourages our teams to dream big, because that’s how we got here.
Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us.
MAIN JOB OBJECTIVE We are seeking an experienced and highly motivated Manager, Creative Operations to lead the workflow for all digital and social assets, ensuring an omni‑channel approach. This fast‑paced, high‑volume role is central to our campaign and always‑on content initiatives, requiring a strategic and detail‑oriented leader. You will manage the entire creative lifecycle from brief to delivery, ensuring team alignment and timely execution. This involves close collaboration with global creative, marketing, social, and e‑commerce teams on both always‑on content and integrated omni‑channel campaigns across e‑commerce, social media, and paid media.
Key responsibilities include facilitating creative content development and review, ensuring successful design implementation across all digital channels. You will be instrumental in developing streamlined workflows, optimizing resource allocation, and driving stakeholder alignment to ensure efficient, on‑brand, and on‑schedule creative output. As the primary operational liaison between the creative team, cross‑functional teams, internal stakeholders, and external vendors, the ideal candidate will possess robust project management expertise and a deep understanding of creative operations in the digital world.
JOB RESPONSIBILITIES
Process Management – own day to day operations for social and digital creative: intake, briefing, timelines, routing approval and delivery
Build and implement end‑to‑end workflows for creative projects for fast turnaround while protecting content creation
Connect the e‑commerce, social and campaign calendars, so projects are coordinated and streamlined
Act as primary liaison between Global Creative, cross‑functional partners and external vendors
Manage cross‑functional communication – status updates, roadblocks, next steps and stakeholder alignment
Build and refine processes for fast turnaround creative while protecting quality and content creation
Liaison with external content creators and creatives – negotiating contracts, briefing timelines, reviews and final asset delivery
Manage annual social budget to ensure all creative needs are met between social shoots and outsourced content creators
Organize and lead weekly status, kick offs, creative review meetings with cross functional teams
Manage project timelines and resource allocation through Workfront
Stay current on new creative outputs in AI creation and production versioning
Be a change leader in an evolving environment
Support broader creative projects as the brand and creative evolves
What you will learn (and/or achieve) in the first 6 months:
Build working relationships with key cross functional partners
Manage multiple concurrent projects (all at different stages of product development cycle)
Clear understanding of the campaign and always on creative lifecycle from brief to final asset release
What you will achieve in 12 months:
Identify and build new processes and systems for digital and social workflows
Anticipate team needs + understand how to prepare/flow workload for always on‑time deliverables
Develop working relationships with external vendors and content creators
Assess project risks and process opportunities to initiate action plans as necessary
Physical Requirements
Must be able to remain in a stationary position on average of 7.5 hours/day
Light to moderate lifting may be required
While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboard
PROFILE You can/have:
4-7 Years of Experience in creative operations or production (Beauty or Fashion industry preferred)
Experience managing/leading graphic designers through digital or social project lifecycle
Exhibit a keen ability to be proactive as well as handle a multitude of projects at one time managing timelines and deliverables within target budget
Proficient in project management platforms such as Workfront, Monday, or Asana
Thrives in fast‑paced and ever‑changing environment, flexible, ability to wear many hats at once
Strategic thinker, Agile Partner, Developed Organizational Skills, and Problem Solver
Curious and collaborative mindset with the ability to foster teamwork at all levels of the organization
Excellent verbal, interpersonal, and written communication skills
Action and result oriented Strong computer skills in Microsoft Excel, Word and PowerPoint, as well as understanding of creative applications like Adobe Creative Suite and Figma
You are:
Consumer Centric: Build relationships with Consumers through heartfelt generosity
Agile: Anticipate and champion change
Collaborative: Communicate and dream with others
Growth Minded: Seek opportunities that offer the chance to be a curious creator
Accountable: Take ownership of actions and responsibilities
A Strategic Thinker: Implement new ideas from data and insights to create the unexpected
Driven for Results: A relentless pursuit to achieve business objectives, drive revenue and contribute to organizational success
Optimistic: Maintain a “Sky’s the Limit” mindset
Bachelor’s Degree or equivalent work experience required
WHAT WE OFFER YOU Training & Development and Culture
Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development
Opportunities for networking and building relationships with LVMH Community and Network
Opportunities to join internal communities: DEIB Council, Sustainability Champions, LVMH Employee Resource Groups
Mental Health Support
Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP)
Free 24/7 confidential mental health support
Paid Time Off and Flexibility
Comprehensive paid time off inclusive of Floating Holidays and Summer Fridays
Two fully-remote weeks throughout the year to encourage flexibility; additional holiday weeks remote
Fertility and Family Planning
Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment
Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility
Travel & lodging for those who can’t access care
Back-up dependent Care and Tutoring
Fresh and LVMH ‘Perks’ and Discounts
Fresh In-Store Discounts and Gratis
LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc.
Pre-Tax Commuter Benefits through Wage Works
Additional Health Club Discounts, Sporting/Entertainment Ticket Discounts, Insurance Discounts (Pet, renters, home)
Health Care
Medical, dental and vision
Retirement and Additional Benefits
401k with Company Match + Additional Employer Contribution at eligibility
Equal Employment Opportunity Fresh provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. We are committed to fostering a professional work environment free from discrimination and harassment, including discrimination and harassment based on all protected categories.
The salary range for this role is $105,000 - $125,000 USD.
Location This role is based in New York City.
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr
WHO WE ARE fresh is a global company headquartered in New York offering a full lifestyle line spanning skincare, lip care, bodycare, and fragrance in over a dozen countries. But we don’t just aspire to make the best products on the market; we want to be the best beauty brand to work for. We’ve created a warm, inspiring environment with world‑class benefits that encourages our teams to dream big, because that’s how we got here.
Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us.
MAIN JOB OBJECTIVE We are seeking an experienced and highly motivated Manager, Creative Operations to lead the workflow for all digital and social assets, ensuring an omni‑channel approach. This fast‑paced, high‑volume role is central to our campaign and always‑on content initiatives, requiring a strategic and detail‑oriented leader. You will manage the entire creative lifecycle from brief to delivery, ensuring team alignment and timely execution. This involves close collaboration with global creative, marketing, social, and e‑commerce teams on both always‑on content and integrated omni‑channel campaigns across e‑commerce, social media, and paid media.
Key responsibilities include facilitating creative content development and review, ensuring successful design implementation across all digital channels. You will be instrumental in developing streamlined workflows, optimizing resource allocation, and driving stakeholder alignment to ensure efficient, on‑brand, and on‑schedule creative output. As the primary operational liaison between the creative team, cross‑functional teams, internal stakeholders, and external vendors, the ideal candidate will possess robust project management expertise and a deep understanding of creative operations in the digital world.
JOB RESPONSIBILITIES
Process Management – own day to day operations for social and digital creative: intake, briefing, timelines, routing approval and delivery
Build and implement end‑to‑end workflows for creative projects for fast turnaround while protecting content creation
Connect the e‑commerce, social and campaign calendars, so projects are coordinated and streamlined
Act as primary liaison between Global Creative, cross‑functional partners and external vendors
Manage cross‑functional communication – status updates, roadblocks, next steps and stakeholder alignment
Build and refine processes for fast turnaround creative while protecting quality and content creation
Liaison with external content creators and creatives – negotiating contracts, briefing timelines, reviews and final asset delivery
Manage annual social budget to ensure all creative needs are met between social shoots and outsourced content creators
Organize and lead weekly status, kick offs, creative review meetings with cross functional teams
Manage project timelines and resource allocation through Workfront
Stay current on new creative outputs in AI creation and production versioning
Be a change leader in an evolving environment
Support broader creative projects as the brand and creative evolves
What you will learn (and/or achieve) in the first 6 months:
Build working relationships with key cross functional partners
Manage multiple concurrent projects (all at different stages of product development cycle)
Clear understanding of the campaign and always on creative lifecycle from brief to final asset release
What you will achieve in 12 months:
Identify and build new processes and systems for digital and social workflows
Anticipate team needs + understand how to prepare/flow workload for always on‑time deliverables
Develop working relationships with external vendors and content creators
Assess project risks and process opportunities to initiate action plans as necessary
Physical Requirements
Must be able to remain in a stationary position on average of 7.5 hours/day
Light to moderate lifting may be required
While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboard
PROFILE You can/have:
4-7 Years of Experience in creative operations or production (Beauty or Fashion industry preferred)
Experience managing/leading graphic designers through digital or social project lifecycle
Exhibit a keen ability to be proactive as well as handle a multitude of projects at one time managing timelines and deliverables within target budget
Proficient in project management platforms such as Workfront, Monday, or Asana
Thrives in fast‑paced and ever‑changing environment, flexible, ability to wear many hats at once
Strategic thinker, Agile Partner, Developed Organizational Skills, and Problem Solver
Curious and collaborative mindset with the ability to foster teamwork at all levels of the organization
Excellent verbal, interpersonal, and written communication skills
Action and result oriented Strong computer skills in Microsoft Excel, Word and PowerPoint, as well as understanding of creative applications like Adobe Creative Suite and Figma
You are:
Consumer Centric: Build relationships with Consumers through heartfelt generosity
Agile: Anticipate and champion change
Collaborative: Communicate and dream with others
Growth Minded: Seek opportunities that offer the chance to be a curious creator
Accountable: Take ownership of actions and responsibilities
A Strategic Thinker: Implement new ideas from data and insights to create the unexpected
Driven for Results: A relentless pursuit to achieve business objectives, drive revenue and contribute to organizational success
Optimistic: Maintain a “Sky’s the Limit” mindset
Bachelor’s Degree or equivalent work experience required
WHAT WE OFFER YOU Training & Development and Culture
Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development
Opportunities for networking and building relationships with LVMH Community and Network
Opportunities to join internal communities: DEIB Council, Sustainability Champions, LVMH Employee Resource Groups
Mental Health Support
Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP)
Free 24/7 confidential mental health support
Paid Time Off and Flexibility
Comprehensive paid time off inclusive of Floating Holidays and Summer Fridays
Two fully-remote weeks throughout the year to encourage flexibility; additional holiday weeks remote
Fertility and Family Planning
Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment
Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility
Travel & lodging for those who can’t access care
Back-up dependent Care and Tutoring
Fresh and LVMH ‘Perks’ and Discounts
Fresh In-Store Discounts and Gratis
LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc.
Pre-Tax Commuter Benefits through Wage Works
Additional Health Club Discounts, Sporting/Entertainment Ticket Discounts, Insurance Discounts (Pet, renters, home)
Health Care
Medical, dental and vision
Retirement and Additional Benefits
401k with Company Match + Additional Employer Contribution at eligibility
Equal Employment Opportunity Fresh provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. We are committed to fostering a professional work environment free from discrimination and harassment, including discrimination and harassment based on all protected categories.
The salary range for this role is $105,000 - $125,000 USD.
Location This role is based in New York City.
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr