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Veritas Veterinary Partners

Client Care Representative - Front Desk

Veritas Veterinary Partners, Wheat Ridge, Colorado, United States, 80033

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Job Description

World Class Medicine.

Purpose‑Driven Partnership.

Veritas Veterinary Partners offer exciting career opportunities in state‑of‑the‑art facilities across the U.S. Our hospitals, open 24 / 7 / 365 and staffed by board‑certified specialists, create a collaborative environment where you can work alongside like‑minded, caring professionals. If you’re passionate about veterinary medicine, this is your chance to thrive in a dynamic, high‑quality setting.

At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top‑tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients’ well‑being.

We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve.

How you’ll make a difference

Welcome our clients in a friendly, helpful, and compassionate manner

Prepare and review documents and medical records accurately and completely

Educate and advise clients regarding Wheat Ridge Animal Hospital services and practices

Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times.

Process admissions and discharges accurately; schedule follow‑up appointments as necessary

Process invoices and payments accurately

Update and maintain client / pet records and files in accordance with Wheat Ridge Animal Hospital legal requirements

Assist with other administrative duties such as scanning, faxing, emailing, for example

What you will bring

Experience working within the veterinary industry; customer service background, enrollment in veterinary program, or other animal industry experience accepted as well

Cultivate a positive atmosphere, demonstrate a friendly and courteous attitude with all coworkers throughout the hospital to maintain a cohesive work team

Maintain excellent communication skills to ensure professionalism and effectiveness in all interactions with clients and coworkers throughout the hospital

Must have the ability to multitask, prioritize, and delegate

Demonstrate proficiency in computer skills

Must be organized and detail oriented to ensure efficiency and accuracy in all transactions

Able to work in high stress situations and exercise good judgment as needed

Present a neat, well‑groomed appearance

Schedules

Hybrid schedule - Front Desk and Back of House

Tuesday:

00a - 6:00pm phones

Wednesday:

00am - 5:00pm desk

Friday:

00am - 6:00pm phones

Saturday:

00am - 6:00pm desk

Salary:

$18.00 - $23.00 / hour, based on experience

Benefits

Highly competitive salary based on experience

Mental health support with Talkspace

Continuing education support with CE allowance and PTO

Reimbursement of membership and licensure fees

401k retirement plan options with company match

Medical, vision, and dental insurance options - some plans may be paid up to 100%

Basic life insurance provided and other voluntary insurance options available for full‑time team members

6 weeks paid parental leave for full‑time team members

Paid time off and time to enjoy it!

Location: 10140 W 44th Ave, Wheat Ridge, CO 80033

Salary: $18.00 - $23.00 / hour, based on experience

Veritas Veterinary Partners is an equal opportunity employer. In accordance with the requirements of all applicable federal, state and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Applicants must be authorized to work in the U.S. All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required.

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