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Capitolplazajeffersoncity

Hotel Front Office Manager

Capitolplazajeffersoncity, Charlotte, North Carolina, United States, 28245

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Hotel: Hilton Charlotte Airport 2800 Coliseum Centre Drive Charlotte, NC 28217 Full time Compensation Range: $55,000 - $67,000 / yr.

Compensation is determined based on experience, skills, qualifications, and location. Actual pay may differ depending on these factors.

What’s in it for you?

Career Growth & Learning – 40% of our management hires are internal promotions.

Invest in Your Future – 401(k) plan with company match.

Comprehensive Health Coverage – Medical, dental, and vision insurance options.

Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.

Perks That Fit Your Life – DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.

Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description What You Will Do:

Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance.

Champion exceptional guest experiences by anticipating needs, resolving concerns, and building loyalty.

Collaborate across departments to deliver seamless service and operational excellence.

Drive financial performance by managing labor costs, controlling expenses, and identifying revenue opportunities.

Maintain brand and cleanliness standards, stepping in to support operations when needed.

Serve as Manager on Duty, ensuring smooth operations and guest satisfaction at all times.

What We Are Looking For:

2+ years of front desk experience.

2+ years of supervisory experience.

High school diploma or equivalent.

Tech-savvy with Microsoft Office proficiency.

Flexible schedule availability.

Physically able to lift and move as needed.

What Atrium Leadership Looks Like:

Accountable Achiever – Own results and celebrate wins.

Agile Thinker – Adapt quickly and solve problems creatively.

Talent Curator – Grow people, not just teams.

Transparent Leader – Lead with honesty and clarity.

Leading with SPIRIT – Service, Perseverance, Inclusion, Respect, Integrity, and Teamwork guide everything you do.

Why Atrium? "For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road." – Maria O.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

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