Hamlin House
Operations Coordinator – Hamlin House
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HAMLIN HOUSE: PADDLE AND SOCIAL CLUB | POSITION DESCRIPTION
Company Overview Welcome to Hamlin House, a home for spirited volleys, lively conversations, and those who know they’re the same thing. In our house, you’ll find a social lifestyle destination for ideal pickleball play, exceptional cuisine, classic cocktails & even better company. Hamlin House is a modern take on a racquet club providing an elevated experience for the growing pickleball community in Orlando and will offer a culinary & hospitality experience that will keep you coming back for more than the game.
Position Overview The Operations Coordinator plays a central role in keeping Hamlin House running seamlessly each day. This position supports the administrative, operational, and logistical needs of the business ensuring that systems, communication, scheduling, and day‑to‑day processes function smoothly behind the scenes.
The ideal candidate is exceptionally organized, proactive, and resourceful, with a natural ability to anticipate needs, juggle multiple tasks, and support a wide range of operational initiatives. This role works closely with leadership and the broader Hamlin team to coordinate schedules, maintain organization‑wide systems, support event and operational planning, and manage the flow of communication and information throughout the club.
This is an excellent opportunity for someone who thrives in a dynamic hospitality environment, enjoys improving systems, and is looking to develop within operations or administrative leadership.
Duties and Responsibilities Operational & Administrative Support
Provide daily operational support to leadership and departmental teams to ensure smooth business operations.
Assist with office organization, document management, data entry, and maintaining digital and physical filing systems.
Coordinate internal communication and act as a point of contact for staff inquiries, scheduling updates, and operational needs.
Support the management of inventory, supplies, deliveries, and general office logistics.
Event & Program Support
Assist with planning and execution of club events, leadership sessions, hospitality programs, and operational initiatives.
Help prepare materials such as signage, name tags, printed collateral, and event checklists.
Support day‑of operations for events, ensuring smooth execution and exceptional guest experience.
Assist with scheduling, meeting coordination, and calendar support for the management team.
Project Support & Special Assignments
Execute organizational projects across the Hamlin portfolio, including scanning, filing, research, and cross‑team collaboration.
Support leadership with ongoing initiatives, operational improvements, and ad‑hoc assignments.
Process basic bookkeeping tasks such as expense reports, invoices, and small purchasing.
Manage the maintenance coordination of third‑party vendors (A/C, IT Network, Plumbing, Valet, janitorial, waste management, etc.).
Guest & Member Experience
Uphold Hamlin House hospitality standards by ensuring a professional, organized, and welcoming environment for guests and staff.
Assist with responding to inquiries and maintaining clear, consistent communication across operational touchpoints.
Confidentiality & Professionalism
Handle sensitive or confidential information with the utmost discretion and integrity.
Qualifications and Experience
1–3 years of operations, administrative or office coordination experience required; hospitality experience highly preferred.
Strong organizational skills with exceptional attention to detail and follow‑through.
Tech‑savvy with proficiency in Microsoft Office, Teams, Zoom, and Apple products; comfort troubleshooting basic AV needs.
Experience with workflow tools such as Monday.com or other project management platforms is a plus.
Ability to manage multiple priorities, meet deadlines, and work independently in a fast‑paced environment.
Excellent communication and interpersonal skills with a naturally hospitable, service‑oriented mindset.
Ability to take initiative, anticipate needs, and contribute to a collaborative team culture.
Must be comfortable with occasional errands, event support, and hands‑on operational tasks.
In‑person availability applicable to hospitality environment, may include holidays and weekends.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Hospitality
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HAMLIN HOUSE: PADDLE AND SOCIAL CLUB | POSITION DESCRIPTION
Company Overview Welcome to Hamlin House, a home for spirited volleys, lively conversations, and those who know they’re the same thing. In our house, you’ll find a social lifestyle destination for ideal pickleball play, exceptional cuisine, classic cocktails & even better company. Hamlin House is a modern take on a racquet club providing an elevated experience for the growing pickleball community in Orlando and will offer a culinary & hospitality experience that will keep you coming back for more than the game.
Position Overview The Operations Coordinator plays a central role in keeping Hamlin House running seamlessly each day. This position supports the administrative, operational, and logistical needs of the business ensuring that systems, communication, scheduling, and day‑to‑day processes function smoothly behind the scenes.
The ideal candidate is exceptionally organized, proactive, and resourceful, with a natural ability to anticipate needs, juggle multiple tasks, and support a wide range of operational initiatives. This role works closely with leadership and the broader Hamlin team to coordinate schedules, maintain organization‑wide systems, support event and operational planning, and manage the flow of communication and information throughout the club.
This is an excellent opportunity for someone who thrives in a dynamic hospitality environment, enjoys improving systems, and is looking to develop within operations or administrative leadership.
Duties and Responsibilities Operational & Administrative Support
Provide daily operational support to leadership and departmental teams to ensure smooth business operations.
Assist with office organization, document management, data entry, and maintaining digital and physical filing systems.
Coordinate internal communication and act as a point of contact for staff inquiries, scheduling updates, and operational needs.
Support the management of inventory, supplies, deliveries, and general office logistics.
Event & Program Support
Assist with planning and execution of club events, leadership sessions, hospitality programs, and operational initiatives.
Help prepare materials such as signage, name tags, printed collateral, and event checklists.
Support day‑of operations for events, ensuring smooth execution and exceptional guest experience.
Assist with scheduling, meeting coordination, and calendar support for the management team.
Project Support & Special Assignments
Execute organizational projects across the Hamlin portfolio, including scanning, filing, research, and cross‑team collaboration.
Support leadership with ongoing initiatives, operational improvements, and ad‑hoc assignments.
Process basic bookkeeping tasks such as expense reports, invoices, and small purchasing.
Manage the maintenance coordination of third‑party vendors (A/C, IT Network, Plumbing, Valet, janitorial, waste management, etc.).
Guest & Member Experience
Uphold Hamlin House hospitality standards by ensuring a professional, organized, and welcoming environment for guests and staff.
Assist with responding to inquiries and maintaining clear, consistent communication across operational touchpoints.
Confidentiality & Professionalism
Handle sensitive or confidential information with the utmost discretion and integrity.
Qualifications and Experience
1–3 years of operations, administrative or office coordination experience required; hospitality experience highly preferred.
Strong organizational skills with exceptional attention to detail and follow‑through.
Tech‑savvy with proficiency in Microsoft Office, Teams, Zoom, and Apple products; comfort troubleshooting basic AV needs.
Experience with workflow tools such as Monday.com or other project management platforms is a plus.
Ability to manage multiple priorities, meet deadlines, and work independently in a fast‑paced environment.
Excellent communication and interpersonal skills with a naturally hospitable, service‑oriented mindset.
Ability to take initiative, anticipate needs, and contribute to a collaborative team culture.
Must be comfortable with occasional errands, event support, and hands‑on operational tasks.
In‑person availability applicable to hospitality environment, may include holidays and weekends.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Hospitality
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