Von Maur
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IT HELP DESK ASSOCIATE
role at
Von Maur
4 days ago Be among the first 25 applicants
As an
Information Systems Help Desk Associate , you are the end‑user support for all Von Maur and Dry Goods systems. In this dynamic environment, you play an important role as the primary point of contact for problems and requests companywide.
What You’ll Do
Solve timely issues related to PCs, operating systems, software, POS terminals, telephones, pagers, printers, thin clients, and CRTs
Use the help desk software to diligently track all requests
Place service calls with appropriate vendors
Maintain phone system and voicemail configurations for the company
Create and run special request queries
Be available to work day, evening, and weekend shifts on‑site in Davenport, IA
What You Can Expect We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well‑being and provide support for you and your family.
Competitive wages
Generous merchandise discount
Comprehensive benefits
401(k) retirement plan
Promote from within philosophy – creates endless career opportunities!
About Us Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Referrals increase your chances of interviewing at Von Maur by 2x
#J-18808-Ljbffr
IT HELP DESK ASSOCIATE
role at
Von Maur
4 days ago Be among the first 25 applicants
As an
Information Systems Help Desk Associate , you are the end‑user support for all Von Maur and Dry Goods systems. In this dynamic environment, you play an important role as the primary point of contact for problems and requests companywide.
What You’ll Do
Solve timely issues related to PCs, operating systems, software, POS terminals, telephones, pagers, printers, thin clients, and CRTs
Use the help desk software to diligently track all requests
Place service calls with appropriate vendors
Maintain phone system and voicemail configurations for the company
Create and run special request queries
Be available to work day, evening, and weekend shifts on‑site in Davenport, IA
What You Can Expect We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well‑being and provide support for you and your family.
Competitive wages
Generous merchandise discount
Comprehensive benefits
401(k) retirement plan
Promote from within philosophy – creates endless career opportunities!
About Us Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Referrals increase your chances of interviewing at Von Maur by 2x
#J-18808-Ljbffr