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PURE Insurance

PURE360 Scheduling Coordinator- Charleston, SC

PURE Insurance, Charleston, South Carolina, United States, 29408

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PURE360 Scheduling Coordinator- Charleston, SC

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PURE Insurance .

About The Role:

The PURE360 Risk Management Consultation is a unique service conducted by a PURE Risk Manager at the homes of PURE Members, providing them with tailored loss prevention solutions, an understanding of appropriate coverage and terms, and thorough documentation of their homes. Our PURE360 Scheduling Coordinators work hand in hand with our Members and Risk Managers to create a seamless experience in coordinating the PURE360 Consultation. The PURE360 Coordinator is instrumental in building an effective schedule for PURE Risk Managers and leveraging Member interactions to create a feeling of true membership.

This is a hybrid role with the expectation that the ideal candidate will go to the Charleston office at least three times a week.

Responsibilities:

Work closely with PURE Risk Managers to set efficient travel, ensuring they can provide the PURE360 experience to as many Members as possible.

Ensure that each Member understands the PURE360 Consultation process and the unique value it provides.

Use each interaction to help Members develop an understanding of the tangible benefits of Membership with PURE.

Build a deep understanding of PURE’s business and utilize that knowledge to assist Members with all inquiries.

Qualifications:

Previous experience and enthusiasm in a service-based role (3+ years of customer service experience preferred).

Integrity, empathy, urgency, and ability to quickly establish trust and credibility.

Great listening and communication skills through both phone and email.

Can work independently but thrives in a collaborative atmosphere, exhibiting team spirit and enthusiasm.

Detail-oriented and capable of prioritizing multiple tasks.

Compensation:

$50,000 annually, plus overtime and monthly bonus potential.

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