Kanz
Central Operations Support Executive (PwD)
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Greetings from Saira Jobs! We are currently recruiting for a "Central Operations Support Executive" on behalf of our partner. Explore the opportunity below and apply today if you meet the qualifications!
The Central Operations Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on-field support to sellers and audits, stakeholder management, rolling out new processes, and running central control centres.
Roles And Responsibilities
Remotely monitor efficient functioning of the assigned sites via outbound call, emails and by coordination with field executives
Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations
Train and direct sellers for execution and adherence of norms and practices
Devise and deploy SOP's, analyse data, and propose features and processes, which focus on improving the Seller experience
Willing to work on weekends
Experience: 6 months to 2 years
The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data.
Basic Qualifications
Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
Experience with Excel
Experience with SQL
This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts.
Work Mode Work from Home
Salary Range 3 – 4 LPA
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Get AI-powered advice on this job and more exclusive features.
Greetings from Saira Jobs! We are currently recruiting for a "Central Operations Support Executive" on behalf of our partner. Explore the opportunity below and apply today if you meet the qualifications!
The Central Operations Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on-field support to sellers and audits, stakeholder management, rolling out new processes, and running central control centres.
Roles And Responsibilities
Remotely monitor efficient functioning of the assigned sites via outbound call, emails and by coordination with field executives
Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations
Train and direct sellers for execution and adherence of norms and practices
Devise and deploy SOP's, analyse data, and propose features and processes, which focus on improving the Seller experience
Willing to work on weekends
Experience: 6 months to 2 years
The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data.
Basic Qualifications
Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
Experience with Excel
Experience with SQL
This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts.
Work Mode Work from Home
Salary Range 3 – 4 LPA
#J-18808-Ljbffr