Office Manager (Therapy Office) – Part-Time

Office Manager (Therapy Office) – Part-Time Base pay range:

$20.00/hr – $30.00/hr

A growing behavioral health practice is seeking an organized, dependable, and polished professional to support client experience and daily operations. This part‑time position offers the opportunity to transition to full‑time as the practice continues to grow.

This role blends client communication, scheduling, billing support, and administrative coordination. The ideal candidate is highly organized, works well independently, and brings professionalism, warmth, and confidence to a fast‑paced clinical environment.

Key Responsibilities:

Client Experience & Intake

Serve as the primary point of contact for new and existing clients

Provide compassionate, trauma‑informed communication

Support clients through intake, paperwork, scheduling, and insurance questions

Match clients to appropriate clinicians based on specialty and availability

Scheduling & Administrative Support

Manage clinician calendars, cancellations, reminders, and waitlists

Maintain organized documentation, forms, and consents

Assist with coordination‑of‑care requests and communication workflows

Ensure smooth daily operations for both in‑office and hybrid schedules

Billing & Insurance Support

Assist with invoicing, payments, and outstanding balances

Verify insurance benefits and eligibility

Support clinicians with accurate billing codes and documentation

Operational & Team Support

Support day‑to‑day office operations and internal communication

Adapt quickly to changing priorities and urgent situations

Represent the practice professionally in all interactions

Requirements:

5+ years of administrative or client‑facing experience (healthcare or behavioral health strongly preferred)

Experience with EHR systems (required)

Strong organizational skills with the ability to manage multiple workflows

Proficiency with Google Workspace

Ability to work independently with sound judgment

Clear, professional written and verbal communication skills

Comfort maintaining boundaries while having direct, compassionate conversations

Hourly rate: $20–$30/hour, based on experience

Schedule: Part‑time with potential to move to full‑time in 3–6 months

Collaborative, people‑first company culture

Ideal Candidate:

Highly organized, dependable, and self‑motivated with strong problem‑solving skills. Comfortable working independently while collaborating with clinicians and leadership. Calm under pressure, detail‑oriented, and able to represent the practice with professionalism, warmth, and integrity.

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