Durand & Associates, PLLC
Mental Health Office Administrator (Part-Time)
Durand & Associates, PLLC, Minot, North Dakota, United States, 58703
Location: Durand & Associates
Address:
525 31st Ave SW Minot, ND 58701 Employment Type:
Part time; Starting at 25 hours a week, Monday - Thursday. (Potential to move into a Full time position) Reports To : Practice Owner/ Kayla Durand Job Summary
Durand & Associates is seeking a highly organized, compassionate, and detail-oriented Office Administrator to join our mental health practice. This key role serves as the primary point of contact for clients and therapists, ensuring smooth day-to-day operations and providing essential administrative support. The ideal candidate is personable, organized, proactive, and passionate about supporting mental health services. Key Responsibilities
Client Relations & Scheduling: Answer and return phone calls and emails in a professional and timely manner Schedule, reschedule, and confirm client appointments Manage the practice’s calendar and therapist availability Provide warm, supportive communication to clients, helping them feel welcomed and cared for Administrative & Office Support
Maintain a clean, organized, and welcoming office environment Perform light cleaning duties Check mail and file Assist Durand & Associates Director/CEO Assist with intake paperwork, insurance verification, and billing coordination Scan EOB’s & Client Documents as needed Ensure accurate record-keeping and file management in compliance with confidentiality standards Support onboarding of new therapists, including training on office procedures and systems Ensuring that current therapists contracts/documentations are signed and up to date. Assistant to Practice Owners: Provide direct administrative support to the practice owners Help manage communications, scheduling, and special projects Assist in organizing internal operations and improving workflow efficiency Support strategic initiatives and confidential tasks as directed Marketing & Social Media
Assist marketing teams as needed. Help manage and update social media platforms with relevant content Assist in planning and executing community outreach, workshops, or other marketing events Contribute to marketing strategies to help grow the practice and enhance community visibility Help set up advertising that reaches different demographics are rural areas in North Dakota Send out welcome boxes to new clients and keep supplies stocked. Team Coordination
Serve as a liaison between therapists and clients to ensure seamless communication Provide administrative support to therapists as needed Promote a positive, supportive team culture within the practice Grant Writing & Non-Profit
Assist in setting up grants to help promote programs Help create a non-profit organization Qualifications
High school diploma Previous experience in a healthcare, mental health, or administrative setting preferred Excellent verbal and written communication skills Strong organizational and time-management abilities Proficiency in scheduling software and office tools (e.g., Google Workspace, EHR systems, social media platforms) Discretion and professionalism with confidential information Friendly, approachable, and client-focused demeanor Preferred
Experience with medical billing or insurance processes Knowledge of HIPAA regulations Marketing or social media management experience Compensation
Pay Range: $15-20 per hour, depending on experience and qualifications Opportunities for performance-based raises Benefits
While this is a part-time position, we are pleased to offer the following: Flexible scheduling Workers' compensation coverage (as required by law) Professional development support Positive, mission-driven work environment Note: Benefits may vary based on hours worked and employment status. Health insurance, PTO, and other full-time benefits are not guaranteed for part-time roles.
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525 31st Ave SW Minot, ND 58701 Employment Type:
Part time; Starting at 25 hours a week, Monday - Thursday. (Potential to move into a Full time position) Reports To : Practice Owner/ Kayla Durand Job Summary
Durand & Associates is seeking a highly organized, compassionate, and detail-oriented Office Administrator to join our mental health practice. This key role serves as the primary point of contact for clients and therapists, ensuring smooth day-to-day operations and providing essential administrative support. The ideal candidate is personable, organized, proactive, and passionate about supporting mental health services. Key Responsibilities
Client Relations & Scheduling: Answer and return phone calls and emails in a professional and timely manner Schedule, reschedule, and confirm client appointments Manage the practice’s calendar and therapist availability Provide warm, supportive communication to clients, helping them feel welcomed and cared for Administrative & Office Support
Maintain a clean, organized, and welcoming office environment Perform light cleaning duties Check mail and file Assist Durand & Associates Director/CEO Assist with intake paperwork, insurance verification, and billing coordination Scan EOB’s & Client Documents as needed Ensure accurate record-keeping and file management in compliance with confidentiality standards Support onboarding of new therapists, including training on office procedures and systems Ensuring that current therapists contracts/documentations are signed and up to date. Assistant to Practice Owners: Provide direct administrative support to the practice owners Help manage communications, scheduling, and special projects Assist in organizing internal operations and improving workflow efficiency Support strategic initiatives and confidential tasks as directed Marketing & Social Media
Assist marketing teams as needed. Help manage and update social media platforms with relevant content Assist in planning and executing community outreach, workshops, or other marketing events Contribute to marketing strategies to help grow the practice and enhance community visibility Help set up advertising that reaches different demographics are rural areas in North Dakota Send out welcome boxes to new clients and keep supplies stocked. Team Coordination
Serve as a liaison between therapists and clients to ensure seamless communication Provide administrative support to therapists as needed Promote a positive, supportive team culture within the practice Grant Writing & Non-Profit
Assist in setting up grants to help promote programs Help create a non-profit organization Qualifications
High school diploma Previous experience in a healthcare, mental health, or administrative setting preferred Excellent verbal and written communication skills Strong organizational and time-management abilities Proficiency in scheduling software and office tools (e.g., Google Workspace, EHR systems, social media platforms) Discretion and professionalism with confidential information Friendly, approachable, and client-focused demeanor Preferred
Experience with medical billing or insurance processes Knowledge of HIPAA regulations Marketing or social media management experience Compensation
Pay Range: $15-20 per hour, depending on experience and qualifications Opportunities for performance-based raises Benefits
While this is a part-time position, we are pleased to offer the following: Flexible scheduling Workers' compensation coverage (as required by law) Professional development support Positive, mission-driven work environment Note: Benefits may vary based on hours worked and employment status. Health insurance, PTO, and other full-time benefits are not guaranteed for part-time roles.
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