PNC
Business Center Assistant Manager
Location:
Englewood, NJ Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. Job Profile
As a full‑time Branch & Business Center Assistant Manager within PNC's Bergen Region Retail Banking organization, you will support the operational soundness of the branch, maintain security and audit controls, and lead a high‑performing team. You will also drive revenue and customer loyalty in an omni‑channel environment. Job Description
Accountable for the operational soundness of the branch and team, specifically the maintenance of security procedures, ensuring audit controls are followed and the support and adherence to compliance and regulatory guidelines. Manages service and operational aspects of a Branch & Business Center branch and builds a high performing team through the attraction, onboarding, coaching and development of branch team members. Leads through influence and impacts a broad range of eco‑system partners in an omni channel environment, driving revenue and loyalty through proactive interactions with clients. Fosters a positive working environment that facilitates exceptional service and expanding profitable customer relationships; grows branch revenue through acquisition and share‑of‑wallet growth of consumer and business households. Drives the employee engagement experience, responsible for acquiring and retaining talent through training, coaching and development of employees with a focus on bank protocol, operational processes, policies and procedures. Responsible for the Branch & Business Center risk process through proper oversight and adherence to regulatory, security and audit requirements; trains and coaches team members with operational/risk activities and monitors adherence to policies and procedures. Employee Expectations
Customer Focused – knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to create customized customer solutions. Managing Risk – assessing and effectively managing all of the risks associated with business objectives and activities to ensure adherence to PNC’s Enterprise Risk Management Framework. Core Values for People Managers
Include Intentionally – cultivate diverse teams and inclusive workplaces. Live the Values – role‑model PNC’s values with transparency and courage. Enable Change – take action to drive change and innovation that will transform our business. Achieve Results – take personal ownership to deliver results and empower others in decision making. Develop the Best – raise the bar with every talent decision and guide the achievement of all employees and customers. Qualifications
Preferred Skills Accountability Banking Client Counseling Customer Experience (CX) Customer Loyalty Decision Making People Management Proactive Behavior Results‑Oriented Competencies Branch Banking Services Decision Making & Critical Thinking Digital Awareness Effective Communications Managing Multiple Priorities Sales Management Selling Work Experience Typically requires 3+ years of related experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s) and experience (including military service) may be considered. Education Associate’s degree preferred. Certifications No required certifications. Licenses Candidates will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. Pay Transparency Base Salary: $47,500.00 – $97,500.00. Salaries may vary based on geographic location, market data and individual skills, experience, and education. This role is incentive eligible with compensation based on company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 12/12/2025. Benefits Medical/prescription drug coverage (with a Health Savings Account feature) Dental and vision options Employee and spouse/child life insurance Short- and long-term disability protection 401(k) with PNC match, pension and stock purchase plans Dependent care reimbursement account Backup child/elder care Adoption, surrogacy, and doula reimbursement Educational assistance, including select programs fully paid Robust wellness program with financial incentives Paid time off includes maternity and/or parental leave; up to 11 paid holidays; 8 occasional absence days; 15‑25 vacation days depending on career level and years of service. Disability Accommodations Statement To request an accommodation to participate in the application process, email AccommodationRequest@pnc.com with subject “accommodation request” and include your name, the job ID, and preferred method of contact. Non‑accommodation emails will not receive a response. Contact 877‑968‑7762 and say “Workday” for assistance. All information is kept confidential and used only to the extent required to provide accommodations. PNC provides reasonable accommodations to applicants and qualified individuals with a disability who need an accommodation to perform essential functions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to Section 19 of the FDIC and related compliance requirements. California Residents Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in hiring practices. Employment Details
Seniority level: Not applicable Employment type: Full‑time Job function: Finance Referral Information Referral increase your chances of interviewing at PNC by 2x.
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Englewood, NJ Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. Job Profile
As a full‑time Branch & Business Center Assistant Manager within PNC's Bergen Region Retail Banking organization, you will support the operational soundness of the branch, maintain security and audit controls, and lead a high‑performing team. You will also drive revenue and customer loyalty in an omni‑channel environment. Job Description
Accountable for the operational soundness of the branch and team, specifically the maintenance of security procedures, ensuring audit controls are followed and the support and adherence to compliance and regulatory guidelines. Manages service and operational aspects of a Branch & Business Center branch and builds a high performing team through the attraction, onboarding, coaching and development of branch team members. Leads through influence and impacts a broad range of eco‑system partners in an omni channel environment, driving revenue and loyalty through proactive interactions with clients. Fosters a positive working environment that facilitates exceptional service and expanding profitable customer relationships; grows branch revenue through acquisition and share‑of‑wallet growth of consumer and business households. Drives the employee engagement experience, responsible for acquiring and retaining talent through training, coaching and development of employees with a focus on bank protocol, operational processes, policies and procedures. Responsible for the Branch & Business Center risk process through proper oversight and adherence to regulatory, security and audit requirements; trains and coaches team members with operational/risk activities and monitors adherence to policies and procedures. Employee Expectations
Customer Focused – knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to create customized customer solutions. Managing Risk – assessing and effectively managing all of the risks associated with business objectives and activities to ensure adherence to PNC’s Enterprise Risk Management Framework. Core Values for People Managers
Include Intentionally – cultivate diverse teams and inclusive workplaces. Live the Values – role‑model PNC’s values with transparency and courage. Enable Change – take action to drive change and innovation that will transform our business. Achieve Results – take personal ownership to deliver results and empower others in decision making. Develop the Best – raise the bar with every talent decision and guide the achievement of all employees and customers. Qualifications
Preferred Skills Accountability Banking Client Counseling Customer Experience (CX) Customer Loyalty Decision Making People Management Proactive Behavior Results‑Oriented Competencies Branch Banking Services Decision Making & Critical Thinking Digital Awareness Effective Communications Managing Multiple Priorities Sales Management Selling Work Experience Typically requires 3+ years of related experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s) and experience (including military service) may be considered. Education Associate’s degree preferred. Certifications No required certifications. Licenses Candidates will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. Pay Transparency Base Salary: $47,500.00 – $97,500.00. Salaries may vary based on geographic location, market data and individual skills, experience, and education. This role is incentive eligible with compensation based on company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 12/12/2025. Benefits Medical/prescription drug coverage (with a Health Savings Account feature) Dental and vision options Employee and spouse/child life insurance Short- and long-term disability protection 401(k) with PNC match, pension and stock purchase plans Dependent care reimbursement account Backup child/elder care Adoption, surrogacy, and doula reimbursement Educational assistance, including select programs fully paid Robust wellness program with financial incentives Paid time off includes maternity and/or parental leave; up to 11 paid holidays; 8 occasional absence days; 15‑25 vacation days depending on career level and years of service. Disability Accommodations Statement To request an accommodation to participate in the application process, email AccommodationRequest@pnc.com with subject “accommodation request” and include your name, the job ID, and preferred method of contact. Non‑accommodation emails will not receive a response. Contact 877‑968‑7762 and say “Workday” for assistance. All information is kept confidential and used only to the extent required to provide accommodations. PNC provides reasonable accommodations to applicants and qualified individuals with a disability who need an accommodation to perform essential functions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to Section 19 of the FDIC and related compliance requirements. California Residents Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in hiring practices. Employment Details
Seniority level: Not applicable Employment type: Full‑time Job function: Finance Referral Information Referral increase your chances of interviewing at PNC by 2x.
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