Elevare Branding
Company Description
Elevare Branding is a forward-thinking company focused on building meaningful brand experiences through strategy, innovation, and exceptional service. We believe that strong customer relationships are the foundation of sustainable growth. Our team values professionalism, accountability, and continuous improvement, creating an environment where talent can thrive and evolve.
Job Description We are seeking a Customer Support Manager to lead and elevate our customer service operations. This role is responsible for ensuring a high standard of customer satisfaction, optimizing support processes, and guiding a team to deliver consistent, high-quality service. The ideal candidate is organized, solution-oriented, and committed to excellence in customer experience.
Responsibilities
Oversee daily customer support operations and ensure service quality standards are met
Develop and improve customer support procedures and workflows
Monitor customer interactions to ensure timely and effective resolution of inquiries
Collaborate with internal teams to address customer needs and improve service deliveryAnalyze performance metrics and implement strategies for continuous improvement
Support, coach, and motivate the customer support team
Qualifications
Strong leadership and organizational skills
Excellent verbal and written communication abilities
Problem-solving mindset with attention to detail
Ability to manage multiple priorities in a fast‑paced environment
Customer-focused approach with a commitment to service excellence
Additional Information
Competitive salary package ($52K–$55K annually)
Growth opportunities within a dynamic and expanding company
Supportive and professional work environment
Skill development and leadership growth
Stable, full‑time position with long‑term potential
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Job Description We are seeking a Customer Support Manager to lead and elevate our customer service operations. This role is responsible for ensuring a high standard of customer satisfaction, optimizing support processes, and guiding a team to deliver consistent, high-quality service. The ideal candidate is organized, solution-oriented, and committed to excellence in customer experience.
Responsibilities
Oversee daily customer support operations and ensure service quality standards are met
Develop and improve customer support procedures and workflows
Monitor customer interactions to ensure timely and effective resolution of inquiries
Collaborate with internal teams to address customer needs and improve service deliveryAnalyze performance metrics and implement strategies for continuous improvement
Support, coach, and motivate the customer support team
Qualifications
Strong leadership and organizational skills
Excellent verbal and written communication abilities
Problem-solving mindset with attention to detail
Ability to manage multiple priorities in a fast‑paced environment
Customer-focused approach with a commitment to service excellence
Additional Information
Competitive salary package ($52K–$55K annually)
Growth opportunities within a dynamic and expanding company
Supportive and professional work environment
Skill development and leadership growth
Stable, full‑time position with long‑term potential
#J-18808-Ljbffr