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Alphabe Insight Inc

Customer Service Specialist

Alphabe Insight Inc, Rochester, Washington, United States, 98579

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Company Description

Elevare Branding is a forward-thinking company focused on building meaningful brand experiences through strategy, innovation, and exceptional service. We believe that strong customer relationships are the foundation of sustainable growth. Our team values professionalism, accountability, and continuous improvement, creating an environment where talent can thrive and evolve.

Job Description

We are seeking a

Customer Service Specialist

who is passionate about delivering outstanding client experiences. This role is ideal for a detail-oriented professional who thrives in a fast-paced, people-centered environment and values clear communication, problem-solving, and continuous improvement.

As a key point of contact, you will represent the voice of the brand while ensuring customer needs are met efficiently and professionally.

Responsibilities

Serve as a primary point of contact for customers, providing timely and professional support

Address inquiries, requests, and concerns with accuracy and empathy

Maintain detailed and organized records of customer interactions

Collaborate with internal teams to ensure smooth resolution of issues

Uphold company standards and contribute to a positive customer experience

Identify opportunities to improve service processes and customer satisfaction

Qualifications

Strong verbal and written communication skills

Professional demeanor with a customer-first mindset

Excellent organizational and time-management abilities

Ability to multitask and adapt in a dynamic environment

Strong problem-solving and decision-making skills

Comfortable working both independently and as part of a team

Additional Information

Competitive salary

($51,000 — $55,000 annually)

Career growth opportunities

within a growing organization

Professional development and skill-building support

Collaborative and supportive work environment

Stable, full-time position with long-term potential

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