Amazon
Global Signage & Wayfinding Designer Program Manager, Workplace Design & Constru
Amazon, Arlington, Virginia, United States, 22201
Global Signage & Wayfinding Designer Program Manager, Workplace Design & Construction (WD&C)
The Global Design team is looking for a creative, innovative, results‑oriented designer with experience leading the design of Signage and Wayfinding systems for corporate workplace. This role will be based in Arlington, VA, and will be responsible for supporting the Global Design Team, reporting to the Senior Manager, Global Design. The role will support design teams across three global regions (AMER, EMEA and APAC) and work closely with the Design & Construction (D&C) team, the Workplace Guidelines & Standards team and the Regional Portfolio Managers (RPM).
This role will manage, update and evolve the Signage and Wayfinding Design System for Corporate Workplace, including the development of new elements as needed to ensure standardization. The Designer will leverage the system and evolve it for regional or new requirements while ensuring high‑quality deliverables and on‑time delivery. Over time, the Designer will gain familiarity with Amazon’s global corporate workplace portfolio to ensure that elements of the signage and wayfinding system are applicable regionally. The role will also collaborate with the Workplace Guidelines & Standards team and the Design & Construction Delivery teams but is not responsible for updating the guidelines or delivering final signage elements.
The successful candidate has experience designing signage and wayfinding for corporate workplace, deep knowledge of industry benchmarks, and the ability to evaluate potential solutions on aesthetic and budget grounds. The candidate will communicate clearly at all levels, dive into details, and design certain elements independently if required. The work environment is fast‑paced and ambiguous, and the role involves multiple projects with tight delivery timelines. Attention to detail and the ability to inspect issues and processes, bringing simplified solutions to complex problems is paramount. The candidate must balance frugality with creativity and approach problem‑solving with an emphasis on root cause.
Travel may be required approximately 10% of the time.
Key job responsibilities
Maintain the Signage and Wayfinding Design System for Amazon’s Corporate Workplace, assessing design requirements of new requests, updating the design of individual elements, proposing root updates, and communicating design rationale.
Collaborate with GREF partner teams—Regional Portfolio Management, Sustainability and Environmental Health and Safety, and Travel and Events—to ensure the system meets all requirements and improves Amazon workspace quality focusing on resiliency, efficiency, health, and safety.
Connect to external industry, professional bodies, and communities to adopt new industry standards, best practices, technology, and innovations into the program.
About The Team The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space and occupancy planning, capital investment program management, facility maintenance, and operations in more than 60 countries. GREF is organized into three pillars: Regional Portfolio Management, Global Centers of Enablement, and Global Centers of Expertise. Workplace Design and Construction sits within the Global Centers of Excellence and includes the disciplines of Global Design, Workplace Guidelines, Business Development, Global Integrated Facilities Management, and regional Design and Construction delivery.
The Global Design team owns the design of GREF spaces, shaping concepts that align with GREF’s strategic vision and the GREF Workplace Design Style Guide while enhancing employee well‑being. The team’s Concept Designers develop foundational concepts for each space type—headcount floors, Centers of Energy, Food and Beverage, Meetings and Events, and other specialty spaces—in line with design principles. Regional Design Managers ensure that GREF design concepts and standards are integrated into new projects and renovations.
The Workplace Guidelines team owns the creation, implementation, and ongoing refinement of Amazon’s Global Workplace Design Guidelines and Standards, ensuring regional teams have comprehensive documentation to support delivering and refreshing spaces that best support how Amazonians work in the office. This team includes global furniture, fixture and equipment (FF&E) development and implementation, as well as signage and wayfinding guidelines and standards.
Basic Qualifications
Portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas).
Bachelor’s degree in Visual Design, Graphic Design, Art, Architecture (or related professional experience in a design role).
5+ years of design experience in the design of signage and wayfinding for corporate workplace, demonstrating ability to lead design for a signage and wayfinding system for a large corporate workplace portfolio.
Preferred Qualifications
Experience escalating issues and anticipating and making hard trade‑offs between business and customer need.
Proven decision‑making and problem‑solving capabilities with strong follow‑up skills and attention to detail.
Excellent oral and written communication skills with exceptional ability to translate ideas and thoughts into written documents.
Continuous learning mindset and commitment to staying up‑to‑date with industry trends and best practices.
Able to build constructive and effective relationships and use them to maneuver through complex situations.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,500/year in our lowest geographic market up to $192,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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This role will manage, update and evolve the Signage and Wayfinding Design System for Corporate Workplace, including the development of new elements as needed to ensure standardization. The Designer will leverage the system and evolve it for regional or new requirements while ensuring high‑quality deliverables and on‑time delivery. Over time, the Designer will gain familiarity with Amazon’s global corporate workplace portfolio to ensure that elements of the signage and wayfinding system are applicable regionally. The role will also collaborate with the Workplace Guidelines & Standards team and the Design & Construction Delivery teams but is not responsible for updating the guidelines or delivering final signage elements.
The successful candidate has experience designing signage and wayfinding for corporate workplace, deep knowledge of industry benchmarks, and the ability to evaluate potential solutions on aesthetic and budget grounds. The candidate will communicate clearly at all levels, dive into details, and design certain elements independently if required. The work environment is fast‑paced and ambiguous, and the role involves multiple projects with tight delivery timelines. Attention to detail and the ability to inspect issues and processes, bringing simplified solutions to complex problems is paramount. The candidate must balance frugality with creativity and approach problem‑solving with an emphasis on root cause.
Travel may be required approximately 10% of the time.
Key job responsibilities
Maintain the Signage and Wayfinding Design System for Amazon’s Corporate Workplace, assessing design requirements of new requests, updating the design of individual elements, proposing root updates, and communicating design rationale.
Collaborate with GREF partner teams—Regional Portfolio Management, Sustainability and Environmental Health and Safety, and Travel and Events—to ensure the system meets all requirements and improves Amazon workspace quality focusing on resiliency, efficiency, health, and safety.
Connect to external industry, professional bodies, and communities to adopt new industry standards, best practices, technology, and innovations into the program.
About The Team The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space and occupancy planning, capital investment program management, facility maintenance, and operations in more than 60 countries. GREF is organized into three pillars: Regional Portfolio Management, Global Centers of Enablement, and Global Centers of Expertise. Workplace Design and Construction sits within the Global Centers of Excellence and includes the disciplines of Global Design, Workplace Guidelines, Business Development, Global Integrated Facilities Management, and regional Design and Construction delivery.
The Global Design team owns the design of GREF spaces, shaping concepts that align with GREF’s strategic vision and the GREF Workplace Design Style Guide while enhancing employee well‑being. The team’s Concept Designers develop foundational concepts for each space type—headcount floors, Centers of Energy, Food and Beverage, Meetings and Events, and other specialty spaces—in line with design principles. Regional Design Managers ensure that GREF design concepts and standards are integrated into new projects and renovations.
The Workplace Guidelines team owns the creation, implementation, and ongoing refinement of Amazon’s Global Workplace Design Guidelines and Standards, ensuring regional teams have comprehensive documentation to support delivering and refreshing spaces that best support how Amazonians work in the office. This team includes global furniture, fixture and equipment (FF&E) development and implementation, as well as signage and wayfinding guidelines and standards.
Basic Qualifications
Portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas).
Bachelor’s degree in Visual Design, Graphic Design, Art, Architecture (or related professional experience in a design role).
5+ years of design experience in the design of signage and wayfinding for corporate workplace, demonstrating ability to lead design for a signage and wayfinding system for a large corporate workplace portfolio.
Preferred Qualifications
Experience escalating issues and anticipating and making hard trade‑offs between business and customer need.
Proven decision‑making and problem‑solving capabilities with strong follow‑up skills and attention to detail.
Excellent oral and written communication skills with exceptional ability to translate ideas and thoughts into written documents.
Continuous learning mindset and commitment to staying up‑to‑date with industry trends and best practices.
Able to build constructive and effective relationships and use them to maneuver through complex situations.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,500/year in our lowest geographic market up to $192,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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