Renaissance Montgomery Hotel & Spa at the Convention Center
Front Office Manager
Renaissance Montgomery Hotel & Spa at the Convention Center, Montgomery, Alabama, United States, 36136
21 hours ago Be among the first 25 applicants
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Talent & Culture Leader | Let’s talk about career opportunities, company culture, leadership development, and HR best practices. Join our dynamic hospitality team at Renaissance Montgomery Hotel & Spa at the Convention Center, a premier full-service hotel with 345 rooms dedicated to providing exceptional guest experiences. We pride ourselves on our commitment to quality service and the well-being of our guests and associates alike.
As the Front Office Manager, you will be pivotal in leading our Front Desk team to deliver outstanding service while achieving our operating budget. Your effective leadership and coordination will ensure the smooth operation of guest arrivals and departures and the overall Front Office services.
Key Components Of The Role Will Include
Oversee daily operations of the Front Desk, ensuring compliance with hotel policies and procedures.
Manage shift operations, maintaining seamless front desk activities for optimal guest service.
Step in as the leading authority in the absence of higher management, maintaining service excellence.
Model outstanding hospitality skills, leading by example in guest interactions.
Address guest complaints swiftly and effectively, turning potential issues into positive experiences.
Analyze guest satisfaction results and implement improvements to enhance guest delight.
Why Join US? This is an exciting opportunity to join a distinguished property within the Marriott family, where you can genuinely influence and elevate the Front Desk experience for our guests. We pride ourselves on fostering a collaborative work environment that encourages personal and professional growth and provides the tools and support to help you achieve your career goals. Join our passionate team, dedicated to crafting unforgettable experiences that will leave a lasting impression on each guest we serve.
Benefits
Complete health, dental, and vision coverage with Flexible Spending Account (FSA) and Health Savings Account (HSA) options to suit your needs. - 401(k) plan with generous matching contributions to help you secure your financial future.
Competitive salary that reflects your skills and dedication.
We offer exclusive hotel stays, food and beverage, golf, and retail discounts at our properties, allowing you to enjoy incredible savings.
Access to the global benefits of the Marriott network offers even more travel and enjoyment opportunities.
Plus, a host of additional perks make working with us rewarding! Join us and discover the difference at Renaissance Montgomery!
Join us and discover the difference at Renaissance Montgomery Hotel & Resort at the Convention Center!
Seniority level Mid-Senior level
Employment type Full-time
Job function Other
Industries Hospitality
Referrals increase your chances of interviewing at Renaissance Montgomery Hotel & Spa at the Convention Center by 2x
Montgomery, AL $40,919.00-$50,126.00 2 weeks ago
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Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Renaissance Montgomery Hotel & Spa at the Convention Center
Talent & Culture Leader | Let’s talk about career opportunities, company culture, leadership development, and HR best practices. Join our dynamic hospitality team at Renaissance Montgomery Hotel & Spa at the Convention Center, a premier full-service hotel with 345 rooms dedicated to providing exceptional guest experiences. We pride ourselves on our commitment to quality service and the well-being of our guests and associates alike.
As the Front Office Manager, you will be pivotal in leading our Front Desk team to deliver outstanding service while achieving our operating budget. Your effective leadership and coordination will ensure the smooth operation of guest arrivals and departures and the overall Front Office services.
Key Components Of The Role Will Include
Oversee daily operations of the Front Desk, ensuring compliance with hotel policies and procedures.
Manage shift operations, maintaining seamless front desk activities for optimal guest service.
Step in as the leading authority in the absence of higher management, maintaining service excellence.
Model outstanding hospitality skills, leading by example in guest interactions.
Address guest complaints swiftly and effectively, turning potential issues into positive experiences.
Analyze guest satisfaction results and implement improvements to enhance guest delight.
Why Join US? This is an exciting opportunity to join a distinguished property within the Marriott family, where you can genuinely influence and elevate the Front Desk experience for our guests. We pride ourselves on fostering a collaborative work environment that encourages personal and professional growth and provides the tools and support to help you achieve your career goals. Join our passionate team, dedicated to crafting unforgettable experiences that will leave a lasting impression on each guest we serve.
Benefits
Complete health, dental, and vision coverage with Flexible Spending Account (FSA) and Health Savings Account (HSA) options to suit your needs. - 401(k) plan with generous matching contributions to help you secure your financial future.
Competitive salary that reflects your skills and dedication.
We offer exclusive hotel stays, food and beverage, golf, and retail discounts at our properties, allowing you to enjoy incredible savings.
Access to the global benefits of the Marriott network offers even more travel and enjoyment opportunities.
Plus, a host of additional perks make working with us rewarding! Join us and discover the difference at Renaissance Montgomery!
Join us and discover the difference at Renaissance Montgomery Hotel & Resort at the Convention Center!
Seniority level Mid-Senior level
Employment type Full-time
Job function Other
Industries Hospitality
Referrals increase your chances of interviewing at Renaissance Montgomery Hotel & Spa at the Convention Center by 2x
Montgomery, AL $40,919.00-$50,126.00 2 weeks ago
#J-18808-Ljbffr