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Midcontinent Independent System Operator (MISO)

Scrum Master

Midcontinent Independent System Operator (MISO), Carmel, Indiana, United States, 46033

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Scrum Master II at Midcontinent Independent System Operator (MISO) Join MISO, where we manage the power grid for 45 million people across the Midwest, as a

Scrum Master II . In this role, you’ll facilitate Agile ceremonies, remove obstacles, and partner with Product Owners, software engineers, and other stakeholders to drive sprint success and align with organizational goals. You’ll coach team members, foster continuous improvement, and use data‑driven insights to enhance team efficiency and product quality. This is a great opportunity to shape Agile practices at both the team and enterprise level while contributing to MISO’s mission of keeping the lights on for 45 million people.

Compensation Base pay range: $129,000.00/yr – $148,000.00/yr. Position also eligible for an annual bonus if individual performance and company objectives are met.

Responsibilities

Lead Scrum ceremonies (stand‑ups, sprint planning, reviews, retrospectives) while ensuring adherence to team processes and sprint goals.

Proactively identify, address, and mitigate impediments or risks that impact delivery at both the team and enterprise levels.

Partner with Product Owners to refine and prioritize the backlog, ensuring high‑value product delivery and visibility into releases.

Coach team members on Agile principles, foster effective communication, and drive continuous improvement initiatives to enhance efficiency.

Monitor sprint metrics (e.g., burndown charts) and provide clear, transparent updates to stakeholders on objectives and progress.

Qualifications Skills we need:

Bachelor’s degree in IT, Business Administration, Computer Science, Industrial Organizational Psychology, or related field (or 4 years relevant work experience equivalency).

4+ years of previous Scrum Master / Team Coach experience.

Strong knowledge of Agile frameworks (Scrum, Kanban, Lean) with proven ability to facilitate ceremonies and guide teams in best practices.

Proficiency in Agile project management platforms (e.g., Jira, GitHub, ServiceNow SPM) and familiarity with automation tools to streamline processes.

Skilled in tracking and reporting team performance through burndown charts, velocity, KPIs, and data analysis to support decision‑making.

Experience driving process improvements, enhancing team efficiency, and managing risks at both project and enterprise levels.

Basic level Scrum Master Certification or equivalent required: Professional Scrum Master I (PSM1).

Advanced Level Scrum Master Certification Equivalent or higher preferred: Professional Scrum Master II/III (PSM II/III), Advanced Certified Scrum Master (A‑CSM), Certified Scrum Professional – Scrum Master (CSP‑SM).

Benefits

Medical insurance

Vision insurance

401(k) plan

Tuition assistance

Paid paternity leave

Disability insurance

Paid maternity leave

Employment Details Seniority level: Mid‑Senior. Employment type: Full‑time. Job function: Information Technology and Analyst. Industries: Utilities.

Additional Information Transformative innovation is happening in the electric industry, from digitalizing homes and distributed resources to renewable energy and an ever‑changing grid. MISO manages the electricity superhighway in the Central U.S. and, through use of groundbreaking research and advanced technology, our highly skilled employees ensure power flows reliably to 45 million Americans. Operating the electricity grid, running a robust energy market, planning for a bright future – it’s what our immensely hardworking and dedicated team does every day.

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