Logo
AFL

Fiber Technician

AFL, Kansas City, Missouri, United States, 64101

Save Job

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Founded in 1984 with a single fiber optic cable, AFL now manufactures thousands of products, generates an excess of $1B in revenue, and employs more than 5,800 associates worldwide. We recognize that our employees are our greatest asset and invest in their professional development to ensure their success.

ITC Service Group, a wholly owned subsidiary of AFL, delivers managed services and workforce solutions for the nationwide planning, design, construction, installation, and maintenance of voice, data, and video networks.

Job Overview Fiber Installation Technician (Cable Installer) works both inside and outside the home, responsible for the installation and customer experience of new Broadband integrated digital TV, high speed Internet, and voice services.

Company Provides Vehicle, gas, cell phone, tablet, uniform.

A New Service Order May Include

Connecting fiber optic jumpers and drops (aerial, buried, and plenum)

Running temporary fiber drop in a manner that does not pose a safety hazard to the public

Splicing of fiber drop connectors

Installation of ONT and power supplies

Running or reusing COAX or CAT5 wiring, including burying CAT5/COAX up to 50 ft.

Verification of service

Internet Service

Installation of internet hubs and routers

Utilization of MOCA technology

Running or reusing CAT5 or COAX

Configuring customer‑owned computers

Educating customers about internet access

Verification of service

If Video Service Is Ordered

Running COAX cable to TV boxes

Running CAT5E cable from routers to network interface modules

Taking DB loss readings at all splitter points and terminated ends

Initializing set‑up box for activation on fiber network

Programming remote controls

Educating customers on video products and services

Job Requirements

Valid state driver’s license and non‑negligent driving record

Meet safety restriction weight limit of 275 lbs.

Ability to lift and move up to 100 lbs.

Work flexible hours; workdays may exceed normal hours, with some weekend and holiday work required

Pass pre‑employment background check and drug/alcohol screen

Ability to visually perceive differences in wire and cable colors

Complete on‑the‑job and/or classroom training to remain competitive

Be “on call” and “on standby” relative to workload

Special Requirements

Demonstrate knowledge of computer operating systems (MS 98SE, 2000, XP and above)

Experience cabling various electronic components (modems, routers, TVs, stereo systems, home entertainment systems)

Experience working with CAT 5 and COAX wiring

Provide efficient, quality customer service to both internal and external customers face‑to‑face and over the phone

Recognize and identify sales opportunities that meet customer and company needs, promoting and closing sales of products and services

Basic knowledge of electricity as it relates to telecommunications, including principles, theories, application, components, and measurement instruments

Working knowledge of hand and power tools

Work well with others, foster a cooperative climate, and work independently with little supervision

Perform job activities outdoors in varying weather conditions (extreme cold/heat, inclement weather)

When working aloft, employee’s weight and tools combined may not exceed the 280‑pound weight limit specified by the manufacturer

Physical Demands

Stand, talk, hear, use hands and reach with arms

Frequent walking (10%), sitting (5%), climbing (10%), balancing (5%), standing (15%), stooping (5%), kneeling (5%), driving (20%), reaching (10%), smelling (5%)

Operate listed tools and equipment; perform heavy manual tasks for extended periods

Push, pull, lift, carry up to 100 lbs. occasionally

Vision: close, distance, color, peripheral, depth perception, focus adjustment

Work Environment

Work in inclement weather conditions

Near moving mechanical parts, wet/humid conditions, vibration

Occasional work in high, precarious places; exposure to fumes, airborne particles, toxic or caustic chemicals, risk of electrical shock

ITC Service Group (“ITC”) is an Equal Opportunity Employer. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Seniority level Entry level

Employment type Full-time

Job function Engineering and Information Technology

Industries: Telecommunications

Referrals increase your chances of interviewing at AFL by 2x.

#J-18808-Ljbffr