Ccgmag
Lead Product Researcher, Wall Street Journal Newsroom Technology
Ccgmag, New York, New York, us, 10261
About the Role
As the Wall Street Journal’s Lead Product Researcher, you will drive research for a new team that places the evolution of the reader experience at the heart of our newsroom. This cross‑functional role is embedded directly in the WSJ newsroom, bridging technology and editorial to accelerate innovation in digital journalism and reporting directly to cross‑functional leadership.
You will shape how we understand and serve our audiences by conducting rapid research that informs new storytelling formats, AI‑powered experiences, and innovative publishing capabilities while establishing research practices that move at the speed of news and maintain methodological rigor.
Responsibilities
Lead research that bridges newsroom and reader needs , establishing methods to rapidly test new storytelling formats, AI applications, and content experiences.
Create research programs
that move at the pace of news while maintaining the rigor needed to inform strategic decisions.
Pioneer rapid experimentation methods
that enable quick validation of new concepts.
Design research sprints
that deliver actionable insights within newsroom timelines.
Establish reader feedback loops
that inform editorial and product decisions in near real‑time.
Create systems for continuous learning
about reader behavior, comprehension, and engagement with different content formats.
Synthesize reader insights across platforms and formats , identifying patterns in how audiences consume news across text, audio, video and interactive experiences.
Partner directly with journalists and editors
to understand editorial workflows and translate their vision into research questions.
Influence product strategy
through compelling research narratives that resonate with both editorial and technology leadership.
Build research operations for newsroom innovation , creating lightweight but rigorous methods that work within editorial constraints.
Measure the impact of innovation
on reader engagement, comprehension and trust, establishing metrics that balance editorial goals with business objectives.
Qualifications
7+ years’ product research experience , with significant time researching content experiences, media consumption, or reader behavior at scale.
Proven track record of rapid research methods , including experience with design sprints, guerrilla research and quick‑turn studies.
Deep expertise in content and media research , understanding how people consume, comprehend and share information across different formats and platforms.
Experience bridging different organizational cultures , particularly between creative/editorial teams and product/technology groups.
Strong mixed‑methods expertise , combining qualitative insights about reader motivation with quantitative data about behavior and engagement.
Excellence in research on emerging technologies , especially AI/ML applications in content, with understanding of user trust and adoption patterns.
Track record of influencing content strategy
through research, with examples of how insights shaped editorial or product decisions.
Experience with multimedia research , understanding how readers engage with video, audio, interactive graphics and other rich media formats.
Passion for journalism and media , with understanding of news cycles, editorial processes and researching news consumption.
Outstanding storytelling abilities , translating research findings into narratives that resonate with journalists, technologists and executives.
Bachelor’s degree – or equivalent work experience
in Psychology, Human‑Computer Interaction, Journalism, Communications, or related field.
Benefits
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Insurance Plans
Lifestyle programs & Wellness Resources
Education Benefits
Family Care Benefits & Caregiving Support
Commuter Transit Program
Subscription Discounts
Employee Referral Program
Location NYC – 1211 Ave of the Americas
Compensation Pay Range: $110,000 – $135,000.
Business Area Dow Jones – Technology
Job Category Software Product Engineering
EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. We are an equal‑opportunity employer.
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities. If you need assistance completing your application due to a disability, email talentresourceteam@dowjones.com and include “Reasonable Accommodation” in the subject line.
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You will shape how we understand and serve our audiences by conducting rapid research that informs new storytelling formats, AI‑powered experiences, and innovative publishing capabilities while establishing research practices that move at the speed of news and maintain methodological rigor.
Responsibilities
Lead research that bridges newsroom and reader needs , establishing methods to rapidly test new storytelling formats, AI applications, and content experiences.
Create research programs
that move at the pace of news while maintaining the rigor needed to inform strategic decisions.
Pioneer rapid experimentation methods
that enable quick validation of new concepts.
Design research sprints
that deliver actionable insights within newsroom timelines.
Establish reader feedback loops
that inform editorial and product decisions in near real‑time.
Create systems for continuous learning
about reader behavior, comprehension, and engagement with different content formats.
Synthesize reader insights across platforms and formats , identifying patterns in how audiences consume news across text, audio, video and interactive experiences.
Partner directly with journalists and editors
to understand editorial workflows and translate their vision into research questions.
Influence product strategy
through compelling research narratives that resonate with both editorial and technology leadership.
Build research operations for newsroom innovation , creating lightweight but rigorous methods that work within editorial constraints.
Measure the impact of innovation
on reader engagement, comprehension and trust, establishing metrics that balance editorial goals with business objectives.
Qualifications
7+ years’ product research experience , with significant time researching content experiences, media consumption, or reader behavior at scale.
Proven track record of rapid research methods , including experience with design sprints, guerrilla research and quick‑turn studies.
Deep expertise in content and media research , understanding how people consume, comprehend and share information across different formats and platforms.
Experience bridging different organizational cultures , particularly between creative/editorial teams and product/technology groups.
Strong mixed‑methods expertise , combining qualitative insights about reader motivation with quantitative data about behavior and engagement.
Excellence in research on emerging technologies , especially AI/ML applications in content, with understanding of user trust and adoption patterns.
Track record of influencing content strategy
through research, with examples of how insights shaped editorial or product decisions.
Experience with multimedia research , understanding how readers engage with video, audio, interactive graphics and other rich media formats.
Passion for journalism and media , with understanding of news cycles, editorial processes and researching news consumption.
Outstanding storytelling abilities , translating research findings into narratives that resonate with journalists, technologists and executives.
Bachelor’s degree – or equivalent work experience
in Psychology, Human‑Computer Interaction, Journalism, Communications, or related field.
Benefits
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Insurance Plans
Lifestyle programs & Wellness Resources
Education Benefits
Family Care Benefits & Caregiving Support
Commuter Transit Program
Subscription Discounts
Employee Referral Program
Location NYC – 1211 Ave of the Americas
Compensation Pay Range: $110,000 – $135,000.
Business Area Dow Jones – Technology
Job Category Software Product Engineering
EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. We are an equal‑opportunity employer.
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities. If you need assistance completing your application due to a disability, email talentresourceteam@dowjones.com and include “Reasonable Accommodation” in the subject line.
#J-18808-Ljbffr