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TEKsystems

IT Support Specialist (Onsite)

TEKsystems, Nashville, Tennessee, United States, 37247

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Job Overview We are seeking a Contract-to-Hire IT Support Specialist based out of Nashville, TN. The role is a fully onsite position and involves traveling between client sites.

Responsibilities

Deliver on-site technical support and maintenance services.

Trouble‑shoot and resolve hardware and software issues involving desktops, laptops, tablets, printers, and peripherals.

Install, configure, and maintain operating systems, applications, and other software.

Assist with network connectivity and related technical issues.

Perform hardware and software upgrades and replacements.

Ensure system and data security and integrity.

Provide end‑user training and support to the client’s end‑user population.

Communicate effectively with end users and IT management to resolve issues promptly.

Collaborate with other IT teams to support the client’s technology initiatives.

Qualifications

A+ Certification (preferred but not required).

Minimum 2–3 years of formal experience in IT support (Desktop/Help Desk/IT Administrator).

Proficiency in Windows and Mac operating systems, Microsoft Office, and Google Suite.

Strong knowledge of network connectivity and troubleshooting.

Excellent verbal and written communication skills.

Strong analytical and problem‑solving abilities.

Ability to work independently and as part of a team.

Valid driver’s license and reliable transportation required.

Additional Skills & Qualifications

Prior experience in educational environments.

Strong situational awareness and ability to work independently with minimal supervision.

Comfortable interacting positively with students and staff, capable of lifting up to 50 lbs., and prepared to be on their feet throughout the day.

Responsibilities include providing end‑user support by installing, configuring, repairing, and maintaining technology systems; prioritizing tasks based on instructional impact; documenting support activities; processing repair equipment; and resolving basic network issues.

Job Type & Location Contract to Hire position. Nashville, TN.

Pay and Benefits Pay range: $22.00 - $25.00/hr.

Benefits may include:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type Fully onsite position in Nashville, TN.

Application Deadline Position anticipated to close on Dec 31, 2025.

Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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