UFC GYM
GENERAL SUMMARY
The Fitness PT Sales Admin is responsible for ensuring a positive customer experience personally and through Coach’s supervision. The role delivers great member service along with Private Training and Supplement revenue. As needed, they address member concerns, employee relations issues, and oversee scheduling and time‑keeping activities. They communicate and enforce Company and Club policies and procedures on a regular basis, and are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. The position requires 7‑day a week availability including both morning and nights.
ESSENTIAL DUTIES & RESPONSIBILITIES
Sell and conduct Private Training & Small Group Training with members.
Sell training sessions and execute an effective prospecting strategy, conduct guest tours, and complete sales through the Turn‑Over process.
Service Introduction PT packages, build value, and re‑sign clients on full programs to hand off to the coaching staff.
Prospect members in person or digitally to generate complimentary appointments to sell personal training programs.
Ensure accurate administration of client programs, supplement purchases, measurement tracking, and workout programs. Arrive on time and be prepared for training appointments.
Assist in all revenue‑generating activities, including complimentary workouts, supplement booths, body‑fat tables, seminars, and workshops.
Achieve monthly revenue objectives set by the Company for Private Training and Supplements.
Review daily club sales performance and employee performance statistics with the Fitness Manager and Vice President to identify issues and clarify behaviors.
Administer company policies as they relate to the sales process.
Independently schedule and manage client appointments to ensure optimal time management and service delivery.
Coordinate with clients to arrange sessions, meetings, or service visits according to their availability and needs.
Maintain up‑to‑date scheduling records and make adjustments to accommodate changes or cancellations.
Oversaw the full scheduling lifecycle for individual client appointments.
Club administration: work with the Fitness Manager to ensure coaches are productive, revenue and service goals are properly communicated, and the club remains on‑track to attain daily, weekly, and monthly financial goals.
Handle member service matters such as providing tours of the club, explaining services offered by the Coaching Department, and signing members up for training agreements and appointments. Mediate member issues and concerns in a timely and effective manner, elevating issues when appropriate.
Perform various administrative and housekeeping duties within assigned areas as needed, alerting the Operations staff of repairs and maintenance needs, and conduct facility walk‑throughs daily.
Supervise coach sales activities, review agreements, and prepare daily paperwork.
Comply with operational procedures in the club and follow up with compliance checks through monitoring of club systems and employee performance.
ORGANIZATION RELATIONSHIPS The Fitness PT Sales Admin reports directly to the Fitness Manager and/or General Manager. The role communicates and enforces all policy and procedure with the Coaching Team and interacts with all club members and employees.
REQUIRED QUALIFICATIONS
In‑depth knowledge of Personal Training techniques from assessment to program design, and sales.
Ability to operate and adjust all fitness equipment.
Knowledge of company policies, practices, and procedures, including emergency and safety procedures.
Strong interpersonal and communication skills, with a friendly, enthusiastic, and positive attitude.
Strong customer‑service focus; respond professionally to guests, members, and staff.
Understands and follows oral and written instructions; communicates clearly and concisely.
Strong organizational skills; demonstrates the ability to organize and prioritize multiple tasks.
Computer proficiency, with basic skills in Microsoft Word and Excel.
Adhere to meal and rest break periods and clock in and out for all shift times.
Minimum one certification from an organization recognized by UFC Gym.
Current CPR/AED certification.
High school diploma or GED; four‑year degree in a related field preferred.
Minimum 2 years of related experience; experience in management/employee relations preferred.
PHYSICAL REQUIREMENTS
Regular standing, lifting heavy weights, squatting, bending, reaching, spotting, and prolonged standing and walking.
Frequent lifting or moving up to 45+ lbs.
EEO STATEMENT This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.
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ESSENTIAL DUTIES & RESPONSIBILITIES
Sell and conduct Private Training & Small Group Training with members.
Sell training sessions and execute an effective prospecting strategy, conduct guest tours, and complete sales through the Turn‑Over process.
Service Introduction PT packages, build value, and re‑sign clients on full programs to hand off to the coaching staff.
Prospect members in person or digitally to generate complimentary appointments to sell personal training programs.
Ensure accurate administration of client programs, supplement purchases, measurement tracking, and workout programs. Arrive on time and be prepared for training appointments.
Assist in all revenue‑generating activities, including complimentary workouts, supplement booths, body‑fat tables, seminars, and workshops.
Achieve monthly revenue objectives set by the Company for Private Training and Supplements.
Review daily club sales performance and employee performance statistics with the Fitness Manager and Vice President to identify issues and clarify behaviors.
Administer company policies as they relate to the sales process.
Independently schedule and manage client appointments to ensure optimal time management and service delivery.
Coordinate with clients to arrange sessions, meetings, or service visits according to their availability and needs.
Maintain up‑to‑date scheduling records and make adjustments to accommodate changes or cancellations.
Oversaw the full scheduling lifecycle for individual client appointments.
Club administration: work with the Fitness Manager to ensure coaches are productive, revenue and service goals are properly communicated, and the club remains on‑track to attain daily, weekly, and monthly financial goals.
Handle member service matters such as providing tours of the club, explaining services offered by the Coaching Department, and signing members up for training agreements and appointments. Mediate member issues and concerns in a timely and effective manner, elevating issues when appropriate.
Perform various administrative and housekeeping duties within assigned areas as needed, alerting the Operations staff of repairs and maintenance needs, and conduct facility walk‑throughs daily.
Supervise coach sales activities, review agreements, and prepare daily paperwork.
Comply with operational procedures in the club and follow up with compliance checks through monitoring of club systems and employee performance.
ORGANIZATION RELATIONSHIPS The Fitness PT Sales Admin reports directly to the Fitness Manager and/or General Manager. The role communicates and enforces all policy and procedure with the Coaching Team and interacts with all club members and employees.
REQUIRED QUALIFICATIONS
In‑depth knowledge of Personal Training techniques from assessment to program design, and sales.
Ability to operate and adjust all fitness equipment.
Knowledge of company policies, practices, and procedures, including emergency and safety procedures.
Strong interpersonal and communication skills, with a friendly, enthusiastic, and positive attitude.
Strong customer‑service focus; respond professionally to guests, members, and staff.
Understands and follows oral and written instructions; communicates clearly and concisely.
Strong organizational skills; demonstrates the ability to organize and prioritize multiple tasks.
Computer proficiency, with basic skills in Microsoft Word and Excel.
Adhere to meal and rest break periods and clock in and out for all shift times.
Minimum one certification from an organization recognized by UFC Gym.
Current CPR/AED certification.
High school diploma or GED; four‑year degree in a related field preferred.
Minimum 2 years of related experience; experience in management/employee relations preferred.
PHYSICAL REQUIREMENTS
Regular standing, lifting heavy weights, squatting, bending, reaching, spotting, and prolonged standing and walking.
Frequent lifting or moving up to 45+ lbs.
EEO STATEMENT This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.
#J-18808-Ljbffr