Prostaffworkforce
We are seeking a dependable and detail-oriented
Customer Service Representative
to join our client’s dynamic team in Dallas, TX 75227. This role is perfect for someone who excels in communication, thrives in a fast-paced environment, and enjoys serving as the central connection point between customers, sales teams, and internal departments. You will play a key role in managing customer inquiries, processing detailed orders, troubleshooting system issues, and ensuring an exceptional customer experience from start to finish.
If you are passionate about providing exceptional service and thrive in a collaborative environment, we would love to hear from you.
Full-time Onsite
Contract-to-Hire
Work Schedule:
Monday – Friday, 8 AM – 4:30 PM
Pay Rate:
DoE
Key Responsibilities Customer Communication
Serve as a primary contact for customers, dealers, and service providers
Respond to inquiries via phone, email, reports, and internal/third-party platforms
Provide order updates, notifications, and clear communication throughout the process
Order Processing & Accuracy
Accurately input and proofread customer orders
Ensure all purchase styles and configurations for key accounts are up to date
Follow established processes and maintain detailed customer records
Systems & Coordination
Troubleshoot system access and usability issues for clients and service providers
Provide reports, data updates, and dispatch information as required
Assist with invoice collection and auditing
Partner with internal departments to resolve issues and maintain workflow
General Support
Assist with additional tasks or projects as assigned
Adapt to changing priorities and collaborate effectively with team members
Qualifications
Minimum 3 years of customer service experience (furniture industry a plus)
Intermediate to advanced Microsoft Excel skills (required)
Proficient with Microsoft Office (Outlook, Word, PowerPoint, PDFs)
Strong attention to detail and accuracy
Process‑oriented and self‑motivated
Ability to multitask and manage shifting priorities
Degree preferred but not required with equivalent experience
Must be able to commute to Dallas, TX 75227
About ProStaff Workforce Solutions We are a fast growing and successful agency that treats all its clients and candidates with a personal touch. ProStaff Workforce Solutions is a group of industry experts—many hailing from larger agencies—who know their business well and enjoy working in a more hands‑on and flexible environment, with attention to detail. Our mission is to match quality people with quality jobs and quality companies to maximize productivity and profitability. We develop long‑term relationships and provide a level of customer service and expertise that instill confidence and trust in our client companies and candidates.
Our Values
Integrity
Commitment
Quality
Diversity
Benefits for eligible employees
Direct deposit
Weekly pay
Medical benefits
401(k) Plan
Please visit us at https://www.prostaffworkforce.com/ to explore all opportunities.
#J-18808-Ljbffr
Customer Service Representative
to join our client’s dynamic team in Dallas, TX 75227. This role is perfect for someone who excels in communication, thrives in a fast-paced environment, and enjoys serving as the central connection point between customers, sales teams, and internal departments. You will play a key role in managing customer inquiries, processing detailed orders, troubleshooting system issues, and ensuring an exceptional customer experience from start to finish.
If you are passionate about providing exceptional service and thrive in a collaborative environment, we would love to hear from you.
Full-time Onsite
Contract-to-Hire
Work Schedule:
Monday – Friday, 8 AM – 4:30 PM
Pay Rate:
DoE
Key Responsibilities Customer Communication
Serve as a primary contact for customers, dealers, and service providers
Respond to inquiries via phone, email, reports, and internal/third-party platforms
Provide order updates, notifications, and clear communication throughout the process
Order Processing & Accuracy
Accurately input and proofread customer orders
Ensure all purchase styles and configurations for key accounts are up to date
Follow established processes and maintain detailed customer records
Systems & Coordination
Troubleshoot system access and usability issues for clients and service providers
Provide reports, data updates, and dispatch information as required
Assist with invoice collection and auditing
Partner with internal departments to resolve issues and maintain workflow
General Support
Assist with additional tasks or projects as assigned
Adapt to changing priorities and collaborate effectively with team members
Qualifications
Minimum 3 years of customer service experience (furniture industry a plus)
Intermediate to advanced Microsoft Excel skills (required)
Proficient with Microsoft Office (Outlook, Word, PowerPoint, PDFs)
Strong attention to detail and accuracy
Process‑oriented and self‑motivated
Ability to multitask and manage shifting priorities
Degree preferred but not required with equivalent experience
Must be able to commute to Dallas, TX 75227
About ProStaff Workforce Solutions We are a fast growing and successful agency that treats all its clients and candidates with a personal touch. ProStaff Workforce Solutions is a group of industry experts—many hailing from larger agencies—who know their business well and enjoy working in a more hands‑on and flexible environment, with attention to detail. Our mission is to match quality people with quality jobs and quality companies to maximize productivity and profitability. We develop long‑term relationships and provide a level of customer service and expertise that instill confidence and trust in our client companies and candidates.
Our Values
Integrity
Commitment
Quality
Diversity
Benefits for eligible employees
Direct deposit
Weekly pay
Medical benefits
401(k) Plan
Please visit us at https://www.prostaffworkforce.com/ to explore all opportunities.
#J-18808-Ljbffr