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Pchresorts

Hotel Operations Manager

Pchresorts, Montgomery, Alabama, United States, 36136

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Staybridge Suites 275 Lee St Montgomery, AL 36104, USA

As an Operations Manager, you will be a

hands‑on

leader who works side‑by‑side with our Housekeeping and Food & Beverage teams to ensure smooth, efficient, and guest‑ready operations every single day. This role is heavily operations‑focused and requires a strong background in

hotel housekeeping , a deep understanding of cleaning standards, room quality, and inspection processes, and the ability to support F&B operations as needed.

You’ll oversee the daily functions of both departments—supporting, coaching, and jumping in during peak times—to ensure consistency, cleanliness, and an exceptional guest experience. You will also help guide F&B purchasing, menu planning, inventory control, and compliance with all IHG brand standards.

Above all, you’ll be a visible, engaged leader who isn’t afraid to roll up your sleeves, support your team on the floor, and turn guest feedback into meaningful action.

What You’ll Do Lead, support, and motivate both Housekeeping and F&B teams

with a hands‑on leadership approach.

Ensure housekeeping quality and productivity

through room inspections, training, standards enforcement, and daily operational guidance.

Champion cleanliness, safety, sanitation, and compliance

across all guest areas, back‑of‑house spaces, and F&B venues.

Maintain operational excellence

through effective scheduling, purchasing, inventory control, and cost management.

Support peak operational periods , assisting with room turns, public‑area upkeep, F&B service, and problem‑solving in real time.

Respond to guest concerns with professionalism and empathy , ensuring immediate action and long‑term improvement.

Develop and mentor associates , fostering teamwork, engagement, and a culture of high performance.

What Makes You a Great Fit Hotel housekeeping experience is required , with strong knowledge of cleanliness standards, inspection routines, room turn processes, and safety protocols.

Hands‑on leader who is comfortable working on the floor daily with housekeeping and F&B teams.

Strong operational background with the ability to multitask between departments.

Detail‑oriented problem solver with a passion for efficiency and service excellence.

A team builder who inspires and empowers associates to perform at their best.

Passionate about delivering memorable guest experiences and creating a positive, supportive work environment.

Why You’ll Love It Here 401(k) with Company Match

Discounts on hotel stays, dining, retail, and spa services

Free Golf

Tuition Reimbursement & Professional Development

Paid Time Off & Holidays

Apply today and bring your leadership, operational expertise, and passion for hospitality to our team!

Qualifications Skills Behaviors :

Motivations :

Education Experience Licenses & Certifications Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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