Virginia's Community College System
Case Manager/Employment Specialist, Job Skills Training Program
Virginia's Community College System, Richmond, Virginia, United States, 23214
Case Manager/Employment Specialist, Job Skills Training Program
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Case Manager/Employment Specialist, Job Skills Training Program
role at
Virginia's Community College System .
Working Title: Case Manager/Employment Specialist, Job Skills Training Program. Role Title: Counselor Manager. Role Code: 49013-SW. FLSA: Nonexempt. Pay Band: 05. Position Number: 295W0394. Agency: Tidewater Community College. Division: Tidewater Community College. Work Location: Norfolk – 710. Hiring Range: $28.35 per hour, part time. Emergency/Essential Personnel: No. EEO Category: B-Professional. Full Time or Part Time: Part Time. Telework options: No (subject to change based on business needs). Bilingual or multilingual skill requirement or preference: No. Up to 29 hours per week to be scheduled. Monday – Friday 8am-2pm. Evening and Weekends as needed.
Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4‑year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.
This part‑time Case Manager/Employment Specialist is responsible for development, management, and leadership guidance for students enrolled into the Job Skills Training Program. The Job Skills Training Program provides holistic life and employment training. Students with multiple barriers for employment, upon successfully completing the program, will possess the skills needed to be placed in pre‑secured employment offering opportunities for upward mobility.
The Job Skills Training Program Case Manager/Employment Specialist position is on the Norfolk Campus and is required to travel to and from all TCC locations, including satellite locations within the local communities. The Case Manager/Employment Specialist reports to the Coordinator of the Job Skills Training Program.
Functional Responsibilities
Achieve consistency and coordination in the delivery of programs and services on all college campuses, to include:
Introduce students to the TCC campus by exposing them to the different activities available throughout the semester.
Maintain currency and accuracy of student files both electronically and paper.
Assist in updating the development and maintenance of a program database and work with staff to ensure accuracy and efficiency of information entered.
Represent Workforce Solutions at designated professional meetings, community events, and the Commonwealth of Virginia Department of Social Services presentations.
Perform duties related to and in conjunction with student recruitment and screening.
Collaborate with the Job Skills Training Program Student Recruitment Specialist to assist in the screening of all prospective JSTP students.
Collaborate with the Student Recruitment Specialist to assist with both onsite and offsite recruitment processes conducted at a multiplicity of community locations, including local department of human services locations, redevelopment and housing authority locations, Virginia Career Works Center Norfolk, and many local public and private school district locations.
Promote and maintain excellence in program by counseling, instructing and teaching students the required coping skills to handle day‑to‑day stressors of student life. Specific responsibilities include:
Administer appropriate corrective action as outlined in the Job Skills Training Program Policies and Procedures Manual and in accordance with the Tidewater Community College student handbook.
Oversee processes and procedures for the overall management of JSTP students, to include:
Facilitate classes that promote positive interpersonal skills and collaborate with organizations that support stress reduction and professional counseling and development.
Serve as an instructional leader by modeling high expectations for students and implementing results‑focused programs that lead to program completion and graduation.
Ensure compliance with laws, regulations, rules and policies prescribed by the Tidewater Community College Student Handbook.
Develop lesson plans and testing materials; leverage the use of technology to enhance instruction.
Incorporate in‑house collegiate and external resources to develop lesson plans, create and administer tests, and provide students with feedback targeting areas of improvement and aligning their strengths with course objectives and intended outcomes.
Substitute teach/facilitate a variety of workforce, life skills, and soft‑skills classes as needed.
Serve as the Job Skills Training Program Employment Specialist to prepare students for employment with our employer partners. Carry out the services of the JSTP that support employment of students participating in JSTP. Assist students to obtain and maintain employment consistent with their career goals. Participate with and attend the local re‑entry council meetings to foster the necessary relationships needed to support students entering into the program.
Engage students and establish trusting, collaborative relationships directed toward the goal of competitive employment in the community.
Conduct follow‑up activities and tracking of all graduated students to ensure continual employment is maintained.
Conduct job development and job search activities directed toward positions individualized to the interests and uniqueness of the students on caseload.
Collaborate with employer partners to obtain verification of employment forms that report earnings, hours worked and employment status (full/part‑time).
Foster relationships in the local community to secure full/part‑time jobs.
Review resumes and documentation that support student‑gaining employment.
Conduct weekly employer contacts. Employer contacts are designed to learn about the needs of the business, describe supports offered by the program and describe client strengths that are relevant to the position. Provide individualized follow‑along supports to assist clients in maintaining employment. Write job support plans with clients and incorporate input from the mental health team. Adjust plan according to clients’ needs and preferences. Provide education and support to employers as agreed upon by clients, which may include negotiating job accommodations and follow‑along contact by the employment specialist with the employer.
Work collaboratively with staff, ensuring that student needs for accurate programmatic information, appropriate learning assistance and other services are met.
Special Assignments May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Knowledge of workforce high demand industry standards (heavy focus on skill/marine trades carpentry, plumbing, electrical, welding, pipefitting…) (customer service hospitality culinary arts), job and career outlook standards needed to conduct market analysis of the career fields selected by JSTP students.
Demonstrated ability to work effectively within the local workforce system (VCW/HRWC), state and local departments of human services, redevelopment and housing authorities, jails, detention centers and community agencies.
Proficient skills in filing systems both paper and electronic, to include scanning, copy and organizing medical documents, and maintaining student records. Record keeping is critical and there is very little room for error. Accuracy and attention to detail is required on all reporting and record keeping.
Demonstrated ability to create strategies that support career planning and work‑life balance, family planning and relationship development. Additionally, demonstrate the ability to identify the problem, determine corrective actions and ways to fulfill that obligation and lastly evaluate the successful accomplishment of the plan.
Knowledge of and ability to use a variety of PC‑based software including advanced features of Microsoft Office Word, Excel, CANVAS, ZOOM, and other educational platforms. Ability to infuse the use of the latest technology to conduct research and prepare reports and plans in a timely manner. Demonstrate the ability to meet daily, weekly, monthly and quarterly deadlines.
Demonstrated ability to work with the hard to serve and diverse populations.
Knowledge of academic assessment/testing to include WorkKeys (other electronic assessments) Test of Adult Basic Education (TABE) and the Employee Assistance Program Inventory, (EAPI) to establish eligibility and suitability for the Job Skills Training Program.
The ability to manage students in multiple programs including establishing deadlines, tracking progress, tracking student data, and developing work plans.
Additional Considerations Moral Reconation Therapy (MRT) certification, or experience with cognitive theory based trainings such as (Kahler Communications model, Myers Briggs).
Operation of a State Vehicle. No supervision of employees. No required travel.
Posting Information Posting Number WGE_2909P. Recruitment Type General Public - G. Number of Vacancies 1. Position End Date (if temporary). Job Open Date 12/10/2025. Job Close Date 01/04/2026. Open Until Filled: No. Agency Website: Tcc.edu. Contact Name: Lizette White. Email: ldwhite@tcc.edu. Phone Number: Special Instructions to Applicants.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service‑Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
https://www.dars.virginia.gov/drs/cpid/PWContact.aspx
or call DARS at 800‑552‑5019, or DBVI at 800‑622‑2155.
Background Check Statement Disclaimer: The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/.
EEO Statement: The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non‑merit factors.
ADA Statement: The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E‑Verify Statement: VCCS uses E‑Verify to check employee eligibility to work in the United States. You will be required to complete an I‑9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting https://jobs.vccs.edu/postings/91264
Seniority level: Entry level
Employment type: Part‑time
Job function: Other
Industries: Higher Education
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Case Manager/Employment Specialist, Job Skills Training Program
role at
Virginia's Community College System .
Working Title: Case Manager/Employment Specialist, Job Skills Training Program. Role Title: Counselor Manager. Role Code: 49013-SW. FLSA: Nonexempt. Pay Band: 05. Position Number: 295W0394. Agency: Tidewater Community College. Division: Tidewater Community College. Work Location: Norfolk – 710. Hiring Range: $28.35 per hour, part time. Emergency/Essential Personnel: No. EEO Category: B-Professional. Full Time or Part Time: Part Time. Telework options: No (subject to change based on business needs). Bilingual or multilingual skill requirement or preference: No. Up to 29 hours per week to be scheduled. Monday – Friday 8am-2pm. Evening and Weekends as needed.
Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4‑year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.
This part‑time Case Manager/Employment Specialist is responsible for development, management, and leadership guidance for students enrolled into the Job Skills Training Program. The Job Skills Training Program provides holistic life and employment training. Students with multiple barriers for employment, upon successfully completing the program, will possess the skills needed to be placed in pre‑secured employment offering opportunities for upward mobility.
The Job Skills Training Program Case Manager/Employment Specialist position is on the Norfolk Campus and is required to travel to and from all TCC locations, including satellite locations within the local communities. The Case Manager/Employment Specialist reports to the Coordinator of the Job Skills Training Program.
Functional Responsibilities
Achieve consistency and coordination in the delivery of programs and services on all college campuses, to include:
Introduce students to the TCC campus by exposing them to the different activities available throughout the semester.
Maintain currency and accuracy of student files both electronically and paper.
Assist in updating the development and maintenance of a program database and work with staff to ensure accuracy and efficiency of information entered.
Represent Workforce Solutions at designated professional meetings, community events, and the Commonwealth of Virginia Department of Social Services presentations.
Perform duties related to and in conjunction with student recruitment and screening.
Collaborate with the Job Skills Training Program Student Recruitment Specialist to assist in the screening of all prospective JSTP students.
Collaborate with the Student Recruitment Specialist to assist with both onsite and offsite recruitment processes conducted at a multiplicity of community locations, including local department of human services locations, redevelopment and housing authority locations, Virginia Career Works Center Norfolk, and many local public and private school district locations.
Promote and maintain excellence in program by counseling, instructing and teaching students the required coping skills to handle day‑to‑day stressors of student life. Specific responsibilities include:
Administer appropriate corrective action as outlined in the Job Skills Training Program Policies and Procedures Manual and in accordance with the Tidewater Community College student handbook.
Oversee processes and procedures for the overall management of JSTP students, to include:
Facilitate classes that promote positive interpersonal skills and collaborate with organizations that support stress reduction and professional counseling and development.
Serve as an instructional leader by modeling high expectations for students and implementing results‑focused programs that lead to program completion and graduation.
Ensure compliance with laws, regulations, rules and policies prescribed by the Tidewater Community College Student Handbook.
Develop lesson plans and testing materials; leverage the use of technology to enhance instruction.
Incorporate in‑house collegiate and external resources to develop lesson plans, create and administer tests, and provide students with feedback targeting areas of improvement and aligning their strengths with course objectives and intended outcomes.
Substitute teach/facilitate a variety of workforce, life skills, and soft‑skills classes as needed.
Serve as the Job Skills Training Program Employment Specialist to prepare students for employment with our employer partners. Carry out the services of the JSTP that support employment of students participating in JSTP. Assist students to obtain and maintain employment consistent with their career goals. Participate with and attend the local re‑entry council meetings to foster the necessary relationships needed to support students entering into the program.
Engage students and establish trusting, collaborative relationships directed toward the goal of competitive employment in the community.
Conduct follow‑up activities and tracking of all graduated students to ensure continual employment is maintained.
Conduct job development and job search activities directed toward positions individualized to the interests and uniqueness of the students on caseload.
Collaborate with employer partners to obtain verification of employment forms that report earnings, hours worked and employment status (full/part‑time).
Foster relationships in the local community to secure full/part‑time jobs.
Review resumes and documentation that support student‑gaining employment.
Conduct weekly employer contacts. Employer contacts are designed to learn about the needs of the business, describe supports offered by the program and describe client strengths that are relevant to the position. Provide individualized follow‑along supports to assist clients in maintaining employment. Write job support plans with clients and incorporate input from the mental health team. Adjust plan according to clients’ needs and preferences. Provide education and support to employers as agreed upon by clients, which may include negotiating job accommodations and follow‑along contact by the employment specialist with the employer.
Work collaboratively with staff, ensuring that student needs for accurate programmatic information, appropriate learning assistance and other services are met.
Special Assignments May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Knowledge of workforce high demand industry standards (heavy focus on skill/marine trades carpentry, plumbing, electrical, welding, pipefitting…) (customer service hospitality culinary arts), job and career outlook standards needed to conduct market analysis of the career fields selected by JSTP students.
Demonstrated ability to work effectively within the local workforce system (VCW/HRWC), state and local departments of human services, redevelopment and housing authorities, jails, detention centers and community agencies.
Proficient skills in filing systems both paper and electronic, to include scanning, copy and organizing medical documents, and maintaining student records. Record keeping is critical and there is very little room for error. Accuracy and attention to detail is required on all reporting and record keeping.
Demonstrated ability to create strategies that support career planning and work‑life balance, family planning and relationship development. Additionally, demonstrate the ability to identify the problem, determine corrective actions and ways to fulfill that obligation and lastly evaluate the successful accomplishment of the plan.
Knowledge of and ability to use a variety of PC‑based software including advanced features of Microsoft Office Word, Excel, CANVAS, ZOOM, and other educational platforms. Ability to infuse the use of the latest technology to conduct research and prepare reports and plans in a timely manner. Demonstrate the ability to meet daily, weekly, monthly and quarterly deadlines.
Demonstrated ability to work with the hard to serve and diverse populations.
Knowledge of academic assessment/testing to include WorkKeys (other electronic assessments) Test of Adult Basic Education (TABE) and the Employee Assistance Program Inventory, (EAPI) to establish eligibility and suitability for the Job Skills Training Program.
The ability to manage students in multiple programs including establishing deadlines, tracking progress, tracking student data, and developing work plans.
Additional Considerations Moral Reconation Therapy (MRT) certification, or experience with cognitive theory based trainings such as (Kahler Communications model, Myers Briggs).
Operation of a State Vehicle. No supervision of employees. No required travel.
Posting Information Posting Number WGE_2909P. Recruitment Type General Public - G. Number of Vacancies 1. Position End Date (if temporary). Job Open Date 12/10/2025. Job Close Date 01/04/2026. Open Until Filled: No. Agency Website: Tcc.edu. Contact Name: Lizette White. Email: ldwhite@tcc.edu. Phone Number: Special Instructions to Applicants.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service‑Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
https://www.dars.virginia.gov/drs/cpid/PWContact.aspx
or call DARS at 800‑552‑5019, or DBVI at 800‑622‑2155.
Background Check Statement Disclaimer: The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/.
EEO Statement: The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non‑merit factors.
ADA Statement: The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E‑Verify Statement: VCCS uses E‑Verify to check employee eligibility to work in the United States. You will be required to complete an I‑9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting https://jobs.vccs.edu/postings/91264
Seniority level: Entry level
Employment type: Part‑time
Job function: Other
Industries: Higher Education
#J-18808-Ljbffr