Alonso & Alonso Attorneys at Law, PLLC
Accounts Receivable Manager
Alonso & Alonso Attorneys at Law, PLLC, San Antonio, Texas, United States, 78208
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Accounts Receivable Manager
role at
Alonso & Alonso Attorneys at Law, PLLC
Organization: Alonso & Alonso Attorneys at Law, PLLC Reports to: Finance Manager Employment Type: Full-Time Location: Hybrid – San Antonio, TX
About Us At Alonso & Alonso, we provide personalized attention and services tailored to meet the specific needs of each client. We achieve this through client education, consistent updates, thorough case assessment, and customized legal strategies based on each client’s circumstances.
Job Summary The
Accounts Receivable (A/R) Manager
oversees the firm’s billing and collections operations, managing a team responsible for the full A/R lifecycle. Reporting to the Finance Manager, this role optimizes cash flow, reduces Days Sales Outstanding (DSO), and ensures billing and collections processes run efficiently and in full compliance with firm and client requirements.
Essential Responsibilities and Duties Leadership & Team Management
Lead, mentor, and develop a team of 48 billing specialists and 24 collections professionals.
Set clear performance expectations, conduct regular one‑on‑one meetings, and foster a culture of accountability, accuracy, and client service.
Collaborate cross‑functionally with attorneys, practice assistants, and e‑billing coordinators to ensure seamless A/R operations.
Billing Operations
Oversee the accurate preparation, review, and submission of client invoices (paper and LEDES e‑billing).
Ensure compliance with complex client outside‑counsel guidelines, accrual policies, and task‑based billing rules.
Implement quality‑control checkpoints to minimize write‑offs, billing rejections, and delays.
Collections & Cash Application
Direct proactive, diplomatic collection efforts while maintaining strong client relationships.
Establish and manage escalation protocols for delinquent accounts, coordinating with partners as needed on payment plans or disputes.
Supervise daily cash application processes, resolve allocation discrepancies, and oversee trust‑account transfers.
A/R Strategy & Process Improvement
Continuously evaluate key metrics such as DSO, aging buckets, and realization rates; propose and implement strategies to improve results.
Streamline workflows using the firm’s practice management system (Elite 3E, Aderant, or similar) and integrated financial tools.
Lead automation initiatives, including e‑billing enhancements, client payment portals, and predictive analytics dashboards.
Reporting & Insights
Develop and maintain a real‑time A/R dashboard for firm leadership that includes aging, collection forecasts, and write‑off trends.
Prepare monthly and quarterly reports for partners and Finance Committee meetings.
Translate data into actionable insights and strategic recommendations that drive stronger financial outcomes.
Risk & Compliance
Ensure client fund handling and billing practices comply with IOLTA and applicable ethical standards.
Partner with General Counsel and Finance leadership on disputed billings, fee arbitrations, and litigation holds.
Required Qualifications
Bachelor’s degree in Finance, Accounting, or Business Administration.
5+ years of A/R management experience, including 23 years in a law firm or professional services environment.
Demonstrated success reducing DSO and managing aged receivables in a $50M+ operation.
Advanced proficiency in legal billing systems (Elite 3E, Aderant Expert, Chrome River) and Microsoft Excel (pivot tables, VLOOKUP, Power Query).
Preferred Qualifications
CPA, CMB, or NACM certification preferred but not required.
Experience using BI tools such as Power BI or Tableau.
Familiarity with workflow automation tools (UiPath, Blackline).
Understanding of trust accounting principles.
Core Competencies
Analytical rigor with a strong client‑service mindset.
Excellent communication and diplomacy with partners, clients, and staff.
Change‑management skills to drive process improvement and adoption.
Exceptional attention to detail combined with strategic financial insight.
Key Performance Indicators
Reduction in firm‑wide DSO and receivables aged over 90 days.
Accuracy and timeliness of billing and cash application.
Collection effectiveness and client satisfaction.
Quality and clarity of monthly and quarterly reporting.
Work Environment
Hybrid role based in San Antonio, TX.
Frequent collaboration with Finance, Legal, and Operations teams.
Fast‑paced, mission‑driven culture focused on excellence, accountability, and continuous growth.
Salary And Benefits Salary: DOE
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Paid time off
Mental health support
Continuing education allowance
Home office allowance
Application Process You may apply on our career page: https://alonsoandalonso.bamboohr.com/careers
Physical Demands The employee is regularly required to stand, walk, and use their hands to perform tasks. Some lifting of files (up to 10 pounds) may be necessary.
Equal Opportunity Employment Statement Alonso & Alonso attorneys at law is an equal opportunity employer and is committed to building a diverse and inclusive organization. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, or any other protected characteristic.
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Accounts Receivable Manager
role at
Alonso & Alonso Attorneys at Law, PLLC
Organization: Alonso & Alonso Attorneys at Law, PLLC Reports to: Finance Manager Employment Type: Full-Time Location: Hybrid – San Antonio, TX
About Us At Alonso & Alonso, we provide personalized attention and services tailored to meet the specific needs of each client. We achieve this through client education, consistent updates, thorough case assessment, and customized legal strategies based on each client’s circumstances.
Job Summary The
Accounts Receivable (A/R) Manager
oversees the firm’s billing and collections operations, managing a team responsible for the full A/R lifecycle. Reporting to the Finance Manager, this role optimizes cash flow, reduces Days Sales Outstanding (DSO), and ensures billing and collections processes run efficiently and in full compliance with firm and client requirements.
Essential Responsibilities and Duties Leadership & Team Management
Lead, mentor, and develop a team of 48 billing specialists and 24 collections professionals.
Set clear performance expectations, conduct regular one‑on‑one meetings, and foster a culture of accountability, accuracy, and client service.
Collaborate cross‑functionally with attorneys, practice assistants, and e‑billing coordinators to ensure seamless A/R operations.
Billing Operations
Oversee the accurate preparation, review, and submission of client invoices (paper and LEDES e‑billing).
Ensure compliance with complex client outside‑counsel guidelines, accrual policies, and task‑based billing rules.
Implement quality‑control checkpoints to minimize write‑offs, billing rejections, and delays.
Collections & Cash Application
Direct proactive, diplomatic collection efforts while maintaining strong client relationships.
Establish and manage escalation protocols for delinquent accounts, coordinating with partners as needed on payment plans or disputes.
Supervise daily cash application processes, resolve allocation discrepancies, and oversee trust‑account transfers.
A/R Strategy & Process Improvement
Continuously evaluate key metrics such as DSO, aging buckets, and realization rates; propose and implement strategies to improve results.
Streamline workflows using the firm’s practice management system (Elite 3E, Aderant, or similar) and integrated financial tools.
Lead automation initiatives, including e‑billing enhancements, client payment portals, and predictive analytics dashboards.
Reporting & Insights
Develop and maintain a real‑time A/R dashboard for firm leadership that includes aging, collection forecasts, and write‑off trends.
Prepare monthly and quarterly reports for partners and Finance Committee meetings.
Translate data into actionable insights and strategic recommendations that drive stronger financial outcomes.
Risk & Compliance
Ensure client fund handling and billing practices comply with IOLTA and applicable ethical standards.
Partner with General Counsel and Finance leadership on disputed billings, fee arbitrations, and litigation holds.
Required Qualifications
Bachelor’s degree in Finance, Accounting, or Business Administration.
5+ years of A/R management experience, including 23 years in a law firm or professional services environment.
Demonstrated success reducing DSO and managing aged receivables in a $50M+ operation.
Advanced proficiency in legal billing systems (Elite 3E, Aderant Expert, Chrome River) and Microsoft Excel (pivot tables, VLOOKUP, Power Query).
Preferred Qualifications
CPA, CMB, or NACM certification preferred but not required.
Experience using BI tools such as Power BI or Tableau.
Familiarity with workflow automation tools (UiPath, Blackline).
Understanding of trust accounting principles.
Core Competencies
Analytical rigor with a strong client‑service mindset.
Excellent communication and diplomacy with partners, clients, and staff.
Change‑management skills to drive process improvement and adoption.
Exceptional attention to detail combined with strategic financial insight.
Key Performance Indicators
Reduction in firm‑wide DSO and receivables aged over 90 days.
Accuracy and timeliness of billing and cash application.
Collection effectiveness and client satisfaction.
Quality and clarity of monthly and quarterly reporting.
Work Environment
Hybrid role based in San Antonio, TX.
Frequent collaboration with Finance, Legal, and Operations teams.
Fast‑paced, mission‑driven culture focused on excellence, accountability, and continuous growth.
Salary And Benefits Salary: DOE
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Paid time off
Mental health support
Continuing education allowance
Home office allowance
Application Process You may apply on our career page: https://alonsoandalonso.bamboohr.com/careers
Physical Demands The employee is regularly required to stand, walk, and use their hands to perform tasks. Some lifting of files (up to 10 pounds) may be necessary.
Equal Opportunity Employment Statement Alonso & Alonso attorneys at law is an equal opportunity employer and is committed to building a diverse and inclusive organization. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, or any other protected characteristic.
#J-18808-Ljbffr