Spencer Fane LLP
Accounts Receivable & Collections Supervisor
Spencer Fane LLP, Kansas City, Missouri, United States, 64101
Accounts Receivable & Collections Supervisor
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Accounts Receivable & Collections Supervisor
role at
Spencer Fane LLP
JOB TITLE:
Accounts Receivable & Collections Supervisor
FLSA STATUS:
Exempt
SCHEDULE:
M-F 40 hours/week
REPORTS TO:
Revenue Manager
POSITION SUMMARY:
The Accounts Receivable & Collections Supervisor oversees the daily operations of the firm’s Collections function and Accounts Receivable systems, ensuring the timely, accurate, and compliant collection of billed revenue. This role focuses on optimizing cash flow, improving AR processes, and partnering with Billing Attorneys and internal stakeholders to support the firm’s financial goals. The position also provides direct supervision, coaching, and performance management for the Collections Team.
Compensation:
Salary $80,000 – $87,000 per year.
PRIMARY RESPONSIBILITIES Collections Operations & Strategy
Develop and implement collections strategies to increase accuracy, efficiency, and timely resolution of outstanding receivables.
Lead the preparation and analysis of collections metrics, including DSO, AR aging, and attorney‑level reporting, and facilitate discussions with Billing Attorneys regarding aged receivables.
Identify AR workflow bottlenecks and recommend process improvements, including automation and optimization opportunities.
Systems & Process Management
Oversee maintenance, configuration, and enhancement of billing and collections systems, including Aderant, e‑billing platforms, and related AR tools.
Manage client and matter setup, timekeeper assignments, rates, and updates required for accurate billing and collections.
Partner with Finance and IT on system integrations, upgrades, and implementation of new technologies supporting AR and collections operations.
Leadership & Staff Management
Supervise, coach, and develop Collections staff, supporting daily workflow, productivity expectations, and overall performance.
Conduct performance evaluations, establish goals, and facilitate professional development opportunities for direct reports.
Manage workload planning, resource allocation, and prioritization to meet department service‑level expectations.
Ensure team and departmental goals, milestones, and initiatives are achieved within approved budgets.
Demonstrate strong judgment, business acumen, and a proactive, solution‑oriented approach to problem‑solving.
Collaborate cross‑functionally with Billing, Finance, IT, and other departments to support firm‑wide initiatives and process improvements.
Lead and/or participate in departmental or cross‑functional projects, as assigned.
QUALIFICATIONS
Education:
Bachelor’s Degree in Accounting or Business Administration highly preferred.
Experience:
Minimum 1 year supervisory experience overseeing collections, billing, or AR staff and minimum 3 years’ experience working with legal billing systems in a law firm or professional services environment. Business‑to‑business collections experience strongly preferred.
System and Technical Proficiency:
Experience with iManage, Aderant, and inTapp preferred with advanced proficiency with Microsoft Office, including Word, Outlook, Excel, and PowerPoint.
Department Knowledge:
Extensive knowledge of Accounts Receivable and Collection processes, legal billing workflows and departmental operations.
Communication and Problem‑Solving:
Excellent oral and written communication skills and strong analytical and problem‑solving capabilities with a proactive, solution‑driven approach.
Organization and Independence:
Exceptional organizational abilities with the capacity to manage multiple priorities simultaneously, while independently overseeing workload across various projects.
Accuracy and Efficiency:
High attention to detail, accuracy, and a strong commitment to maintaining data integrity.
PHYSICAL REQUIREMENTS
Physical Requirements:
Position is generally sedentary; involves sitting most of the time but may involve inter‑office mobility for brief periods.
Communication Skills:
Ability to communicate effectively.
Manual Dexterity:
Ability to perform repetitive motions.
Visual Requirements:
Ability to see and read PC screens, detect color coding, read fine print, or standard print.
SUPERVISORY RESPONSIBILITY
Minimum three direct reports.
DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Finance and Administrative
Industries Law Practice
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Accounts Receivable & Collections Supervisor
role at
Spencer Fane LLP
JOB TITLE:
Accounts Receivable & Collections Supervisor
FLSA STATUS:
Exempt
SCHEDULE:
M-F 40 hours/week
REPORTS TO:
Revenue Manager
POSITION SUMMARY:
The Accounts Receivable & Collections Supervisor oversees the daily operations of the firm’s Collections function and Accounts Receivable systems, ensuring the timely, accurate, and compliant collection of billed revenue. This role focuses on optimizing cash flow, improving AR processes, and partnering with Billing Attorneys and internal stakeholders to support the firm’s financial goals. The position also provides direct supervision, coaching, and performance management for the Collections Team.
Compensation:
Salary $80,000 – $87,000 per year.
PRIMARY RESPONSIBILITIES Collections Operations & Strategy
Develop and implement collections strategies to increase accuracy, efficiency, and timely resolution of outstanding receivables.
Lead the preparation and analysis of collections metrics, including DSO, AR aging, and attorney‑level reporting, and facilitate discussions with Billing Attorneys regarding aged receivables.
Identify AR workflow bottlenecks and recommend process improvements, including automation and optimization opportunities.
Systems & Process Management
Oversee maintenance, configuration, and enhancement of billing and collections systems, including Aderant, e‑billing platforms, and related AR tools.
Manage client and matter setup, timekeeper assignments, rates, and updates required for accurate billing and collections.
Partner with Finance and IT on system integrations, upgrades, and implementation of new technologies supporting AR and collections operations.
Leadership & Staff Management
Supervise, coach, and develop Collections staff, supporting daily workflow, productivity expectations, and overall performance.
Conduct performance evaluations, establish goals, and facilitate professional development opportunities for direct reports.
Manage workload planning, resource allocation, and prioritization to meet department service‑level expectations.
Ensure team and departmental goals, milestones, and initiatives are achieved within approved budgets.
Demonstrate strong judgment, business acumen, and a proactive, solution‑oriented approach to problem‑solving.
Collaborate cross‑functionally with Billing, Finance, IT, and other departments to support firm‑wide initiatives and process improvements.
Lead and/or participate in departmental or cross‑functional projects, as assigned.
QUALIFICATIONS
Education:
Bachelor’s Degree in Accounting or Business Administration highly preferred.
Experience:
Minimum 1 year supervisory experience overseeing collections, billing, or AR staff and minimum 3 years’ experience working with legal billing systems in a law firm or professional services environment. Business‑to‑business collections experience strongly preferred.
System and Technical Proficiency:
Experience with iManage, Aderant, and inTapp preferred with advanced proficiency with Microsoft Office, including Word, Outlook, Excel, and PowerPoint.
Department Knowledge:
Extensive knowledge of Accounts Receivable and Collection processes, legal billing workflows and departmental operations.
Communication and Problem‑Solving:
Excellent oral and written communication skills and strong analytical and problem‑solving capabilities with a proactive, solution‑driven approach.
Organization and Independence:
Exceptional organizational abilities with the capacity to manage multiple priorities simultaneously, while independently overseeing workload across various projects.
Accuracy and Efficiency:
High attention to detail, accuracy, and a strong commitment to maintaining data integrity.
PHYSICAL REQUIREMENTS
Physical Requirements:
Position is generally sedentary; involves sitting most of the time but may involve inter‑office mobility for brief periods.
Communication Skills:
Ability to communicate effectively.
Manual Dexterity:
Ability to perform repetitive motions.
Visual Requirements:
Ability to see and read PC screens, detect color coding, read fine print, or standard print.
SUPERVISORY RESPONSIBILITY
Minimum three direct reports.
DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Finance and Administrative
Industries Law Practice
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