Logo
kay search group

Systems Administrator & Support Specialist (National Law Firm)

kay search group, East Garden Mobile Home Village, Kansas, United States

Save Job

Position:

SystemsAdministrator & Support Specialist (National Law Firm)

Location:

Garden City, NY

Compensation Package:

Salary up to $100k, Full Benefits, Bonus Eligibility, Tuition Reimbursement, 401K+, etc.

Summary for Systems Administrator & Support Specialist:

An nationally recognized U.S.-based law firm is seeking a Systems Administrator to support and secure the firm’s technology environment. This role combines hands‑on systems administration with front‑line help‑desk support for attorneys, paralegals, and staff in a fast‑paced, deadline‑driven legal setting. The ideal candidate will ensure system reliability, security, and responsiveness while delivering high‑level, client‑focused technical support. This is an excellent opportunity to join a collaborative firm that values growth, initiative, and long‑term career development.

Responsibilities for Systems Administrator & Support Specialist

Administer and support core law firm systems, including document management, time and billing, and related legal applications.

Maintain and troubleshoot Windows servers, user workstations, printers, and network devices to ensure continuous availability.

Provide Tier 1–2 help‑desk support to attorneys and staff via in‑person, phone, and remote channels.

Manage user accounts, security groups, and permissions within Active Directory and Microsoft 365.

Assist with onboarding and off‑boarding of legal staff, including hardware setup, account provisioning, access controls, and user training.

Deploy software updates, patches, and system enhancements in coordination with firm leadership.

Maintain IT documentation, asset inventories, and license tracking while supporting disaster recovery initiatives.

Requirements for Systems Administrator & Support Specialist

Associate’s or Bachelor’s degree in Information Technology, Computer Science, or equivalent hands‑on experience.

2–4 years of experience in systems administration and/or IT help‑desk support, preferably within a law firm or professional services environment.

Strong knowledge of Windows Server, Microsoft 365, Active Directory, and core networking concepts including DNS, DHCP, VPNs, and firewalls.

Proven ability to deliver high‑quality technical support to demanding users in a deadline‑driven environment.

Excellent communication, customer service, and technical documentation skills.

Ability to manage multiple priorities independently while maintaining attention to detail.

#J-18808-Ljbffr